I had bought the larger model from HDepot and the connections are all plastic threads and easily damaged. I returned it. It was also $30 more. This model from Sam’s club is excellent and the brass fittings are perfect.

Convenient way to store my hose. Easy on, easy off. I love that it swivels at the bottom to face the direction you are unloading or reloading the hose from. Also love the automatic feed. Only had it a month, but everything is good so far.

Love the swivel part. Not very heavy so it can move while pulling hose out. Takes forever to roll 100 feet back in!!

My hose is a high quality, expensive and multilayered. It does not wind on the reel without getting tangled and overlapped on the reel. It took me 30 minutes to remove the entangled hose. And yes I did thread the hose through the device that supposedly makes the hose wind neatly. It might work fine with a hose smaller in diameter and more flexible but I’m not willing to buy a smaller hose to find I’ve just wasted my money. I plan to return it. Very disappointed. Giving 3 stars as I don’t know how it might work on smaller hoses.

As you reel a hose, the front plastic assembly is very flexible, lacking a structural sturdiness. Also as you wind hose, it wants to reel over the hose connected to drum. The automatic guided hose reel bar is oversized and should have been approximately 1” shorter on hose connection side. The hold unit lack a sturdier design.

Hose that connects to facet links no matter how tight it is. Hose to connector same issue. If container swivels to release more hose water sprays. Hard to move, hose hard to wind up after use. Poor quality 😢

The unit is very cheaply made. When I bought it I had an idea it might not last. So far it’s ok but that is probably due to the fact that we haven’t had to pull the hose out and reel it back in too many times.

I returned this product. It was flimsy and I did not think it would hold together over time. It did not roll up the hose smoothly and was difficult to pull out the hose. I wanted to replace one I had had for many years that was a little difficult to roll up, but the hose came out smoothly. My old one was better.

Cheaply constructed, very lightweight plastic!! Does not stay in place when pulling out the hose. Why a lazy Susan base, doesn’t make sense to me!!!!!!!

This too flimsy to last.