Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,246 ratings1,246 reviews
  1. 5 stars81% (1,011)
  2. 4 stars13% (159)
  3. 3 stars3% (34)
  4. 2 stars1% (12)
  5. 1 star2% (30)

Member photos

  • +727 images
Sort by |
Showing 111-120 of 1,246 reviews
Jun 15, 2026
Samglaze
5 out of 5 stars review

Great washer for a Samsung user

[This review was collected as part of a promotion.] As most i think would expect, this is a machine that would very much work within an already existing Samsung ecosystem (granted I haven't tried it out with other ecosystems). However, it gets the job done which is most important at the end of the day. The capacity is quite good given i live by myself so I would recommend this machine under similar conditions.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 5, 2026
Milams
1 out of 5 stars review

Absolutely hate.

[This review was collected as part of a promotion.] I absolutely hate this appliance. While the idea is great, the efficiency is lacking. It takes 3 hours for a normal load and it is never entirely dry when the cycle is finished. I have to add an extra 30 min dry cycle to every single load to actually get the stuff dry. Super frustrating after waiting 3 hours to finish, just to add more dry time to it. Super annoying safety feature- the appliance locks while in use so once the dryer has been started it will not unlock until after a cooling period. The cooling period takes 5+ mins. I’m 40 years old, I have yet to burn myself from a dryer. This is the dumbest safety feature ever and cannot be turned off or overrode. It is really frustrating when you are in a hurry. The screen glitches constantly. Sometimes it will overlay 2 or more different screens over top of each other. Makes reading the screen hard. Sometimes the screen will say it’s drying when you selected a dry cycle but it will start a wash cycle instead. Super frustrating when you were trying to get your clothes dry and now you’ve got to wait another 3 hours for it to finish…. Again. Sometimes it randomly spits out fabric softner on clothes after they’ve washed and are drying. Time to rewash the load and waste some more time. Super frustrating. Sometimes it leaves a puddle on the floor. It appears to be leaking from where it adds the detergent and softener. Only does it once every couple weeks. Over all would not buy again & would only recommend to someone I hate. I simply cannot catch up on laundry due to the time it takes to actually wash and completely dry a load. & then when it’s washing when you needed it to dry your clothes. & you’re rewashing to get the random spots of softner off your clothes. It’s an uphill battle & it seems the machine is working against you. This washer has caused more fights in the last 10 months than we have had in our marriage over the past 20 years. Husbands do not buy this for your wife. She will hate you for it.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

Hi Milams, Getting clothes fully dry and having reliable cycles on your Samsung washer/dryer combo matters for everyday routines, and we understand how important it is for laundry to finish properly and on time. Long cycle times and clothes not fully drying may be influenced by load size, selected cycle settings, or airflow conditions. Adjusting load levels, selecting higher spin speeds, and ensuring proper setup can help improve drying efficiency. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Drying performance can also be affected if airflow is restricted or conditions are not optimal for the drying process. Detailed instructions can be found here: https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Please keep this reference number for your records: 1152591112. For additional assistance and a more in-depth review of your unit’s behavior, we recommend reaching out to our Samsung Care channels using the information below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Jun 22, 2026
Trlrtrashbabe77
5 out of 5 stars review

So In love with my laundry combo

Very efficient I have 5 kids and a grandson and it works perfectly. Especially on baby stains. I love the high capacity I can wash everything at once towels with blankets and everyone clothes at the same time same for the dryer love that I can set it and forget it with the automatic timers and schedule

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 11, 2026
CoachSteve
5 out of 5 stars review

Most high tech washer and dryer I’ve had

[This review was collected as part of a promotion.] Absolutely the greatest stacked washer and dryer combo I’ve had,install was a breeze,functions were a little weird to learn because there’s no physical buttons but didn’t take too long to get the hang of it,love how the wash and dry cycles are prettt efficient and fast,love the AI feature in this appliance how it automatically adjusts to what you put in the washer or dryer,also love how there’s smart dispensers for the detergent and softener so it saves me the time and having to refill every single wash

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 12, 2026
Agiff
2 out of 5 stars review

Saves on detergent

[This review was collected as part of a promotion.] It has broke down twice since I have owned it for 6 months. When it is working properly, I love not having to switch loads. It’s more efficient with laundry detergent and softener, and washes clothes well. Just disappointed on burnt out board so dryer wouldn’t work. The only repair person was 4 hours away. Not convenient at all.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

Hi Agiff, Thank you for sharing insights into your laundry combo. Your comments help us better understand your situation. We'd like to connect with you directly and work with you toward a solution. Feel free to reach us through the following channels: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152749503 ready when you contact us so we can assist you quickly. We're here to support you and help in any way we can. Jeffrey Samsung Care

Jun 13, 2026
Charles
5 out of 5 stars review

Excellent space saving combo washer/dryer

[This review was collected as part of a promotion.] The washing machine and dryer combo are space saving and very good in every way. I do like using the app to track status and get push notifications when a cycle is complete. I do think the preset wash and dryer functions are not intuitive. I sometimes have a difficult time changing the water temp depending on which preset I choose.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 13, 2026
Rdailey419
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] This washer/dryer combo is absolutely amazing! Makes doing laundry so easy. The capacity is huge as well. I can fit my really big comforter and still have room to add. All the features on it are so amazing and the whole thing is so easy to use. I love the self clean option as well! I love being able to start a load of laundry and leave the house and come home and it’s complete done!

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 16, 2026
KayHowl
4 out of 5 stars review

Love love

[This review was collected as part of a promotion.] Love this washer/dryer! So glad there is a vented option, as I had an older ventless one that did not dry near as well. Love the large capacity. Love that is reminds me to clean it. Love that it automatically starts drying after washing. Saves my bad back.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jun 13, 2026
Stef
3 out of 5 stars review

Great for busy parents

[This review was collected as part of a promotion.] I used to forget my washed clothes in the washing machine too many times to count but having this helps me manage the laundry for our family of six as a working mom. One night at a time 6 nights a week. My kids find it easy to use too.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

Hi Stef, It’s great to hear how the washer/dryer combo is helping you stay on top of daily laundry while supporting a full family schedule. Knowing that it’s simple for everyone in the household to use highlights how well it fits into everyday routines. If you ever need to reach out to Samsung, please include this reference number: 1152651215. Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 31, 2026
Summer
5 out of 5 stars review

Wash&Dries well. Timing is better than expected!

[This review was collected as part of a promotion.] It is great to not have to switch over laundry anymore. It is much faster than I had I thought it would be to wash and dry. Very good product so far. 6 months of use so far. Drying works just as good as when I got it.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724