Overall not a bad product. The assembly is pretty time consuming but not bad. The directions could be written a little more clear.There are some parts in the directions that I had to repeat due to directions not clear. A couple of the boards came split but still usable.

We purchased this at the beginning of sept ‘18, and the delivery was very quick! We opted to not have the install and my husband was planning on putting it together. If you choose to do as we did, please make sure you have time or a partner, but preferably both! It took my husband about a week to put together, as it was an after work project. But it was nice that my husband could put the pieces together separately, so the kids were able to play on the parts already finished. Now that it is all complete, my kids LOVE it! I have 4 boys, ages 12, 8, 5, and almost a year. We did purchase an infant swing separately, and it works perfectly with the play set.

I am not happy. Wrong playground and no help from customerNOservice

Did a lot of research, wanted a reputable company in hopes they would take care of me. Our Kid loves it so main mission is accomplished. I gave 4 pieces because in several places the lag screws stripped out the holes even with being extremely careful. To remedy the issue I used GRK RSS (rugged structural screws) to sure up the joints that were stripped. The 4 star is also due to some other fitment issues and I have to mention how much of a PIA the slide was to put together, it took 3-4 people in the end. Some Tips: 1.) As has been said by many before me, spend some time organizing the pieces by alpha/numeric markings. If you don't want to bend down a bunch get several folding tables or a large area to spread it all out. 2.) While it's spread out, stain/protect all the wood. This is the easiest time to get all parts of the wood covered. I used a semi-transparent oil based stain and the color "new cedar" matched well. 3.) DO NOT OVER TIGHTEN THE FASTNERS. This wood splits VERY easily. Even being carful more than a couple pieces split. i was able to repair the ones split with some wood glue. 4.) Remember to periodically re-stain/protect the wood. After all you are spending a lot of money and doing this one thing will help extend the life of the structure. We're not completly done, we'll be adding some play mulch as added protection soon.

We purchased this set during a Black Friday sale and put it together ourselves in April when it got warmer. The first construction day, we hosted a drop-in party for family and friends to help put it together and it did take a little longer than the instructions approximated despite having very capable dads put in some hours. The second day we worked hard to finish the rest. We have an 18 month and 3 year old who enjoy it very much. The doors, openings, and ceiling are on the shorter side, so perfect for our kids, but older children would be a little cramped inside. The double swing is a nice feature and we switched out one of the regular swings for a baby swing with harness for more variety. The app was very helpful and I highly suggest organizing all the boards and hardware beforehand. Otherwise, you will be spending so much time searching for each piece instead of really building. The downside to the app was, it was not identical instructions to the paper/booklet of instructions provided with the set. One must be more updated, but when we found ourselves searching for a piece that we couldn’t find or did not have enough of, usually when we referenced the hard copy directions, it had something else in its place. Otherwise, a fair amount of work, but worth it in the end as the final product seems sturdy and fun for the kids.

I waffled on purchasing due to the assembly complexity & my un-level backyard. I’m glad I moved forward with purchasing, it has been a fun month with my daughter playing on it daily. I assembled by myself (no carpentry skills) & it took about 25 hrs, including the time to organize the inventory. Probably could have shaved 5 hrs off if I had someone handing me the screws/bolts needed for each install piece as this seemed to be the biggest pain. I had a 5” elevation change from one side over the full length of playset. I bought several different sized bricks to level out each structure baseboard. It’s fully level! Overall, it was worth it & glad to see my daughter enjoying it on the daily.

A gift from my kids grandparents. Been a crazy few months. Finally got to build this monstrosity. Directions were easy to follow. Kids couldn’t wait for the build to be finished. They played in the first little club house as soon as it was complete. They were so excited to use the stairs. They really get moving going down the slide. The love the swings and are oldest like to jump out of the swing when she’s done. The neighbor comes over and enjoys the set too. Glad to have our own park in our own backyard. Easy but time consuming build( well worth it ). Sturdy and fun.

My children (ages 3, 4, 6) love this playground set! The product is very sturdy. Although of course the assembly is time consuming, the instructions are incredibly clear and everything was labeled properly. One box broke open during shipping, and Backyard Discovery sent us the missing parts immediately. My husband and I put this set together in about 15 hours total. We are so far very pleased with the product and my kids are having a blast!

This is a giant play set. We liked the little kitchen and the 2nd story. As we have 5 kids (elements age and younger) that would be using this. Building it went way faster with the BILT app. We had a couple of missing pieces, which the were shipped once requested. If I could change a few things. I would add a bottom level house for smaller children. The kitchen window needs to not be next to that bench as I am worried about my kids under 3 falling out. And a switch the slide to a solid plastic one (my personal preference).

We purchased this swingset in March/April and planned to build it before the nice weather came. We ran into some issues in the four boxes that it was delivered and ended up having to sit outside with a tarp covering them for a few weeks. I was a little nervous it would affect some of the wood but it did not. Once my husband started building it, he worked on it a few hours every day and it took about two weeks to complete. He used the app BILT which was a lifesaver. He said it was very easy to follow along the instructions on that rather than the instruction paper it came with. once it was completed, my kids were so excited to see it and couldn’t believe how big it was. it looks absolutely beautiful in our backyard and is nice and large for the kids to grow into. We will be happy with this product for the next 10+ years. We have received so many compliments on how big and nice it is. We didn’t have any issues with wood being damaged or pieces missing at all like some other reviews mentioned. The delivery process was smooth and they kept me informed the whole time. Overall, very happy with the site and would buy another! FYI, I researched probably every swingset out there before choosing this one