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Customer reviews for HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink for
HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink
3.9 out of 5 stars
stars
262 ratings100 reviews
  1. 5 stars57% (150)
  2. 4 stars13% (33)
  3. 3 stars10% (27)
  4. 2 stars4% (11)
  5. 1 star16% (41)
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Showing 1-10 of 100 reviews
Oct 27, 2025
Reviewer name: Dutchmom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP and Me

Both of our printers died at the same time. They also were HP and old. Not only did we get one, we got two. Go with what you know. Set up was easy. It has a quiet mode for printing and we subscribe to the auto ink program and that transferred easily to the new printers. Prints well.

Helpful?5PZN39AJ57QG15484000057
Sep 11, 2025
Reviewer name: Hal67
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!!

Works great and easy to set up. No problems at all. Not sure about the instant ink, though. But for a year of free ink I couldn't pass it up.

Helpful?5PZN39AJ57QG15484000057
Jan 12, 2026
Reviewer name: Woodstock GA
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good deal

So far, works great. Set up was easy. Cartridge installation was easy. The one year free cartridge was a great plus. The only reason I did not give a 5 rating was the cheap plastic paper tray. I removed it to install the paper and it was a pain to get it back in place. Doesn’t come with a manual, thank goodness for the internet.

Helpful?5PZN39AJ57QG15484000057
Nov 26, 2025
Reviewer name: Momof6Phoenix
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

HP making it hard to use

Prints find, just being required to join InstaInk - even if free - to use the printing ability is beyond frustrating. This will be our last HP printer after 30+ years.

Helpful?5PZN39AJ57QG15484000057
Sep 27, 2025
Reviewer name: Helen Bush
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Prints great but paper tray is confusing

Prints great, but the paper tray is built pretty cheap and is confusing to get the tray adjusted correctly for proper page size.

Helpful?5PZN39AJ57QG15484000057
Aug 26, 2025
Reviewer name: Tom
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

HP8128 Printer

The new printer is working great and I love that it prints double sided. I wish it would print on card stock.

Helpful?5PZN39AJ57QG15484000057
Jan 3, 2026
Reviewer name: Rick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Watch out

I like the reliability of HP printers. My 5200 series printer has been working great and the HP instant ink program has been keeping up with my printing. This HP 8128e is a different story. It was hard to get it to accept my internet, either the 2.4 or 5.0 ghz bands. It gobbles up ink cartridges and I cannot enroll in the instant ink program for some reason. I wish I could return it.

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Feb 15, 2026
Reviewer name: Steve H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Friendly

Not user friendly and demands you use their app. Would not connect to hotel WiFi or via Bluetooth after 40 minutes of trying. Pass on this if you plan to travel with it.

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Feb 21, 2026
Reviewer name: gcope98
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Your typical crappy printer

Your typical cheap printer that eats up ink when you print 30 pages in color. No ink left and the year free is a joke. Returning this printer to the club soon.

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Dec 2, 2025
Reviewer name: Butch
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

HP Officejet Pro 8128e disappointment

I’ve purchased many HP Officejet Pro printers from Sam’s Club over the years. I worked with HP tech support to try to get this 8128e to work, but we were unable to do so and they said it appeared to be defective and to return it. I have never had to return an HP Officejet printer to Sam’s Club before as they all worked fine out of the box. I was pleased to experience the Sam’s Club return policy which was quick and easy with no hassle. After the failure to get the printer to work properly, I checked with Google and Google identified many of the same problems with the printer that I experienced….

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