[This review was collected as part of a promotion.] I bought this 3 weeks ago to replace conventional washer and (old)dryer and am so glad I did. Easy to use and I believe I will be saving $ on electric bill, old dryer needed 2 cycles to dry anything and controls are easy to use.

PRO: Looks good CONS: I have never had a washer that stinks like this one. Even my clothes don't smell or feel as clean and they are not as soft. I have to leave the door open on the washer so it doesn't smell all mildewy. I don't like having a washer that suggests I have to clean it after each load. That's just crazy and it doesn't help it smell any better. As for the dryer my only complaint is that lint, dirt, sand Etc builds up on the lower portion of the seal on the door. Therefore extra mess.

Overall I like this product, however after I installed the system I found that the doors are NOT reversible. The hinge is on the left so it causes problems in tight spaces. I never thought to ask since every washer/dryer I’ve ever bought has had reversible doors. Beware if this is important to you.

[This review was collected as part of a promotion.] It’s been 16 months and I am surprised how awesome this machine is. Water efficiency is amazing, my water bill actually went down. I was skeptical of how clean my clothes got with so little water in the tub, but they come out fresh and clean. With many downloadable wash cycles to choose from this baby is awesome. Easy to use an easy on the eyes when I get my utility bills. I don’t give it a 5 star rating cause it can’t unload, fold and iron my clothes. Lol

[This review was collected as part of a promotion.] I had a brand new LQ Washtower WKE100HVA installed recently and finally had the opportunity to use it. I had connected it to the app, and such, and everything looked good, but just recently ran the first load. The myriad of settings was interesting but a bit daunting, but I got it going anyway.  I put the clothes in the dryer and fired it up, and the UNIT was running fine.  I wanted to make some changes to the settings, but once its going, that's  not really an option...ok, no problem.   I fired up the app to see how things were going, and the app said the dryer was off...???  I'm standing there looking at it running. I started a chat with a rep, and he said that's a problem (no kidding), and I needed to delete the app, redownload it and reload the  wash tower into the app.  Kind of a Microsoft style forklift upgrade, but ok.   Waited until the dryer was finished, and then did that.  Less than fun, but it worked...ok, good to go....I thought. I was messing with settings on the app, and I had the washer door open to air out and dry as it was still wet inside,  and the app attempted to start the washer (my fault) and then errored.  It said 'door open'...which was correct.  So I closed  the door, and the error code on the machine went away. The next day I opened the app, and it had an error on the screen...said washer door was open.  It wasn't.  The error message was no longer displayed on the unit, but the app refused to clear.  I tried for a few minutes, but nope.  The unit was fine, but the app was stuck with the error. I deleted the washtower from the app and re-added it.  Same error. This was getting annoying. Again, I've only used the system ONE TIME. Since nothing would clear the error, I reached around behind it and pulled the 220v plug. Much like Microsoft, a hard reset cleared the error.  Really, LG?  So now, both washer and dryer show up in the app. Both units physically seem ok, but brand new equipment shouldn't have these errors. On the use side...the washer had quite a bit of water still inside, so it would be nice if it had a method to clear the water better, but leaving the door open for awhile isn't much different than what I've done with other manufacturer's units.  There was wet lint caught on the outside of the boot next to the door that needed cleaned, and the dryer lint screen has two tiny windows in the corners that aren't so easy to clear the lint from.   This is kind of a poor design, I think.  A single screened window would be simpler to clean, maybe not as stylish, but more functional.  We'll see how things go as I used the unit more, but these right out the gate issues give me a bit of concern. The full range of features LOOK cool, but I'll need to see how it performs to know more.   For now, it's 4 stars for look, feel and features, and one star off for kludgy functional issues on first use.

[This review was collected as part of a promotion.] I have been using this for a month now. Excellent easy to understand and use features. It is located in the garage so the cycle complete notification feature is very nice. The only problem was installation and initial operation. An error code was displayed upon delivery which was missed. It was discovered to be an exhaust airflow blockage. The outside flappers were clogged which was fixed but the error code does not go away for several cycles. Initially I contacted support which scheduled an installation revisit but it was cancelled when I resolved the problem. Yes, I had to read the manual, but it would have been nice if the technicians at LG new about the error codes and delay in clearing. Would have saved time on both ends.

It looks pretty and had a good capacity. You can’t you all features like hot water on the fast cycle. You have to download some cycles. More trouble than it’s worth. You can turn on the washer drum light only if the washer stops. Not to watch the wash. The steam in the dryer is only for after the dry cycle has ended and the wrinkle care is turned on. Also on the site it promotes rinse laundry credits. Check to see if it’s available in your state before you assume it is like I did.

So far, SO good! We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but it's really quiet and has such quick cycles, I feel like I'm caught up on laundry for the first time ever with my 3 kids!

[This review was collected as part of a promotion.] So the washer and dryer are the same size as a full size washer and dryer. The amount of water in the washtub was an issue for me, i had a front loader before that did not wash the clothes well. I am so happy with the washing process in this washer. I turn the light on inside of the drum and i can see the water and soap actually washing my clothes. The dryer sets itself from the settings off of the washer and it works very well. Great purchase for us.

[This review was collected as part of a promotion.] We purchased this unit to replace a dryer that went bad. We love the modern sleek look, the easy and accessible buttons. Little did we know we would be getting a washer/dryer combo. We could not be happier with the install. Great innovation by LG