I had bought the larger model from HDepot and the connections are all plastic threads and easily damaged. I returned it. It was also $30 more. This model from Sam’s club is excellent and the brass fittings are perfect.

I like the design very much. Handles 100 foot hose easily and roles into the housing with difficulty. Internal storage for the nozzles, etc. is a useful option. Seems well built.

Overall a good value hose reel, the swivel is not that smooth , but is capable of helping direct where you need to bring your hose. For the price I would buy again. I rated 4 star because the swivel base tends to disconnect from the main body and the plastic ball bearing go everywhere when it happens occasionally.

Ive only had it a short time, but it seems solid, and winds the hose well. It did not arrive with the stakes needed to keep it in place. I really like the swivel base.

As you reel a hose, the front plastic assembly is very flexible, lacking a structural sturdiness. Also as you wind hose, it wants to reel over the hose connected to drum. The automatic guided hose reel bar is oversized and should have been approximately 1” shorter on hose connection side. The hold unit lack a sturdier design.

My hose is a high quality, expensive and multilayered. It does not wind on the reel without getting tangled and overlapped on the reel. It took me 30 minutes to remove the entangled hose. And yes I did thread the hose through the device that supposedly makes the hose wind neatly. It might work fine with a hose smaller in diameter and more flexible but I’m not willing to buy a smaller hose to find I’ve just wasted my money. I plan to return it. Very disappointed. Giving 3 stars as I don’t know how it might work on smaller hoses.

Too tight, not enough space for it to fit 100ft water pipe. Had to return

Great idea but hose gets stuck and is more of a pain then it’s worth

I returned this product. It was flimsy and I did not think it would hold together over time. It did not roll up the hose smoothly and was difficult to pull out the hose. I wanted to replace one I had had for many years that was a little difficult to roll up, but the hose came out smoothly. My old one was better.

Both ends of the hose to the faucet leak when pulling the hose out. Tightening the fittings (although plastic and expect to break) helps somewhat. The base to the swivel stand does not stay in place or properly swivel. Thought of returning it.