Hello - There are 2 cords at the back of the recliner that need to be connected. If you lift the back cover you will see them. If you need assistance locating them or if the outlets still do not work please contact us at samsclub@abbysonliving.com

Hi Sensitive 3, We're delighted to hear that you find the Travis Power Theater Recliner with Table to be a great value! It's wonderful to know that after a year, you are still pleased with your purchase. We aim to provide quality and comfort that stands the test of time, and it sounds like we've achieved that with your recliner. Thank you for sharing your positive feedback, and we hope you continue to enjoy relaxing and unwinding in your recliner. Thank you for choosing Abbyson! - The Abbyson Team