It is difficult to extend the hose from the hose reel.

Sturdy

Spikes keep coming out of the ground and the whole reel tips forward when trying to pull the hose out. Rear spikes should be angled, or have mechanisms to prevent easy pull out.

Flimsy, not near as nice as ones we’ve bought here before. Like the dark brown color of the last ones better.

Love the swivel base

Works great!

All around Inferior and cheap quality material. It leaks when connected to the wall spigot. Base swivel is a problem, it swivel when I do not want it to swivel. I do not expect Sams Club to carry such sub standard products. Very disappointed.

Love the hose reel rotation option. The swivel is great for using it for multiple locations.. great when you role the hose up that the hose is evenly rotated on the inside reel..

I hate this hose reel!!! It falls over multiple times when using it and the swivel is not useful, just another pain. Hoping we can return it and get our money back. We need something sturdier for sure.

Leaky hose real