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Customer reviews for HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink for
HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink
3.7 out of 5 stars
stars
877 ratings389 reviews
  1. 5 stars50% (435)
  2. 4 stars13% (118)
  3. 3 stars12% (108)
  4. 2 stars7% (61)
  5. 1 star18% (155)
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Showing 41-50 of 389 reviews
Sep 4, 2026
Reviewer name: TJ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

2 sided printing is a challenge

When printing 2 sided from the computer, it prints all of 1 side then wants you to click "print 2nd side". When I do, nothing happens. I have to reorder the copies, put them back in the paper tray, then manually print each 2nd side. I also haven't been successful in using the top paper feed. The quality of print and speed are good.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

A poorly designed, poorly made, printer.

Do not like the OfficeJet Pro 8125e printer. Very poorly designed tiny touch screen, difficult to use. Software is a problem, with it a struggle to print from emails. Had to reinstall software a couple of times and it's still not right. Cycles forever before actually printing anything. Overall, a very poorly designed printer, not worth the money I paid for it, and I will not buy another HP printer.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 3, 2026
Reviewer name: Shelly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never works

I have constant problems with this printer. I have only been able to use it a few times after constant having to power if off and on. Constant error messages. The last hp I had was excellent. Had it for years. This current one is very disappointing

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 8, 2026
Reviewer name: Julie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

My Least Liked Model...

I have been buying HP printers for over 25 years. Each time I had to buy a new one, they have gotten more cheaply made and the quality of print (for pictures anyway) has decreased significantly. This one is the worst one yet. I am seriously thinking about switching brands.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: HP Happy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Return to HP

I used HP for years. However, my last two printers were Epson (lasted 2 years) and Canon (lasted 11 months). I have returned to HP because the price was right, I already knew the quality and features were there. I will miss the built-in fax but can use my mobile phone with the printer to scan and fax so that is good. No SD type card slots to print from but again, can use my cell. Trying the ink and paper autofill. Might drop the paper but keep the ink program and as soon as I modify my pages/month it should be reasonable in price.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Boston Blackie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Marvelous product

I'm used to this item as I had its previous model so that's why I chose its newer version when I needed a new printer; however, it needs to be more reactive to my touch when I select a function. I always have to touch the screen several times before I get to the action/result I need.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 5, 2026
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Happy

It was difficult to get up and running and still runs on an 8120e driver. The color isn't very good, flat and unimpressive. After the first ink change, the pages come out almost wet with so much ink on them. A definite step down from my last HP printer.

Review from hp.com
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Sep 4, 2026
Reviewer name: Dave H
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problems w/operation screen

Since day one I have had trouble with the "function" screen. It routinely takes 2-3 times to get the printer to respond to my request for actions. Also, I have had trouble with the unit simply just for no reason it just goes dead. The only way that I have fixed the problem is completely shut it down, leaving it off for an extended period of time and then plugging it back in. Quite disappointing and frustration. This is the third identical printer that I have had and I did not have this problem with any of the others.

Review from hp.com
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Sep 7, 2026
Reviewer name: JAX
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great printer

Purchased for the occasional need for color printing. This was easy to set up and install and the prints are better than expected. The auto-ship ink service is very handy, as I despise running out of ink, as it always seems to happen at the least convenient time. Wish it had print from remote without having to install an app.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 7, 2026
Reviewer name: Nana D
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Difficult setup

I have used HP printers for years-both for business and personal. This product was the most difficult to install so far. I still don’t understand some of the instructions and support has been less than desirable. Sorry to say this printer is challenging.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057