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Customer reviews for HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink for
HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink
3.7 out of 5 stars
stars
926 ratings412 reviews
  1. 5 stars50% (462)
  2. 4 stars14% (127)
  3. 3 stars12% (113)
  4. 2 stars7% (64)
  5. 1 star17% (160)

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Showing 1-10 of 412 reviews
Feb 19, 2026
Reviewer name: Greg H1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

8125e

First printer I've ever bought and I love it. Pretty easy to set up for an old man. I enjoy being able to print or copy anything I want from my easy chair. It is my latest toy!!

Review from hp.com
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Dec 29, 2025
Reviewer name: KHalstead
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Printer setup is not flawless and printer is very slow compared to previous HP printers

Price was decent and the printer works. Setup was not flawless, it had some hiccups but we got it up and running. We previously were using an HP 8610 and this printer is MUCH slower in printing that the previous HP we had. Not overly happy with our purchase but it'll work for what we need it for.

Review from hp.com
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Jan 30, 2026
Reviewer name: Mary-Lynne
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easy to set up and easy to use

I like this printer as it is easy to find any jam and remove such. What I don't like is the very low capacity for paper, half of what I had in my former printer. Also the tray that houses the paper feels very flimsey, and is very touchey. I have to pull put the stack of paper and re-arrange it many times after printing. As much as I like this printer I just don't think the quality is there. It is a much cheaper machine, and I am afraid it won't hold up like my prior printer. It is also slower than my prior printer.

Review from hp.com
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Dec 16, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great printer, not so great scanner.

Printing, air printing, and copying works great. However, the last HP printer was easy to scan and save to files. This printer requires too many steps to scan documents to file. I use my old HP printer for scanning, which is a waste of space and time.

Review from hp.com
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Oct 3, 2026
Reviewer name: Vera Vegas
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Worse than previous model

This all in one printing, scanning and faxing center supposed to be better than previous 5 years old model and it is absolutely not. It cannot scan documents longer than 10 pages. Everyday it has some issues and needs to be rebooted. It sucks. Constantly printing empty paper between papers with texts. Does not recognize their own ink, unless it gets a reboot. It is a piece junk. I am thinking about switching to some Korean or Japanese brand.

Review from hp.com
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May 11, 2026
Reviewer name: BCat 1102
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Printer

I have not been happy with this new printer at all. I have always bought HP products. My computers, my printers and this printer has been the worst one ever.. It cuts the edge of an 8 1/2 by 11 paper off, its complicated just to scan anything anymore. It used to be simple and nowit is all complicated. I even put brand new HP ink cartridges in it and it said they were not HP . The inks were brand new and I had to run the print head cleaner 4 times to get it to print the black ink. It is just not a very good machine at all and I don't think I will ever buy another printer from HP again.

Review from hp.com
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Oct 1, 2026
Reviewer name: Art
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Frustrating

Expected a simple setup and connection to my desktop computer using a USB cable. Actual experience was not simple for a non-technical person. Had to load drivers to connect printer to Splashtop and scanner is awful. Had to adjust margins, Scanner is ridiculously slow compared to the Brother MFC 995DW that i have been using for 8 or more years.

Review from hp.com
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Mar 7, 2026
Reviewer name: Insurance agent
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Trouble with this product

I have had a lot of trouble with this product. I have had trouble setting it up and sometimes it just shuts down as if it has no electrical power. I would call HP Support but can't find a phone number to use.

Review from hp.com
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Feb 15, 2026
Reviewer name: Steve H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Friendly

Not user friendly and demands you use their app. Would not connect to hotel WiFi or via Bluetooth after 40 minutes of trying. Pass on this if you plan to travel with it.

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Feb 21, 2026
Reviewer name: gcope98
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Your typical crappy printer

Your typical cheap printer that eats up ink when you print 30 pages in color. No ink left and the year free is a joke. Returning this printer to the club soon.

Helpful?5PZN39AJ57QG15484000057