My hose is a high quality, expensive and multilayered. It does not wind on the reel without getting tangled and overlapped on the reel. It took me 30 minutes to remove the entangled hose. And yes I did thread the hose through the device that supposedly makes the hose wind neatly. It might work fine with a hose smaller in diameter and more flexible but I’m not willing to buy a smaller hose to find I’ve just wasted my money. I plan to return it. Very disappointed. Giving 3 stars as I don’t know how it might work on smaller hoses.

Overall a good value hose reel, the swivel is not that smooth , but is capable of helping direct where you need to bring your hose. For the price I would buy again. I rated 4 star because the swivel base tends to disconnect from the main body and the plastic ball bearing go everywhere when it happens occasionally.

I found it quite a bit cheaper at Walmart.

Great idea but hose gets stuck and is more of a pain then it’s worth

It's just ok. Not as sturdy as i would like it to be, but for the price it's good

Love everthing except the connection leaks

Too tight, not enough space for it to fit 100ft water pipe. Had to return

This item holds the water hose perfectly. The swivel function comes handy when watering multiple areas.

Works ok but not very appealing to the front of the house. Lightweight so you have to be careful when using it.

Ive only had it a short time, but it seems solid, and winds the hose well. It did not arrive with the stakes needed to keep it in place. I really like the swivel base.