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Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for
LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer
4.5 out of 5 stars
stars
802 ratings802 reviews
  1. 5 stars77% (615)
  2. 4 stars13% (105)
  3. 3 stars3% (25)
  4. 2 stars2% (17)
  5. 1 star5% (40)
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Showing 701-710 of 802 reviews
Jun 18, 2022
Reviewer name: emb0622
4 out of 5 stars
4 out of 5 stars review

Full size and efficient

[This review was collected as part of a promotion.] Full size washer and dryer stacked to save space. I found other stackables to be smaller - this is full size which is awesome! It also gets clothes super clean. Stains that had been set in for months came out the first time I washed them in this. Our water bill also decreased and we've been watering flowers more in the summer heat, so I can only assume this is a big part of it! So far, I'm thrilled! The only things that drives me crazy is having to wipe the rubber around the washer drawer to remove excess moisture and that I can't figure out how to download the waterproof cycle to wash mattress pads and bath mats with rubber backing - the app leaves A LOT to be desired.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
May 4, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

All around awesome!

We recently purchased this combo set at the brick. Its so quiet, its got all cycles. Its huge inside but decently thin overall. It can wash queen duvets which is fantastic as no more laundry mat and it was affordable. We must admit we haven't used the controls from our phones yet but its def a plus. Great overall performance a recommended must buy!

Review from lg.com/ca
Helpful?4IMYNUSKMZGU15407117243
Sep 15, 2024
Reviewer name: Reb15
3 out of 5 stars
3 out of 5 stars review

Stop the vibration!

I was so excited to get my new LG Wash Tower installed and begin using. What a disappointment! It’s absolutely the loudest washer I’ve ever used. Additionally, the spin cycle vibrates so bad that the unit moves from the wall and disconnects the dryer exhaust and jars the dryer door open. Is there anything we can do to stabilize the unit during the spin cycle? The unit fits perfectly in the space with a few inches on either side and sits on a tile floor.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
reply from LG Digital Care Team

Hey there! Nothing beats the tranquility of laundry time with your LG WashTower, especially when that charming aroma fills the room. We'd want nothing more for you to be able to experience this. We have this helpful guide here: http://spr.ly/6420oGvY0, which will provide troubleshooting steps to help with the vibration. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'd be happy to help! ^Joslyn

Aug 18, 2022
Reviewer name: New Install
4 out of 5 stars
4 out of 5 stars review

So Far So Good

We chose this unit specifically to fit a space where a linen cabinet used to be. We wanted a stackable unit, and was particularly attracted to this unit because of it's compact size, and controls located in the center of the unit. After installation we ran a few loads and in the washer's spin cycle the unit vibrated horribly and nearly danced out of it's space. Turns out the installer only removed 2 of the 4 shipping bolts that hold the washer drum in place during shipping. After removing the remaining 2, the unit is very steady during the spin cycle. Make sure the installation instructions are followed for removing the shipping bolts.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
Oct 6, 2023
Reviewer name: Adgh
3 out of 5 stars
3 out of 5 stars review

Can’t choose your own temperature setting on dryer

[This review was collected as part of a promotion.] The washer and dryer work fine. The problem is that on the dryer, all of the temperature and other settings are preset and can’t be changed. 99% of the time I dry my clothes on low temperature. There is no setting for low temperature drying other than timed dry without downloading from the app. The app looses connection to my wifi on a regular basis. Nothing else in my house looses internet connection. On laundry day, it is common for me to have to delete the appliance from the app and reload it. Further, this is a vacation home and our adult children vacation here too. So that means they have to download the app if they want to choose their own settings. I find it very frustrating that I can’t just change the settings to my preference. The suggested dryer setting for all of my clothes is low so it blows my mind that low temperature drying is not a regular setting. Every single time I do laundry, I lament out load- I hate this machine!

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of expectations. Furthermore, we want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us directly in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today. ~Tanisha

Jun 15, 2024
Reviewer name: LG Washtower 1
5 out of 5 stars
5 out of 5 stars review

Even better then I hoped for

[This review was collected as part of a promotion.] I spent quite a bit of time researching the different makes and models of washer/dryer combos for my apartment. The washtower hit all the boxes of what I wanted. It is even quieter then I had hoped for. I am very impressed and happy with my purchase.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
Aug 28, 2021
Reviewer name: Jasmina
5 out of 5 stars
5 out of 5 stars review

Laundry is enjoyable!

I recently bought this laundry tower to replace and old clunky laundry that I unherited when I moved into a condo. This unit fit perfectly into the closet and cleans perfectly and quickly. The app feature is great so you know when your cycle is coming to an end...just need to figure out how to lower the volume on the chime when the wash/dry cycle ends.

Review from lg.com/ca
Helpful?4IMYNUSKMZGU15407117243
Jan 31, 2022
Reviewer name: brkg
5 out of 5 stars
5 out of 5 stars review

All-In-One, so many features.

[This review was collected as part of a promotion.] We have been using the washer/dryer tower for about 2 months now. I love that it's energy efficient and quite! I really enjoy having the app. on my phone to alert me when cycles are finished or when it's time to clean the wash tub. It has taken the guess work out of laundry. The touch screen does take a little bit to get used to, I did read the manual but I find that I will still go back to it to figure out how to use different options. Otherwise, there are the main functions on the touch screen, I find it very convenient.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
Jul 27, 2024
Reviewer name: TiniRita
5 out of 5 stars
5 out of 5 stars review

Loving my LG Washtower!!

After a recent visit to my local home improvement center, I knew I wanted stackable/front loading machines for my small walk-in laundry room in an effort to maximize floor space to allow for additional storage options. Being vertically challenged, I found it difficult to reach the controls for the top unit without a step stool and was very excited to find the Washtower solved my space and accessibility concerns without sacrificing capacity. Cycle customization and monitoring for both washer and dryer is easy with the use of the LG ThinQ app. Can’t recommended this product enough!

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243
reply from LG

Hi, TiniRita. Thank you for sharing such a wonderful review of the LG Wash Tower. We understand the importance of having an accessible, space-saving design, and we are dedicated to providing smart laundry solutions that keep you from having to do gymnastics on a step stool just to wash your socks. We are thrilled to hear that the central controls and ThinQ app made our WashTower the absolute hero of your laundry room! If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy

May 30, 2021
Reviewer name: Teddevans
5 out of 5 stars
5 out of 5 stars review

Exactly as described

[This review was collected as part of a promotion.] Only a few weeks old but very happy to have this laundry center. It’s going to make our small laundry room much more functional than with side by side units and we love the melodies played to alert when cycles are completed.

Review from lg.com
Helpful?4IMYNUSKMZGU15407117243