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Customer reviews for Backyard Discovery Malibu Cedar Swing Set for
Backyard Discovery Malibu Cedar Swing Set
4.3 out of 5 stars
stars275 ratings233 reviews
  1. 5 stars64% (176)
  2. 4 stars19% (52)
  3. 3 stars4% (12)
  4. 2 stars4% (10)
  5. 1 star9% (25)

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Showing 1-10 of 233 reviews
May 21, 2019
Phelps
5 out of 5 stars review

Verified Purchase

Very pleased with it !

Great product. Easy to put together . Takes about two and a half days with two people. Seems to be great quality and sturdy. Looks fantastic ! Only complaint- the packaging was a mess . You MUST take out all items , organize by piece , then take inventory or you will make yourself miserable. Hunting down pieces. This process takes 2 hours alone but is welllllll worth it!

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Thank you for your 5 star review!

Jan 1, 2020
Cheryl
5 out of 5 stars review

Verified Purchase

Well constructed

Took us several weekends to build. You have to be very careful placing the boards correctly. We had to remove a few pieces and reposition for that very reason, but the finished product is amazing and my 3 year old granddaughter loves it. Very pleased with this purchase.

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Thank you for your 5-star review.

Jun 7, 2018
Paisleys Mimi
5 out of 5 stars review

Verified Purchase

Excellent

This set was a great choice for our granddaughter. The instructions were very detailed and for the money I don’t think we could have found a better set anywhere. I give this a five star. I’m sure your children will be just as pleased as ours.

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Thank you for your 5-star review.

Jan 1, 2020
Tammy
5 out of 5 stars review

Verified Purchase

WONDERFUL!

It is just as promised. Very well made. LOTS of hours to put together with 4 to 5 people but worth it! One happy grandbaby!

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Thank you for your 5-star review.

Mar 17, 2021
MM
5 out of 5 stars review

Verified Purchase

Fun times for our toddlers

Absolutely loved the swing set. Our kids are 1-2 and it’s perfect. Added the baby bucket seats. The wood looks beautiful and the design is fun.

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Wow a 5-star review. Thank you!

May 24, 2020
Steve v
5 out of 5 stars review

Verified Purchase

Malibu

Really wasn’t a bad assembly. Hardest part was laying everything out and sorting the pieces. I suggest a 6’ folding table for all the hardware. Overall a great product.

Review from backyarddiscovery.com
Helpful?1M0VIXO25RB015448023899
Dec 28, 2016
Sanders
4 out of 5 stars review

Verified Purchase

Malibu Playset for young children

We purchased this swingset for our 5 and 2 year old children. Our children love the swingset they have played on it constantly. We had a handyman configure the playset and it took him a few days. I feel like he would moved faster if he had someone assisting him. You will need a large open area for this playset. My kiddos are on the smaller end of 5 and 2 and this playset fits them perfectly. This playset is not equipped to handle much older children. I'm 5'2 and I can hardly climb in the smaller playhouse. For the price we are satisfied with the playset!

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Hi Sanders, Thank you for the review! If you need anything or have any questions please contact customer service 800-856-4445 or email customerserv@backyarddiscovery.com Thank You, Backyard Discovery

Jul 20, 2021
Chelse
4 out of 5 stars review

Verified Purchase

Must read!

So I bought it when it first arrived I opened all 4 boxes counted all bolts and boards made sure they were all accounted for! That being said some of our boards were not labeled!! I highly recommend you follow the app instructions and not the paper book instructions!!! Lots of our boards were split and warped so we had to do our best and improvise! It did I fact take at least 20hrs to put together!! You will infact need other tools that’s not listed! So far our has held up through a few storms we have it anchored! We did have to make a couple modifications to the little club house windows and the upper club house latter access! Because we have a 2yr old and he definitely could have fallen through now he have taken safety measures to prevent that! The slide could be better I don’t prefer the way it went together and it didn’t even slide well until we put turtle wax on it! I do feel like the upper porch needs a middle support so we will be adding a middle support! Overall my kids love this play set I have a 2yr old and 11yr old!

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Hi Chelse-<br /> Thank you for taking the time to leave a review. We are continually working to improve the assembly process to make it easier for you, the customer. We are so glad you hear your kids are loving their new swing set. If you need any replacement parts please reach out to our Customer Advocate Team at 800-856-4445 and we can get replacement parts sent out to you under the warranty.

Jul 13, 2021
Chastity
4 out of 5 stars review

Verified Purchase

Our kids love it

Some of the bolts used really should have been longer, so we went out and bought our own for peace of mind. The ones provided barely caught the T-nuts, and some didn’t catch at all. That was an unfortunate extra expense, but we were happy with the wood quality and the overall finished product. The set took us 4 entire days to put together (2 capable adults, 1 with a background in carpentry) and we worked very efficiently. We also had to trim some of the floor boards to make them all fit. However, the instructions were clear and easy to follow.

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

Thank you for taking the time to review our product!

Jan 3, 2019
CArm
1 out of 5 stars review

Verified Purchase

Very Cheap Wood / Design

I bought this with the hopes that due to its price it was going to be a good product...Well lets just say not even close. The package came all destroyed and tore up but we needed it for a Christmas Gift so we got to town on opening it and putting it together.. Over 50% of all the wood had defects ( Cracks, Splits, Ect. ) Very very disappointed... I got this with the excitement that all of my kids could play on it, well...... only my 2 year old can play on it because when my 7 and 8 year old get on it it seams as if it may break...... Not worth the money spent!!!!!

Helpful?1M0VIXO25RB015448023899
reply from BYDSales

I am sorry to hear you had an unpleasant experience with Malibu Swing Set. We hope you that you are willing to give Backyard Discovery another chance in the future.