If you'll notice every bad review is the result of improper ventilation and not having the critical thinking skills to perform a hard restart when a error screen is persistent. Properly vent your units and they will dry. When encountering a software/firmware issue, unplug the maching, unplug the motherboard, wait 1-5ish mins, plug in and 95% of the time it will fix the error.

I've owned this thing since Christmas and it is the most heinous machine I've ever owned. I wish I would have shopped around because this machine takes more energy than it saves. My housekeeper hates this thing. A dollar bill clogs it and causes the whole machine to overflow your laundry room. It doesn't clean with a crap and never dries anything all the way. I own Samsung everything and now I'm just greatly disappointed so glad I didn't buy it the refrigerator like I planned.

[This review was collected as part of a promotion.] We love everything about it except for the capacity. It’s supposed to be able to hold a lot of laundry and when we put more than seven towels and it jumps around. I love the fact that I can put laundry in and the AI cycle will do everything for me until it’s done drying. I also love the fact that it auto calculates how much laundry soap and softener it needs. The large capacity liquid holders are terrific so I only have to fill it every month.

[This review was collected as part of a promotion.] It’s so easy to use and clean. It doesn’t take any longer than a normal washer and dryer. I love that you don’t have to switch it out. I also like that I can start it and stop it with my phone and be notified when it’s done

I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings. The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer. I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer. Overall I'm really happy with the purchase and would recommend it.

[This review was collected as part of a promotion.] Overall I r Overall we really like the all in one combo unit and has worked great for the first few months. Below are some of the highlights Positives - style / capacity / speed / technology are all great Negatives - the drying function does not fully dry clothes after each cycle and I have to manually add time to dry. This gets frustrating after each load and therefore gave a 4/5.

[This review was collected as part of a promotion.] Love how I can get alerted when the load is done. Or manage from my phone. And the dual option has been awesome cuz I always forgot to switch to the dryer. It also seems like it will keep mildew ou of the washer with the dual drying

[This review was collected as part of a promotion.] I absolutely love not only the complex dark look of the device, but the feature-richness. This unit is absolutely exciting to fiddle with. The fact it washes and drys is pure convenience and helps save on space. If you have the standard washer and dryer hookups, and if hot/cold hookups are no copper-based, then get one. Get rid of youe old washer and dryer and enjoy the space you just gained. Washing is incredible. Drying is exactly as described. Efficiency will help your energy bill remain low. The drum is massive.

[This review was collected as part of a promotion.] Amazing appliance! Needed more storage space so sold my 2 year old side by side washer/dryer & replaced with this 👍🏼. It is fantastic, load the laundry, throw in a pod, choose wash & dry cycles & relax. 1 hour 15 minutes laundry clean & completely dry. No waiting for the wash cycle to end to transfer clothing into the dryer. Also complete silence during the cycles Highly recommend. Of of my best investments for quality of the product, performance, & convenience

[This review was collected as part of a promotion.] What a game changer this laundry dryer combo is! As a working mom I love knowing that when I put clothes into this machine they will be dry and ready to go when I get the notification! No more musty smelling clothes from forgetting about clothes in the washer and not transferring them to the dryer. So glad I made this purchase!