I've purchased many HP Officejet Pro printers from Sam's Club over the years. I worked with HP tech support to try to get this 8128e to work, but we were unable to do so and they said it appeared to be defective and to return it. I have never had to return an HP Officejet printer to Sam's Club before as they all worked fine out of the box. I was pleased to experience the Sam's Club return policy which was quick and easy with no hassle. After the failure to get the printer to work properly, I checked with Google and Google identified many of the same problems with the printer that I experienced….

Both of our printers died at the same time. They also were HP and old. Not only did we get one, we got two. Go with what you know. Set up was easy. It has a quiet mode for printing and we subscribe to the auto ink program and that transferred easily to the new printers. Prints well.

I love prepaid ink. It is so much cheaper than buying cartridges, and it seems to work flawlessly.

Works well, only 1 month old. New ink installed and prints great.

This is a great printer for print, scan. It was very easy to set up and connect with HP Ink!

Several problems that are ongoing frustrations. 1) Display screen too small, difficult to work with %26 not intuitive. Exact opposite of my previous HP All in One printer. 2) The scanning function continuously fails repeatedly, I've spent hrs with HO Tech people who are very nice %26 eventually get it to work….. but 2 days later it's back to square one %26 won't connect, even though it's printing connection is uninterrupted. So forget being able to use the scanning function. 3) The one year free ink is a scam. The send you faulty ink cartridges %26 you can't use store bought cartridges to replace the faulty ones….. they won't work together after 1 month. HP can detect the difference %26 then you can't print . So I opted out of the free ink for great program. If you want a reliable printer/scanner this is NOT it. HP is no longer making good products like it used to. Not year friendly at all!

I would like to give it negative stars. I am a consultant, and I needed something quick and easy. This is not it. The HP ink is outrageous, and there is no way around the purchase - I tried everything. The printer is VERY slow to get jobs out - it calibrates over and over. Learn from my mistake - Spend a little more and get something better.

Was easy to order and to set up!

I have printed over 3 reams of paper copiers steel going STRONG.

Purchased this as a backup printer for the office while our laser MFC was in the shop. Works grat and was easy to set up.