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Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for
LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer
4.6 out of 5 stars
stars
793 ratings793 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (104)
  3. 3 stars3% (25)
  4. 2 stars2% (15)
  5. 1 star5% (36)

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Showing 701-710 of 793 reviews
Dec 19, 2021
Catamaran Court
5 out of 5 stars review

What a modern piece of machinery

[This review was collected as part of a promotion.] We purchased this unit to replace a dryer that went bad. We love the modern sleek look, the easy and accessible buttons. Little did we know we would be getting a washer/dryer combo. We could not be happier with the install. Great innovation by LG

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jun 5, 2021
Bubba63
5 out of 5 stars review

Convenience

[This review was collected as part of a promotion.] I bought this 3 weeks ago to replace conventional washer and (old)dryer and am so glad I did. Easy to use and I believe I will be saving $ on electric bill, old dryer needed 2 cycles to dry anything and controls are easy to use.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jun 20, 2024
Amber0525
4 out of 5 stars review

Quiet!

So quiet! It does a great job washing and drying. It’s very sensitive with the vent error. We’ve had it professionally installed, and had out ducts professionally cleaned, clean the filter with each wash but had consistently gotten a vent or from the very first load we’ve dried.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Sep 15, 2024
Reb15
3 out of 5 stars review

Stop the vibration!

I was so excited to get my new LG Wash Tower installed and begin using. What a disappointment! It’s absolutely the loudest washer I’ve ever used. Additionally, the spin cycle vibrates so bad that the unit moves from the wall and disconnects the dryer exhaust and jars the dryer door open. Is there anything we can do to stabilize the unit during the spin cycle? The unit fits perfectly in the space with a few inches on either side and sits on a tile floor.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hey there! Nothing beats the tranquility of laundry time with your LG WashTower, especially when that charming aroma fills the room. We'd want nothing more for you to be able to experience this. We have this helpful guide here: http://spr.ly/6420oGvY0, which will provide troubleshooting steps to help with the vibration. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'd be happy to help! ^Joslyn

Jul 27, 2024
TiniRita
5 out of 5 stars review

Loving my LG Washtower!!

After a recent visit to my local home improvement center, I knew I wanted stackable/front loading machines for my small walk-in laundry room in an effort to maximize floor space to allow for additional storage options. Being vertically challenged, I found it difficult to reach the controls for the top unit without a step stool and was very excited to find the Washtower solved my space and accessibility concerns without sacrificing capacity. Cycle customization and monitoring for both washer and dryer is easy with the use of the LG ThinQ app. Can’t recommended this product enough!

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jun 18, 2022
emb0622
4 out of 5 stars review

Full size and efficient

[This review was collected as part of a promotion.] Full size washer and dryer stacked to save space. I found other stackables to be smaller - this is full size which is awesome! It also gets clothes super clean. Stains that had been set in for months came out the first time I washed them in this. Our water bill also decreased and we've been watering flowers more in the summer heat, so I can only assume this is a big part of it! So far, I'm thrilled! The only things that drives me crazy is having to wipe the rubber around the washer drawer to remove excess moisture and that I can't figure out how to download the waterproof cycle to wash mattress pads and bath mats with rubber backing - the app leaves A LOT to be desired.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jun 3, 2024
Wyliebro
2 out of 5 stars review

Design flaw - soap in control panel

I had to get the computer panel replaced due to soap getting into the panel. I believe this is a design flaw since we pull the drawer our to put soap in it, then close the drawer. How does soap get into the control panel? I had to pay to replace it, the tech will have to come out for a third time because he couldn't get the right part. Pretty frustrated since this is a 2 year old machine.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG

Thank you for sharing your experience and feedback regarding the issue with the computer panel on your LG WKE100HVA. Your feedback has raised a valid concern about the design of the soap dispenser and its proximity to the control panel. We take such issues seriously, as they can impact our products' overall user experience and longevity. If there's anything we can do to rectify this for you, please send us a private message on our social media team at @LGUSSupport. -Ken

Jun 15, 2024
KerriTC
4 out of 5 stars review

Not for New Homes

Product is good but not compatible with new builds. The new electric breakers and GFCI outlets prevent the machine from operating correctly when it uses hot water. It flips the breaker every time. This leaves the homeowner having to replace a safe GFCI outlet with a non-GFCI outlet or illegally modify the breaker box to operate the washer. I really like the u it but it has been an expensive issue to track down and resolve.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jul 3, 2021
Silverfox46
4 out of 5 stars review

Great, especially when your space is limited

[This review was collected as part of a promotion.] I needed to replace my 14 year old stackable washer and dryer. I have a limited space in my small house. I went looking for a new stackable set and was very surprised I couldn’t reach the controls on the dryer. I am about 5’2” tall and these new stackable washers and dryers were too tall, to my surprise. I had seen a commercial on TV for the LG Washtower. I knew the controls for both washer and dryer were in the middle, at just the right height. I am still learning all the features, but really love my new Washtower.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Sep 8, 2024
RebTower
3 out of 5 stars review

Okay but needs some software upgrades

[This review was collected as part of a promotion.] I love it and hate it. The combined tower is a nice space saver in an apartment, previous units barely fit when stacked. Washes clothes as expected, rinses better than my previous washer, app is okay but my partner hates it…because a lot of the presets require the app (some delicate or handwash option), but you are still required to interact on the actual washer and dryer (so clothes in washer, pull out phone, select downloaded on washer, start on washer). I believe you can enable starting the washer/dryer on the app but then you completely disable the ability to start on the washer, it’s crazy they can’t give you the option. The 2 biggest issues are the rinse and spin, and the inability to just add more time to the dryer. If you need to rinse and spin, you have to use the app, and you can’t select the temperature. It won’t do cold rinses, only medium/cool and there are no guides or documentation discussing water temperature for the unit. Cold is required for a lot of clothes. Also, never had a dryer where you can’t add more or less time, not a big deal but there are just so many basics missing, and the app falls short on providing them properly. A lot of this can be fixed in

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hello there! Thank you for your honest review of the ThinQ experience with your LG WashTower. We're always looking for ways to improve ThinQ's versatility and customization to help our cherished customers choose the experience that best suits their needs. We'll be sure to pass this info along to the team! When it comes to adding more time to your dry cycle, selecting More or Very under Dry Level will increase the cycle time. Alternatively, the Time Dry option can be adjusted from 20 to 60 minutes. The additional option of More Time/Less Time increases or decreases drying time in 5-minute increments when using the Time Dry function or Wrinkle Care, which will tumble the load periodically for up to 3 hours after the selected cycle. The beauty of ThinQ is that this can be done straight from your phone! No need to stop what you're doing to tend to laundry chores. You can either start another dry cycle or add more time using the More Time/Less Time function. As for the water temperature of rinses, all rinses use unheated cold water. The actual cold rinse temperature depends on the temperature of the cold water at the faucet. If you still need help or have questions about your LG WashTower, get in touch with us on social media @LGUSSupport with your model number. We'll be happy to help! *Joseph