Customer reviews for Samsung 1.1 cu. ft. Over-the-Range Microwave forMember photos
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Slim Samsung Microwave: Love the features
[This review was collected as part of a promotion.] I bought this microwave and had it professionally installed in my kitchen. I got it to match my Samsung black stainless steel refrigerator and smooth top stove. It’s a smart microwave which I actually really like. I’m still learning about the features but overall I am pleased with the purchase.
Great smart microwave !
[This review was collected as part of a promotion.] I love using tgis microwave coz I can easily tell Alexa to turn on and off the Vent and the lighys. Also it has so many pre cook settings that I use alsot.it’s not as big as other microwave but It’s vent is so powerful.
Very nice microwave!
[This review was collected as part of a promotion.] I recently bought this microwave to go with my new Samsung bespoke range and refrigerator. I also went with the bespoke washer and dryer by Samsung at the same time. So far I'm very happy with the quality and would recommend these products highly. In regards to the microwave, I love that I can control it like any other smart device by using my phone or tablet. I love the wide sleek design and the air output from the fan is unbelievable! There is four different settings for low through high. I wasn't happy with the halogen lights that it came with so I purchased LED replacements and the lighting is now exactly what I wanted. I also love that it is so connected with SmartThings app that it even lets me know when things in the microwave are finished, as pwell as the range washer and dryer.
No Speed Buttons or Function
I love the size and it works well. The functions are full with things I suspect people rarely use. Most people using a microwave just want to open the door and heat something fast. Not press 1 press 0 press 0 press ok. Speed buttons are much more used functions like press 1 and immediately one minute goes on full power. Have been unable to understand the codes for changing the weight to pounds and the manual does not specify. We had a great company in Albuquerque NM install our microwave called Smart Homes LLC. Very knowledgeable and handled all the hurdles with the new outlet wiring, new ductwork, and tile work. Smart Homes LLC was really great!
Love the Size!
This microwave has some great features. The best part about it is its slim size. It makes it so much easier to cook on my stove top underneath! I was worried about the size when purchasing, but in the end it fits everything I need. I haven't found anything I wanted to put in it that didn't fit. Being so slim, it is higher up and would be difficult for shorter people to use without a stool. If you have small kids, it's actually a benefit that they can't reach it! I love the blue ceramic interior, which is easy to clean. I like the presets and it is easy to update the time. It also looks very sleek and modern. One drawback of the microwave is its bulky door. The buttons are on the outside of the door, so the door is very long and may hit your head if you're not used to it. The fan is very loud and powerful, which is good. However, the fan button is positioned right where my fingers land when I close the door, which is annoying. Also, so far the display has frozen three times in the few months I've had it, requiring me to unplug and plug it back in each time to reset it. Overall this is a great microwave to save space, and an excellent microwave if you want a perfect match with other Samsung appliances.
Hello Briana G, Congratulations on your new appliance purchase. We are continually improving our products and services, and your review is vital to that process. To know more about your Samsung microwave, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145042332) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
Great in a pinch.
[This review was collected as part of a promotion.] I like how slim the microwave is compared to others. It’s depth does ensure that it is more in your face which is a negative. The extractor fan is crazy loud. I do like the feature of being able to mute the “food done notification.”
We value sharing your experience with the microwave. Let's help you with the fan noise, AliBe. This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146257153, to help our team pull up your information. Have a great day! ^Chrystel
Bad product, don’t recommend it at all.
The product doesn’t work at all, since I bought it didn’t want to connect to WiFi, trying to heat it up food and turns off, need to unplug to used it again, totally a frustration, and expensive piece of garbage.
Hello there, We understand how inconvenient it is when your microwave won’t stay on or connect to Wi-Fi as expected, and we’d like to help get it working properly. For issues with connecting your appliance to Wi-Fi, click “No” when prompted with “Did this resolve your problem?” to proceed with the following steps. Please also check the embedded links for further assistance. Cannot connect to SmartThings http://www.samsung.com/us/support/troubleshooting/TSG01003481/ For the issue involving the unit turning off by itself, please follow the troubleshooting guide below and explore the embedded links for additional support. Samsung microwave is not working http://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151158878) to help our team pull up your information. Thank you. ^Camille
Bad design.
Currently only slightly over an yr old - Error code c-f2 and needs repaired or just buy a new one because warranty expired. Pc board or keypad has broke. Also non light keypad, bad design.
Hi Zeinerla, We appreciate the time you took to let us know about your microwave concerns. Let us provide the details you need. Below is a link to help you identify the error code shown on your microwave and what to do with it. What does the error code on my Samsung microwave mean?: https://www.samsung.com/us/support/troubleshoot/TSG10007495/ Should you proceed with the repair and need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151308453) when you message us so our team can retrieve your information. Thank you. -Kimberly
Display malfunctioning
The digital display stopped working, flashing at times. The microwave is has only been in use for barely one year. Not able to use due to safety concerns, from malfunction.
Pamela, we understand the importance of a working control panel for you to use your microwave at home. Let us help you. Please refer to the resources below to rectify your concerns with your microwave. Please click on the links and hyperlinks for helpful tips. The microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150867248, to help our team locate your information when you message us. Have a great day. -John
Piece of junk. Poorly designed and not working.
We purchased this Microwave in July 2024. What a surprise it was to find out that when opening the door, it protrudes into the space on the hinge site, even though the cooking chamber is much narrower than the 30-inch width of the unit. It cannot be installed with a panel on the left side because the door will not open. We already had a Samsung range, and to have a nice set of appliances, we modified the panel for the door to open. Now, after about seven months of service, this unit is dead. It displays a C-F2 error, which means the control panel lost connection with the processor. Reset procedures do not do any good. The Sharp microwave we replaced with this Samsung unit was our wedding gift and has been working for 31 years. It still works at a different location.
Hi there, We understand the importance of having a reliable microwave at home. Let us help you. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148382733) to help our team pull up your information when you message us. Thank you. -Kimberly