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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Home for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Home
4.8 out of 5 stars
stars
93 ratings93 reviews
  1. 5 stars82% (76)
  2. 4 stars14% (13)
  3. 3 stars3% (3)
  4. 2 stars0% (0)
  5. 1 star1% (1)

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Showing 41-50 of 93 reviews
Sep 16, 2025
SayFam
5 out of 5 stars review

Cool features

[This review was collected as part of a promotion.] Had it for a week now and I absolutely love it. The only thing is the ice maker is kind of slow to making ice. Granted, I use a lot of ice. Just giving it some time and seeing if this is normal or I have to see what’s wrong with it. Pretty cool to have the features on it like the photos of your food, opening the door by touch, and the touch screen. I would’ve liked a bigger screen like the older model they have. Overall, very nice and absolutely love it.

Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
Nov 15, 2025
EMan
4 out of 5 stars review

Great Purchase

Right of the bat, service was great and delivery went really well! The fridge had some minor scuffs in the drawers but nothing bad and nothing in the exterior. I am amazed by how quiet this fridge is and how quickly it was cold after I hooked it up. The tech on it works wonderful and I have had no issues with the sync to my phone. I also bought 3 extra panels and the install went as easy as they say it does. I got an amazing deal for it too! The only reason I dont give it 5 stars are bc of minor cosmic issues and the ice maker is a little slow but not the end of the world.

Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
Oct 31, 2025
Bespley
3 out of 5 stars review

Sleek and elegant fridge with great features

[This review was collected as part of a promotion.] Beautiful fridge with some great features along with a handful of disappointing issues. It has plenty of room inside and nice glass shelves. The touchscreen is great for keeping track of items in the fridge, viewing photos, watching music videos on YouTube, or for many other helpful things. I love the beverage door for getting sodas, beer, etc. out of the fridge without having to open the actual fridge. The automatic refilling water pitcher is something I love with this fridge along with the fact that it makes regular and mini ice cubes at the same time so you can take your pick. The front of the fridge is made with high quality materials and the inside glass shelves are nice as well. The middle section of the fridge is the adjustable temperature drawer for various food or beverage items. I love that it can be opened on its own because my previous fridge had a sliding deli drawer but you had to open both fridge doors all the way to access it. This design is so much better and more practical. Having said that this fridge is beautiful with many great features it is not without problems. The design of the cover over the ice bins is not well done since about 50% of the time when you get ice the cover jams and then the freezer will not close. It causes it to abruptly stop while trying to close it and ice cubes fall onto the floor and you have to struggle with it to get it to close. The sliding shelf in the fridge that is designed to allow you to put additional tall items in the fridge has issues as well. It does not click back into place fully when extending it back out so that makes the shelf much less sturdy...possibly a defect with our fridge only. One of the 2 crisper bins looks to be missing an additional plastic strip that goes above the drawer lip so it can cause odors to fill the whole fridge with the smell of vegetables you have in the drawer...the other crisper drawer has the plastic strip so it does not have that problem...again defective only on our fridge or an issue for others as well?. Lastly, the outside of the fridge which is the black glass portion shows fingerprints like crazy which is pretty annoying. My husband is not a fan of the fridge...especially the issues with the ice bin getting stuck and the freezer not shutting easily as a result. He hates even getting ice out of it. If it weren't for the issues I stated above I would probably have given it 5 stars but with the issues I can only give it 3 stars. As for its longevity I can not rate that as we have only had it a couple months. It does run extremely quit, makes enough ice for our daily needs, has had no issues with keeping proper temperature so those are all pluses.

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Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
reply from SEA Care

Hi Bespley, We appreciate you sharing your detailed feedback about your refrigerator and the experience you've had with its features. It’s great to hear you’re enjoying the convenience of the touchscreen, beverage door, and dual ice makers, and we’d like to help address the concerns you mentioned so you can continue to make the most of your appliance. For the issue with the ice bin cover jamming and preventing the freezer from closing, please follow the guide below to check and clear any ice buildup in the bin area. You may click on the embedded link for additional support. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice For the sliding shelf that does not click back securely and the crisper drawer emitting odor, follow the steps in the guide below to ensure that all shelves and drawers are properly fitted and cleaned. You can click on the embedded link for more detailed instructions. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS10006824/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151212809) to help our team pull up your information. Thank you. ^Camille

Oct 27, 2025
Bcap
5 out of 5 stars review

Flexibility All Around

[This review was collected as part of a promotion.] This refrigerator is very flexible. Flexible in that you can change the look/panels to your liking and for free right now! Flexible in that you can convert the middle drawer to different temperatures. Flexible in that you can have different types of ice in the freezer and flexible in the storage with adjustable shelving and spacing. Very smart fridge!

Review from Samsung US
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Jul 18, 2026
Mhjj7990
5 out of 5 stars review

Great Features

Easy Accessibility, organized, 29 cubic feet, makes looking anything Very easy

Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
Jun 28, 2026
Erick ma
5 out of 5 stars review

Great design

I love the sign I love being able to see I'm having trouble with Quiet Just love it

Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
Jun 29, 2026
DB Samsung user
5 out of 5 stars review

Sleek design

Sleek look, great capacity. Love the family hub! Recommend this refrigerator.

Review from Samsung US
Helpful?1HNU03XH4BEW15463571078
Jul 19, 2026
2026 fridge
5 out of 5 stars review

Great look

Very sleek Ana nice looking ans works beautiful after 2 days

Review from Samsung US
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Jul 17, 2026
Boy Mom
5 out of 5 stars review

Amazing Features

So cool - the look and design! Most excited about ice makers

Review from Samsung US
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Aug 9, 2025
Cris
5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Absolutelyin love with this refrigerator so far. It has all the bells and whistles. The auto open doors is so neat.

Review from Samsung US
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