[This review was collected as part of a promotion.] Mine is inhabited by a ghost that turns it on whenever… I purchased a warranty but it only covers the special I had when I purchased, now it costs $150 more in a years time… I did get a gift certificate for it, but I wished I had a more reliable product…

[This review was collected as part of a promotion.] After several months of use, I can confidently say it is a awesome microwave. It feels well made the door latch is heavy meaning it requires a little muscle to open but so far it works great the hood works great the under lighting is good. If there was one thing I wish it did I wish the hood synced with my Samsung cooktop that is also smart, both of them are on my Wi-Fi, they both have Bluetooth. I wish the microwave knew when the burners were on and started the hood vent.

[This review was collected as part of a promotion.] I love how much higher it sits then the other ones. The heat doesn't melt it

We like the microwave but hate that the keypad doesn't light up. Very difficult to see the numbers etc..

[This review was collected as part of a promotion.] I bought this microwave and had it professionally installed in my kitchen. I got it to match my Samsung black stainless steel refrigerator and smooth top stove. It’s a smart microwave which I actually really like. I’m still learning about the features but overall I am pleased with the purchase.

[This review was collected as part of a promotion.] I recently bought this microwave to go with my new Samsung bespoke range and refrigerator. I also went with the bespoke washer and dryer by Samsung at the same time. So far I'm very happy with the quality and would recommend these products highly. In regards to the microwave, I love that I can control it like any other smart device by using my phone or tablet. I love the wide sleek design and the air output from the fan is unbelievable! There is four different settings for low through high. I wasn't happy with the halogen lights that it came with so I purchased LED replacements and the lighting is now exactly what I wanted. I also love that it is so connected with SmartThings app that it even lets me know when things in the microwave are finished, as pwell as the range washer and dryer.

I bought this product in May 2023. About six months later I noticed that the microwave display was constantly changing. I thought it was because of the wifi. Now the microwave has a mind of its own. Several features turn on at any time. The air vent, light, and the microwave itself. I disconnected the vent feature and could live with light engaged. But what i can't live with is a microwave that self starts. Thats is a serious hazard. At this moment I'm seriously considering replacing it.

We purchased this Microwave in July 2024. What a surprise it was to find out that when opening the door, it protrudes into the space on the hinge site, even though the cooking chamber is much narrower than the 30-inch width of the unit. It cannot be installed with a panel on the left side because the door will not open. We already had a Samsung range, and to have a nice set of appliances, we modified the panel for the door to open. Now, after about seven months of service, this unit is dead. It displays a C-F2 error, which means the control panel lost connection with the processor. Reset procedures do not do any good. The Sharp microwave we replaced with this Samsung unit was our wedding gift and has been working for 31 years. It still works at a different location.

[This review was collected as part of a promotion.] I love using tgis microwave coz I can easily tell Alexa to turn on and off the Vent and the lighys. Also it has so many pre cook settings that I use alsot.it’s not as big as other microwave but It’s vent is so powerful.

I love the size and it works well. The functions are full with things I suspect people rarely use. Most people using a microwave just want to open the door and heat something fast. Not press 1 press 0 press 0 press ok. Speed buttons are much more used functions like press 1 and immediately one minute goes on full power. Have been unable to understand the codes for changing the weight to pounds and the manual does not specify. We had a great company in Albuquerque NM install our microwave called Smart Homes LLC. Very knowledgeable and handled all the hurdles with the new outlet wiring, new ductwork, and tile work. Smart Homes LLC was really great!