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Customer reviews for Samsung 1.1 cu. ft. Over-the-Range Microwave for
Samsung 1.1 cu. ft. Over-the-Range Microwave
3.9 out of 5 stars
stars
195 ratings195 reviews
  1. 5 stars53% (103)
  2. 4 stars18% (35)
  3. 3 stars6% (12)
  4. 2 stars8% (15)
  5. 1 star15% (30)

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Showing 101-110 of 195 reviews
Jul 28, 2023
Reviewer name: Georgette
3 out of 5 stars
3 out of 5 stars review

Not what they use to be

This microwave came with the light not working and then the number pad stopped working days later. It is horrible that things tear up on less than 2 weeks. I bought smart hub refrigerator, air frying oven, and microwave and the refrigerator makes noise already too

Review from Samsung US
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Jul 23, 2024
Reviewer name: Cinty
5 out of 5 stars
5 out of 5 stars review

Slim Samsung Microwave: Love the features

[This review was collected as part of a promotion.] I bought this microwave and had it professionally installed in my kitchen. I got it to match my Samsung black stainless steel refrigerator and smooth top stove. It’s a smart microwave which I actually really like. I’m still learning about the features but overall I am pleased with the purchase.

Review from Samsung US
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Mar 27, 2025
Reviewer name: Mark D
2 out of 5 stars
2 out of 5 stars review

Sleek design, clunky functionality

I bought this microwave for its sleek design, it's modern looks ,it was on sale and I needed a microwave. First off I would recommend that you have this professionally installed by Samsung team because we did it ourselves and it's quite a project and can take a lot of time so it's well worth the money to have installed by them. So once it was installed and up and running, here or some things to consider. The digital keypad lettering is a muted grey color on a dark background. You have to have a somewhat bright room to see the keypad "buttons. " It would have been nice to have a keypad that lit up once it was touched. Because the microwave is mounted high and the door handle is on the right, I open the door with my right hand since there is no button to press to open door. The door handle is disguised on the right side, the thing I noticed is when I close the door naturally with my left hand my fingers would often time touch one or two of the 3 bottom buttons , which are either the task lights, the turntable off/on button or the fan button. I don't so much mind accidentally touching the light button but when I hit the turniable off/on and the fan button that's is really more annoying because I don't know that I've turned off the turntable feature, which I prefer the turning feature to be always on. If your fingers accidentally touch the fan button it comes on at the maximum fan speed and it is loud. Some of you may be familiar with the 30 second instant microwaving feature. On most microwave ovens, when you press the 30 sec button your food starts to cook immediatlely. On this microwave you have to also hit the start button to cook your food and that's just an extra unnecessary step in my opinion. If you have to defrost something in this microwave, you will need to open up your Smarthings App because there is no power level button on the microwave keypad to allow you defrost frozen food at a specific power level/%, however this can be.accomplished in the Smarthings App. Once you set the desirwd defrost program and send it over via wifi to the microwave oven you still have to go to the oven and push the start button which to me seems to defeat the purpose of the app if I'm have to walk back over just to push the start button. It would be awesome if they had a "Start" button in the Smarthings app.

Review from Samsung US
Helpful?0X9WWKQL7YNB15467309644
reply from SEA Care

Hi Mark D, Thank you very much for your interest in our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148671562) to help our team gather your information. Have a great day. ^Charles

Sep 5, 2023
Reviewer name: Zorlac
5 out of 5 stars
5 out of 5 stars review

Great smart microwave !

[This review was collected as part of a promotion.] I love using tgis microwave coz I can easily tell Alexa to turn on and off the Vent and the lighys. Also it has so many pre cook settings that I use alsot.it’s not as big as other microwave but It’s vent is so powerful.

Review from Samsung US
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Aug 23, 2024
Reviewer name: Becky
2 out of 5 stars
2 out of 5 stars review

Great - Until it Wasn't

Loved this microwave until it started to act up -just a month over the 1-year warranty. They would not budge on the one-year. The display clock/timer began to malfunction. Thing is it happened prior to the one-year but we just thought it was a glitch and unplugged it and plugged it back in. Now, it happens on a regular basis regardless of unplugging and plugging back in. Very disappointing. Samsung should stick to making electronics and stay away from appliances.

Review from Samsung US
Helpful?0X9WWKQL7YNB15467309644
reply from SEA CARE

We understand how disappointed you are with the microwave's condition. Let's go ahead and address this right away, Becky. Below is a recommended troubleshooting link to help the microwave's display work at its best. Microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147471646, to help our team pull up your information. Have a great day! ^Chrystel

Sep 5, 2023
Reviewer name: AliBe
3 out of 5 stars
3 out of 5 stars review

Great in a pinch.

[This review was collected as part of a promotion.] I like how slim the microwave is compared to others. It’s depth does ensure that it is more in your face which is a negative. The extractor fan is crazy loud. I do like the feature of being able to mute the “food done notification.”

Review from Samsung US
Helpful?0X9WWKQL7YNB15467309644
reply from SEA Care

We value sharing your experience with the microwave. Let's help you with the fan noise, AliBe. This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146257153, to help our team pull up your information. Have a great day! ^Chrystel

Jan 18, 2023
Reviewer name: Azentboy
4 out of 5 stars
4 out of 5 stars review

Works great looks sleek

[This review was collected as part of a promotion.] I have it on high and so far the food has been cool fast and not any issues whatsoever. I do love the notification I get when I leave the to go do other errands and the ability to set a time to start the microwave on my phone makes it feel so high tech yet simple. Just wish it could do more as well. Like tell me when I received a text or a call etc

Review from Samsung US
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Feb 9, 2025
Reviewer name: Roch
1 out of 5 stars
1 out of 5 stars review

Piece of junk. Poorly designed and not working.

We purchased this Microwave in July 2024. What a surprise it was to find out that when opening the door, it protrudes into the space on the hinge site, even though the cooking chamber is much narrower than the 30-inch width of the unit. It cannot be installed with a panel on the left side because the door will not open. We already had a Samsung range, and to have a nice set of appliances, we modified the panel for the door to open. Now, after about seven months of service, this unit is dead. It displays a C-F2 error, which means the control panel lost connection with the processor. Reset procedures do not do any good. The Sharp microwave we replaced with this Samsung unit was our wedding gift and has been working for 31 years. It still works at a different location.

Review from Samsung US
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reply from SEA Care

Hi there, We understand the importance of having a reliable microwave at home. Let us help you. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148382733) to help our team pull up your information when you message us. Thank you. -Kimberly

Jul 20, 2023
Reviewer name: BarrySU
3 out of 5 stars
3 out of 5 stars review

Adequate basic MW but there are problems

I have had this microwave for 8 months or so and there are 3 things that annoy me. 1. Clock Does not automatically sync even though the MW is connected to my network 2. Fan makes a lot of noise but water vapor from steaming pots never really gets drawn through the filters. I do not have this exhausted outside. I just use the internal path where the fan blows out the top. 3. How about a real manual for my specific MW! Trying to figure out the reheat, auto-cook etc sequence is really annoying. …and why isn’t there an reheat for 1 piece of pizza? You can only do an auto-reheat for 2 pieces?

Review from Samsung US
Helpful?0X9WWKQL7YNB15467309644
reply from Samsung Care

Greetings! Thank you for your review of your Samsung microwave model. The clock on this microwave model is more on the analog side and is manually set. I will be sure to provide what you have mentioned here to our product team for current and future product development about the clock's capabilities of syncing when the microwave is connected to the SmartThings app. I have shared a Samsung link below that can help with your experience with the vent fan when it is running. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ The vent fan is weak on Samsung over-the-range microwave: https://www.samsung.com/us/support/troubleshooting/TSG01202710/ On your request, I have shared this model's user manual link below. You may turn to page 22 for the reheat feature and page 18 for the auto cook feature. https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf If you have other Samsung products and wish to get a copy of their user manual, please visit the link shared below. https://www.samsung.com/us/support/downloads/ Should you need more assistance with this over-the-range microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146060954 to help our team pull up your information. Leo

Oct 27, 2022
Reviewer name: Elamenoepee
5 out of 5 stars
5 out of 5 stars review

Space saver and we love it

[This review was collected as part of a promotion.] I bout this 8 months ago and wasn't sure about a slim microwave but I tell you it's awesome the suction is super powerful and the lights are just right and the wifi is amazing with my other appliances and the smart home app.

Review from Samsung US
Helpful?0X9WWKQL7YNB15467309644