I ordered three of these chairs and two of them are fine. However, the third chair is missing the power cord. I called customer service (Abbyson, who is the manufacturer), and they sent a form asking for pictures and a description of the problem, which I answered on the 9th of January. The form indicated that it would take 5 - 7 days to resolve. Today is day 20 and I still haven't received a reply. I called again and my call when to voice mail. I have two good chairs and one that is of no use until I get the power cord.

We were looking to get some recliners, we looked all around and found chairs that were very similar for twice the price. We opted for these so glad we did they are so comfortable, having the USB port in the arm rest is so helpful. A great chair for any room.

My husband loves this chair! It’s comfortable and has several nice extra features like the charging ports and the table. The upholstery was very slightly damaged at the back of the seat but so minor. We declined sending it back since, with 3 small kids, it will get plenty of abuse anyway. (They drive me nuts playing with the buttons.) This chair is a great value for the price and it looks pretty good. Many recliners are just so unattractive. I appreciate the more tailored look of this one.

Received my Abbyson recliner April 19th and it does not work. Been in contact with their contact and supplied all their request of pictures and explanation of the problem. They assured me they had all they need and their Tech People would contact me is 3 to 5 working days. Today is the 6th day with no contact. Because I’m in my 80’s I needed help with all the computer requests. What I was hoping to be a joyful experience is turning into a nightmare. Was considering a matching recliner if I was happy with this chair.

Fantastic find! I never thought I would find and/or be able to afford Theater Chairs for my tv room. But these were affordable, comfortable, recline all the way back - if you wanted to fall asleep in them, literally only took moments to put together. and they look fantastic in our new home theater room.

I purchased 2 Travis Recliners back on 9/17/22, they were delivered on 2 separate days, 2 days apart. The first came, I unpacked and assembled a couple things and it is perfect, comfortable, exactly as advertised. The second came, I unpacked same as the frost, I noticed both front feet were broken/sheared off. The information packet that came with the chair, asked not to contact the seller, I was to contact them directly with any issues. I called them immediately, spoke to a representative, she was very helpful, she sent me an email asking for pictures of chair parts, packaging, label’s ect. I responded to that email immediately, a month went by with no contact, no further update what so ever, finally today November 5th, I received 2 replacement feet, the 2 new feet were a lot more structural then the ones that came on the chair. Besides my chair not being able to be used and sitting in a corner all disassembled for over a month I did receive my 2 new feet. Maybe if they would have just kept me updated, the feet could have been out of stock, no readily available, shipping from another country. Any update would have been nice.

OMGOODNESS these chairs are super comfy and priced very well!! We would highly recommend to everyone!! We ordered 2 in the “Red” which we would classify as a brick red or burgundy color. Works so well in our space. Bonus the chairs are electric, push buttons to lift and lower, extra plugs in the armrest for your phone/tablet + 1 on the inner side of the chair. The chairs are very sturdy, well put together and the color is very -very nice! Want a great chair, with a great price, with quick delivery that is packet very well, quick set up for many days of comfort..? Sam’s Club has what you need

We ordered 2 of these recliners and they are very nice. We have ad several compliments from people on the gray color. These are HEAVY when delivered. We literally rolled the boxes into the house and family room, then tore open the boxes and set them up. Set up was simple with the back of the chair sliding down into slots on the chair base. Easy.

We like the chairs, but they arrived without the power cord that goes from the receptacle on the chair to a 115volt house outlet. I contacted the Abbyson company and they said that they wanted photos of where parts were stored in the chair. I emailed them back and gave them the manufactures info on the bottom of the chair. I haven't received a reply. I also told them that I couldn't overlook the same cord on BOTH chairs.

We ordered a recliner from one of the more expensive stores, but it will not come for 6-9 months. So, knowing that my husband’s back really needed some relief, I purchased this recliner on sale. What a surprise!! It is well made, and very comfortable to sit in. As he says, it is a little “clunky” looking, but who cares? Cup holders, storage in the armrests and a small rotate able table, who could ask for more? It was meant to be given away once we receive the ordered recliner, but that’s not happening, we are keeping it.