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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars857 ratings857 reviews
  1. 5 stars82% (707)
  2. 4 stars12% (104)
  3. 3 stars2% (19)
  4. 2 stars1% (8)
  5. 1 star2% (19)

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Showing 101-110 of 857 reviews
Mar 3, 2026
GSRMSR
1 out of 5 stars review

Save your money, read reviews, do not purchase!

I was so hopeful about this purchase. What a space saver. We are barely a year out from purchase, and it is a disaster. This appliance requires so much maintenance; it is truly mind boggling. If you do a lot of laundry, if you have pets, 10/10 do not recommend this machine. After a year, I am required to clean out the filter every two weeks. I am not sure why as I clean the lint filter daily. There is a tube that is supposed to drain the water to a "bowl" or "bucket". That is false, it spills all over the floor. Sadly, I am stuck with this machine for the foreseeable future. Besides the maintenance, this machine dries clothes terribly. Once upon a time you threw pants in the dryer to get the wrinkles out, not with this one! It barely dries, taking more then one cycle. It truly is a huge mistake to purchase. Save your money.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

Hi GSRMSR, We appreciate the detailed insights you shared about your laundry routine, and we value the information you provided regarding its performance. Your Samsung Bespoke AI Laundry Combo keeps clothes clean and fresh, and regular maintenance helps the appliance stay in great condition. The video link below shows you how to clean key parts, including the filters. • https://www.youtube.com/watch?v=T5En60U_Uao If issue persists, don’t hesitate to contact us via: • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/i/flow/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We kindly ask that you provide this reference number (1152210620) when you reach out to us, so our team can quickly retrieve your information. Thank you for your feedback. Christian Samsung Care

Mar 26, 2026
Lesliefd
4 out of 5 stars review

This is a lot to take in!

[This review was collected as part of a promotion.] Delivery communication was organized and punctual. Delivery men were courteous and helpful. Product was huge and heavy which means it's not cheap, in every sense of the word. ATM, I'm doing my very first load so, can't tell the quality of the wash yet though, I'm expecting it to be better. The power reset I did after the first load fixed the pad or screen which was stuck on "Registering" mode. Online says it's could be a glitch with the Smart Things app. After the wash and dry, I obserbed lint stuck around the rubber gasket. Hopefully that will go away and will not affect the colors of my next load. I would also like to mention my disappointment that after it was unwrapped in front of me by the delivery people, there were prominent scratches around the glossy part of the washer door. There was also a deep scratch on the side of the unit. Brand new and yet with scratches!

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Feb 16, 2026
Jaybird
5 out of 5 stars review

Great Combo

[This review was collected as part of a promotion.] This combo is very efficient for people without much free time. It basically is smart enough to wash and dry your clothes and you are only responsible for putting in and taking them out. It also sends messages to your phone if there's a problem or when the cycle as concluded. The unit is large enough to reduce the number of loads as compared to a stand alone washer. The unit dispenses the detergent and softener in the right amount and that results in savings as well as fresh, clean smelling laundry.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Feb 21, 2026
Austin
4 out of 5 stars review

Excellent machine dry sensors need improvement

[This review was collected as part of a promotion.] Overall I r Overall we really like the all in one combo unit and has worked great for the first few months. Below are some of the highlights Positives - style / capacity / speed / technology are all great Negatives - the drying function does not fully dry clothes after each cycle and I have to manually add time to dry. This gets frustrating after each load and therefore gave a 4/5.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Feb 22, 2026
Emily
5 out of 5 stars review

Time Saver to the Max!

[This review was collected as part of a promotion.] What a game changer this laundry dryer combo is! As a working mom I love knowing that when I put clothes into this machine they will be dry and ready to go when I get the notification! No more musty smelling clothes from forgetting about clothes in the washer and not transferring them to the dryer. So glad I made this purchase!

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Feb 13, 2026
Samsung sucks
1 out of 5 stars review

Wish I would have known before I bought it

I've owned this thing since Christmas and it is the most heinous machine I've ever owned. I wish I would have shopped around because this machine takes more energy than it saves. My housekeeper hates this thing. A dollar bill clogs it and causes the whole machine to overflow your laundry room. It doesn't clean with a crap and never dries anything all the way. I own Samsung everything and now I'm just greatly disappointed so glad I didn't buy it the refrigerator like I planned.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung Care

Hello there, We understand how frustrating it is when a washer-dryer doesn’t clean or dry your laundry as expected — especially when it causes overflows and doesn’t meet your needs. We’re here and willing to help. For concerns related to clothes not being clean after washing, please follow the guide below and click on the embedded link for additional support: Clothes are not clean after washing in Samsung washing machine http://www.samsung.com/us/support/troubleshooting/TSG01108627/ For items not drying completely, please refer to the section below in the user manual: Items are not dried. (page 94) User manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106620), so our team can pull up your information. Thank you! ^Joshua

Jan 29, 2026
BKSTECK
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I love the convenience of both washer and dryer in one and not having to switch over loads. It makes laundry so much easier. Not to mention it is quicker than a traditional washer and dryer and cleans well. The capacity is great, it has a sleek design and it has many different options using smart technology. I would highly recommend this product.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Mar 5, 2026
Sarah
5 out of 5 stars review

Would Recommend

I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings. The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer. I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer. Overall I'm really happy with the purchase and would recommend it.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Mar 15, 2026
Trying to like samsung
1 out of 5 stars review

No dewrinkle mode! No reason not to!

No dewrinkle or steam dewrinkle? Im going to keep this as one stars until they update this. That's a feature that was on my dryers from a decade ago. I have the vented combo and even it doesn't? I can understand the ventless more but that a shame. Also the way that the vent hole is at the top allows for way more hair to get trapped in the drum instead of ejected to the vent filter.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

"Hello Trying to like Samsung, we acknowledge the time you took to share your review of your Samsung washer dryer combo. Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience. Please keep this reference number for your records: 1152279236. We appreciate hearing from you and truly value your business. Rachel Samsung Care "

Feb 6, 2026
RM ency
3 out of 5 stars review

Useful product

[This review was collected as part of a promotion.] Washer dryer combo is really up to mark. It has lot of options to select load type. But only one think that give 3 star is because when it is on pedestal it stops working because of it thinks it is too much vibration. It is because of automation and do it itself .

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from SEA Care

RM Ency, we understand the frustration when the washer-dryer combo vibrates. Allow us to help. Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise." User Manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152030718) to help our team pull up your information. Have a great day. ^Camille