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Customer reviews for HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink for
HP OfficeJet Pro 8128e Color Wireless All-in-One Printer, 1 Year Instant Ink
3.7 out of 5 stars
stars
877 ratings389 reviews
  1. 5 stars50% (435)
  2. 4 stars13% (118)
  3. 3 stars12% (108)
  4. 2 stars7% (61)
  5. 1 star18% (155)
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Showing 11-20 of 389 reviews
Sep 4, 2026
Reviewer name: Eric
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I don't recommend. I want my 6968 back.

My old 6968 printer folded so I went with it's replacement, 8125e. I've never had a printer take so long to print anything. It sits and cycles on and on. And you have to open the drawer to add a check to print where as the 6968 you just put the check or paper in the open area and you're set. Who designed this?

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 8, 2026
Reviewer name: Marzo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Was entirely too difficult to figure out.

Kept saying I was not connected to the internet and I definitely was, I checked several times and it still said"no connectivity" As far as I know I am not signed up for instant ink. I ordered XL cartridges, so if I am set up on instant ink, it needs to be canceled.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 8, 2026
Reviewer name: Rev D
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Delay in printing or it makes it sound like clicking

I appreciate the convenience of the Instant Ink service, although I occasionally experience latency issues that affect overall productivity. Additionally, the printer sometimes emits a persistent clicking noise, which typically resolves after a power cycle.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: MAJmorgan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

HP OfficeJet Pro 8128e All-in-One - AVOID

HP OfficeJet Pro 8128e All-in-One is garbage. Literally prints ONE PAGE then needs recalibrated. All fresh HP Ink. Sometimes it will print two pages, sometimes page 2 will fade out to gray nothing and you can recalibrate it again. Have run every printhead cleaning utility in the menu. Ultimately gave up and returned to store for a refund. DO NOT BUY

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 7, 2026
Reviewer name: PR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Threw it in the tradh

What did I like about it - nothing ! Every time I tried to print something it would give a printer error. I would have to shut the printer off and clear the errors off the computer. It would also cancel printed items part way through the print so I would get only partially printed items. I bought a Brother printer and haven’t had a single problem with it.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Does not work

I printed 2 or 3 pages then the printer tried to do a firmware update. For some reason it could not do it and locked into a loop of trying and failing. Printer is unusable. I intend to take it to the Geek Squad to see if they can get it working but being handicapped I have to figure out how to carry it into the store.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Not worth it
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Noisy and didn't assemble correctly

Every time I print it cycles through some alignment procedure and it is very noisy. Not for early morning printing will wake the whole house. The final paper tray is 2" shorter than a piece of paper so the printed items never lay flat. The ink ran out so fast and the price of this ink is a deal breaker. Find a laser printer so you're not paying for inkjet ink!!

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Greedy, greedy, greedy

It is ridiculous to HAVE TO BUY a subscription to use this product!!! Why? I already paid for the whole thing! The deal about buying the ink subscription is totally ridiculous! I will never buy another HP laptop, printer or anything by HP ever again! #Brotherlaserprinter

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 4, 2026
Reviewer name: Scott R
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Great

This printer is very slow, making all kinds of noise just to print a single page. The wi-fi was difficult to setup (it kept going offline). I hate that I have to enter the printer pin every time I want to use the hp app to scan. This was not what I expected from an HP printer.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057
Sep 5, 2026
Reviewer name: Funnypie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as good as my decade old HP Envy. Cheap plastic. Not very user friendly

It works, but not as well as my hp envy that recently died. I like the insta ink. The plastic on this printer is flimsy and too easy to touch wrong and have to wait 20 mins for the printer to self-diagnose. The software is not simple, yet has very little improvements from 10 years ago. It’s just a little bit disappointing. I was expecting new and improved, but I got new and not as good. It’s a sign of the times I think. Seems like technology is going backwards. I’m guessing it’s to make more money, releasing a newer but not as good version … so you’ll want to replace it sooner.

Review from hp.com
Helpful?5PZN39AJ57QG15484000057