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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,633 ratings1,633 reviews
  1. 5 stars81% (1,328)
  2. 4 stars13% (213)
  3. 3 stars3% (41)
  4. 2 stars1% (15)
  5. 1 star2% (36)

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Showing 541-550 of 1,633 reviews
May 7, 2026
Reviewer name: Brad87us
4 out of 5 stars
4 out of 5 stars review

Very convenient and space saving

[This review was collected as part of a promotion.] So far this has been great. It has great smart features and is very set it and forget it. The capacity has been great and it will fit almost anything we put in it. It is also great how automated everything is. The only downside is that sometimes not everything comes out totally dry but I think most of that is just energy saving settings.

Review from Samsung US
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May 17, 2026
Reviewer name: G23user
4 out of 5 stars
4 out of 5 stars review

Control panel error

[This review was collected as part of a promotion.] The system gives errors at least once a month and it has to be turned off or unplugged to clear the error. It needs an extra drying time to get everything dry most of the time in medium to large loads.

Review from Samsung US
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Jun 3, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Terrible delivery- do not buy at Sams club

Terrible customer service. I have waited three separate days and removed the doorway into my house twice waiting for an installation team who never shows up. Multiple calls to the Sam's helpdesk have been unproductive. Their local delivery partner rxi is a disaster. They have no showed two different delivery dates. They hauled away my old washer and dryer without getting the new one in place. Would give zero stars if I could. Run the other way and find a better place to buy your washing machine. I have no idea if the machine itself is good or bad as I've been waiting more than a month to have it actually installed…

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reply from Samsung

Hello anonymous, We see the time and effort you put into preparing for your Samsung washer/dryer combo and setting up the installation, and it means a lot that you shared the details around your delivery and scheduling journey. Since this order was placed through Sam’s Club, the delivery scheduling, coordination, and installation are managed by their authorized delivery partner. We truly appreciate you bringing this to our attention. Based on what you shared, there were multiple follow-ups and scheduled visits needed along the way. For the most accurate updates and assistance moving things forward, please contact Sam’s Club Member Services at 1-888-746-7726, as they have direct visibility and control over the delivery provider assigned to your order. Samsung values your business. Rachel Samsung Care

May 30, 2026
Reviewer name: Hailey
3 out of 5 stars
3 out of 5 stars review

Great combo, just wish I could connect to the app

[This review was collected as part of a promotion.] I love my all in one machine. It's quite literally a game changer when it comes to washing and drying. I've never had an issue with it cleaning even the toughest of stains and grime. Even my Alaskan king comforter fits in this thing, and it is awesome! I love the ai setting as well! However, it's been months and I cannot get the dang thing to connect to SmartThings! I've even tried to go through every step in the manual, and troubleshoot, and I cannot get it connected. There's an AP button, but you must be connected to the WiFi to use it which makes no sense to me. It's a bummer because I love my smart home. But we have been able to use the washer without the feature. It's just a little upsetting.

Review from Samsung US
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reply from Samsung

Hi Hailey, Having a washer that handles tough loads, large items, and smart features smoothly makes a big difference day to day, and getting connected to SmartThings is an important part of making the most of those features. Connecting to SmartThings is usually simple, but issues can happen due to Wi-Fi setup, pairing steps, or connection mode. Making sure the washer is in AP mode and your phone is on a 2.4 GHz Wi-Fi network can help. If the connection doesn’t go through, try checking your network, restarting the washer, and going through the setup again. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007331/ Please keep this reference number for your records: 1152569787. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

May 20, 2026
Reviewer name: ATX03062026
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Modern all-in-one washer dryers have gotten dramatically better thanks to AI-powered load sensing, smart drying optimization, and automation. The biggest selling point now is convenience: you throw clothes in once, and the machine handles everything from wash to dry automatically. The newest models use AI to detect fabric type, load size, soil level, and moisture so they can adjust water, detergent, heat, and drying time on their own. Not to mention the capacity and overall ergonomics are first class.

Review from Samsung US
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Feb 16, 2026
Reviewer name: Jaybird
5 out of 5 stars
5 out of 5 stars review

Great Combo

[This review was collected as part of a promotion.] This combo is very efficient for people without much free time. It basically is smart enough to wash and dry your clothes and you are only responsible for putting in and taking them out. It also sends messages to your phone if there's a problem or when the cycle as concluded. The unit is large enough to reduce the number of loads as compared to a stand alone washer. The unit dispenses the detergent and softener in the right amount and that results in savings as well as fresh, clean smelling laundry.

Review from Samsung US
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Jun 8, 2026
Reviewer name: jaimiedr
5 out of 5 stars
5 out of 5 stars review

LOVE OF MY LIFE

[This review was collected as part of a promotion.] Laundry made simple! We opted for this Samsung combo due to its capacity- larger than other machines available when purchasing. This machine is also equipped with an auto door-open function that I was super excited about. The machine is nice and dry when we pull out our load, keeping it clean and reducing funky smells, and probably aids in wrinkle management (in addition to its wrinkle-prevent setting!) as well. Comes with lots of cycle settings as well as a customizable cycle option for just about any type of load you need to run, dispenses detergent and any other liquids you use for you! Still figuring out my Samsung SmartThings app to increase automation even more. Our model is a vented one and have had no issues with drying whatsoever, which was an issue with a different brand combo we used previously while renting. Seriously love this machine and would absolutely love to add a second unit to our laundry room in the future!

Review from Samsung US
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May 9, 2026
Reviewer name: Mimi
5 out of 5 stars
5 out of 5 stars review

Best in the market

[This review was collected as part of a promotion.] I love my new all in one washer dryer. I upgraded from an old fashion dryer and top load washer. I don't regret it and glad i was able to purchase a good deal! Love how i can track everything from my phone using the smart things app. Samsung never fails me.

Review from Samsung US
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May 31, 2026
Reviewer name: 4kidsdad
5 out of 5 stars
5 out of 5 stars review

Kid friendly

[This review was collected as part of a promotion.] I'm a single father of four children, aged seven, eight, nine, and eleven. As a result, I don't have to worry about them forgetting to put their clothes in the dryer. Additionally, I don't have to worry about them using too much detergent. I absolutely love this!

Review from Samsung US
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Mar 5, 2026
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Would Recommend

I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings. The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer. I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer. Overall I'm really happy with the purchase and would recommend it.

Review from Samsung US
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