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Customer reviews for HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink for
HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink
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Showing 51-60 of 71 reviews
Feb 27, 2026
RH
5 out of 5 stars review

Verified Purchase

BUY IT! Reviews are mixed, but WORTH IT!

Excellent printer with great features!

Helpful?5PZN39AJ57QG15484000057
Mar 3, 2026
Milo2025
5 out of 5 stars review

Verified Purchase

Great Printer

Great Printer. Easy setup. Love it.

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Mar 16, 2026
CHRISTINA
1 out of 5 stars review

Instant Ink Hijack

My complaint concerns HP printers and their setup process, which appears to pressure customers into enrolling in their Instant Ink subscription service. I previously owned an HP printer and accepted a promotional Instant Ink offer. After the promotion ended, I realized the subscription service did not meet my needs. When I attempted to cancel, I was unable to do so easily and it appeared the service was somehow tied to the device on the backend. More recently, I purchased a new printer, the HP OfficeJet Pro 8128e. During the required setup process through HP’s app, I was prompted to register the printer. The process proceeded normally until I reached a page offering up to 12 free months of Instant Ink. However, there was no option to decline or bypass the offer. I attempted the setup using both the mobile app and a laptop, but encountered the same issue and could not proceed without accepting the offer. I contacted HP customer support and spent approximately 41 minutes on the phone with a representative and later a supervisor, but they were unable to resolve the issue. Because of this, I will be returning the printer. Customers should not be forced to accept a subscription offer in order to complete setup of a product they already purchased. If I could rate them a 0 I would.

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Apr 21, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

Best Deal

Great printer !!!

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Apr 25, 2026
Pkoolks
5 out of 5 stars review

Verified Purchase

Hp

No complaints

Review from hp.com
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Nov 21, 2025
AMANDA
1 out of 5 stars review

Frustrating and disappointing

Seemed easy to set up but won't print from my phone after 2 hours trying everything I can find and exploring available customer service options. Little instructions provided.

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Aug 31, 2025
Andy T
5 out of 5 stars review

Verified Purchase

Excellent!

Excellent printer at an exceptional price!

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Mar 27, 2026
Patrick
1 out of 5 stars review

Do not buy this

I’ve had several printers and this one is the worst. Constantly jammed, extremely slow. Have probably had it work once or twice with no issues. I hate this thing! Nothing but aggravation.

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Oct 22, 2025
Lucky
5 out of 5 stars review

Verified Purchase

Great printer

Great printer

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May 14, 2026
anonymous
1 out of 5 stars review

Do NOT Buy Instant Ink Is a Nightmare

Do not buy. The instant ink makes it so hard to operate. It locked our printer even though we followed all directions and then couldn’t connect to it so we couldn’t print. So dumb.

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