Overall, I like the chair. Power recline works well and USB port is handy for charging mh devices. Chair arms and headrest areas are not padded enough for sustained sitting or sleeping. If you want to sit for a prolonged period of time or sleep in your recliner, this. chair is not for you.

We ordered this online and it had great reviews. I will admit it was easy to put together and very attractive/comfy. However, we quickly discovered the 2 USB ports and power outlet in the arm of the chair do not work. I reached out to Sam’s first who offered us a 10% discount but what I really want is a working chair. I’ve been trying to reach the manufacturer for 2 weeks now with no luck. I received a response email within a day that asked for more info and have not heard back since, despite emailing and leaving voicemails. I appreciate the offer from Sam’s club but I really just want what I paid for. I guess our only option now is to load this thing up and take it back to our local store. Pretty much bummed as this was supposed to be a Father’s Day gift.

I ordered three of these chairs and two of them are fine. However, the third chair is missing the power cord. I called customer service (Abbyson, who is the manufacturer), and they sent a form asking for pictures and a description of the problem, which I answered on the 9th of January. The form indicated that it would take 5 - 7 days to resolve. Today is day 20 and I still haven't received a reply. I called again and my call when to voice mail. I have two good chairs and one that is of no use until I get the power cord.

We ordered 2 of these recliners and they are very nice. We have ad several compliments from people on the gray color. These are HEAVY when delivered. We literally rolled the boxes into the house and family room, then tore open the boxes and set them up. Set up was simple with the back of the chair sliding down into slots on the chair base. Easy.

we got three individual recliners. They were delivered in a big box. Packaging was good. Easy installation. For the price, the recliners looks very good and the recline function is smooth. Only thing i recommend is to add LED lighting around the cup holder.... which will make it look even more better.

We ordered a recliner from one of the more expensive stores, but it will not come for 6-9 months. So, knowing that my husband’s back really needed some relief, I purchased this recliner on sale. What a surprise!! It is well made, and very comfortable to sit in. As he says, it is a little “clunky” looking, but who cares? Cup holders, storage in the armrests and a small rotate able table, who could ask for more? It was meant to be given away once we receive the ordered recliner, but that’s not happening, we are keeping it.

While a sturdy chair, this has design flaws. Back of chair leans back too far when in the upright position. Need a pillow for your head. Seat is higher than standard chair-my feet barely touch the ground and I’m not short. Arm cubbies are very awkward to get in and out of.

A few years ago I got so frustrated with a LaZboy that I gave it to my handyman. I am delighted with this new chair. In fact, after just a week, I ordered another one, and donating two less comfortable chairs to the Salvation Army. There are a number of features that make it a superior chair: moveable tray, cup holders (2), and excellent recline (enough for a good night's sleep).

Chair did not work - needs repair and disappointed This was a surprise gift for hubby. We have waited since January to get it. I unboxed it, put it together and plugged it in. Nothing! No recline since it works by electricity. We called Abyson the manufacturer. They were extremely nice. BUT then had to make appointment with All Furniture Repair and the date is way out 4 weeks and we are getting frustrated at the least having to wait until they come to repair it.

We were looking to get some recliners, we looked all around and found chairs that were very similar for twice the price. We opted for these so glad we did they are so comfortable, having the USB port in the arm rest is so helpful. A great chair for any room.