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Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for
LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer
4.6 out of 5 stars
stars
793 ratings793 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (104)
  3. 3 stars3% (25)
  4. 2 stars2% (15)
  5. 1 star5% (36)

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Showing 681-690 of 793 reviews
Sep 22, 2024
Norrich
5 out of 5 stars review

Love how well it operates!

[This review was collected as part of a promotion.] We bought a different brand after we bought the house in2013. The tub would only hold a small amount of water, so when I was doing a larger load I would have to put a couple of buckets of water in the tub. The machine was very noisy. Our son has this same LG Washtower and it works great at his business. We are loving it doing the laundry. It is a very quite machine and very efficient.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG

Hi, Norrich! We appreciate you sharing the great feedback! It’s wonderful to hear your LG WashTower has been such a refreshing upgrade after your previous setup. Knowing it runs quietly, handles larger loads with ease, and performs just as impressively as the one your son uses makes your experience even better. Sounds like laundry day just got a whole lot smoother! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 8, 2024
VRoss716
3 out of 5 stars review

Short Drain Hose!

I have one installed in my “washer closet”. The water drain hose on it is about 60” long, it does not wrap all the way around the back as shown in photo - it’s at least 12” short! The photo on the website shows a hose that when shipping wraps all the way around the back of the washer: have measured one in a store to be about 100”! I can’t speak to the operation of the machine as I can’t use it! The seller will be taking it back. Such a waste of everybody’s time and efforts.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG

Hi, there. Thank you for sharing your feedback on your LG Wash Tower (WKE100HWA) model. We understand how important it is to have reliable appliances that function properly. We aim to provide top-notch products exceeding our customers' needs and expectations. Your feedback is important to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Jul 19, 2022
BummedinCO
3 out of 5 stars review

This should be a 5 star

This washer-dryer combo is great. It is quiet and easy to use and is very convenient, so why the 3 star? It does not come with all of the features that it has on it's console. For example, I want air dry. Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature. Easy enough right? Wrong. The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from Social Media

We hate to hear this and will be happy to pass this along to our product developers.^Sandy

Apr 30, 2022
Gvoe
1 out of 5 stars review

1 day to use the dryer, horrible noise. Called the service department, came to look at it. Said a needed a new part (bearing) it would need to be ordered. Yesterday it was replaced, did my first load and the same issue again. Then a did a second load of laundry ,at the end of the cycle there was so much suds i had to removed and the laundry was not wrong properly. I always use less detergent (Persia)than recommended. So that should not have been the issue. I have had front endloaders since the early 80’s. Very disappointed. Called the dealer , have not heard

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jul 16, 2021
ROPI
5 out of 5 stars review

Compact size, big performance

[This review was collected as part of a promotion.] I did a lot of research to replace a 15 year old combo unit that came with the condo. This one seemed to git the bill, and after it was installed in our kitchen closet, it started whirring. Washed and dryer control panel are easy to use, within reach (a big plus) and pretty intuitive. Washer is really quiet: sounds like a light tropical rain for a few minutes, then it does its thing, definitely low decibel. Small loads and large loads alike, clothes are washed thoroughly and come out out almost dry from the fast spin. Dryer is also very quiet and after playing a little bit with the options, it's easy to find the right drying level. We wanted a stacked unit, decent drum size fitting in a small space, with controls accessible (don't have to overextend or climb on a stool with this one), quiet, and that does what it's supposed to for without fuss: A+ in all categories. Very pleased with this purchase so far--it's been three weeks and a dozen of loads

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
May 10, 2021
Lg Tower
5 out of 5 stars review

Great washer and dryer combo

[This review was collected as part of a promotion.] So the washer and dryer are the same size as a full size washer and dryer. The amount of water in the washtub was an issue for me, i had a front loader before that did not wash the clothes well. I am so happy with the washing process in this washer. I turn the light on inside of the drum and i can see the water and soap actually washing my clothes. The dryer sets itself from the settings off of the washer and it works very well. Great purchase for us.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Sep 8, 2024
RebTower
3 out of 5 stars review

Okay but needs some software upgrades

[This review was collected as part of a promotion.] I love it and hate it. The combined tower is a nice space saver in an apartment, previous units barely fit when stacked. Washes clothes as expected, rinses better than my previous washer, app is okay but my partner hates it…because a lot of the presets require the app (some delicate or handwash option), but you are still required to interact on the actual washer and dryer (so clothes in washer, pull out phone, select downloaded on washer, start on washer). I believe you can enable starting the washer/dryer on the app but then you completely disable the ability to start on the washer, it’s crazy they can’t give you the option. The 2 biggest issues are the rinse and spin, and the inability to just add more time to the dryer. If you need to rinse and spin, you have to use the app, and you can’t select the temperature. It won’t do cold rinses, only medium/cool and there are no guides or documentation discussing water temperature for the unit. Cold is required for a lot of clothes. Also, never had a dryer where you can’t add more or less time, not a big deal but there are just so many basics missing, and the app falls short on providing them properly. A lot of this can be fixed in

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hello there! Thank you for your honest review of the ThinQ experience with your LG WashTower. We're always looking for ways to improve ThinQ's versatility and customization to help our cherished customers choose the experience that best suits their needs. We'll be sure to pass this info along to the team! When it comes to adding more time to your dry cycle, selecting More or Very under Dry Level will increase the cycle time. Alternatively, the Time Dry option can be adjusted from 20 to 60 minutes. The additional option of More Time/Less Time increases or decreases drying time in 5-minute increments when using the Time Dry function or Wrinkle Care, which will tumble the load periodically for up to 3 hours after the selected cycle. The beauty of ThinQ is that this can be done straight from your phone! No need to stop what you're doing to tend to laundry chores. You can either start another dry cycle or add more time using the More Time/Less Time function. As for the water temperature of rinses, all rinses use unheated cold water. The actual cold rinse temperature depends on the temperature of the cold water at the faucet. If you still need help or have questions about your LG WashTower, get in touch with us on social media @LGUSSupport with your model number. We'll be happy to help! *Joseph

Sep 26, 2023
temfrog
5 out of 5 stars review

Quiet and effective

I bought this washer and dryer tower in May and it has worked great. Quiet compared to most washer / dryers and has cleaned my clothes well. Settings appear to function well and the drums are clean and fresh. One negative I have found is that laundry fill pull out you can't easily pour into the back compartments. Overall a good machine, the next test is longevity.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Aug 30, 2024
R8rks
2 out of 5 stars review

Think twice

PRO: Looks good CONS: I have never had a washer that stinks like this one. Even my clothes don't smell or feel as clean and they are not as soft. I have to leave the door open on the washer so it doesn't smell all mildewy. I don't like having a washer that suggests I have to clean it after each load. That's just crazy and it doesn't help it smell any better. As for the dryer my only complaint is that lint, dirt, sand Etc builds up on the lower portion of the seal on the door. Therefore extra mess.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's going on with your LG wash tower. We want to ensure that you have an easy, odor-free, and lint-free laundry experience. For the smell coming from your dryer, we have a link (https://shorturl.at/0lSHl) to help you remove the odor from your washer. If you still need assistance, we would be more than happy to look into this further with you. All you need to do is send us a private message on social media at @LGUSSupport with your model number and contact details. Our teams are ready to go! *Josh

Jul 15, 2025
RandyB54
2 out of 5 stars review

Disappointed

I do like both the washer and dryer units. They work well. My complete disappointment, however, is the dryer does not have a cool down feature in the last few minutes of the cycle, nor does it have an air only feature. I am absolutely dumbfounded. I have owned at least 5-6 washer dryer sets in my lifetime. This is a first. The designers of this product obviously have never done laundry.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Team

Hi Randy. Ensuring your LG WashTower has your preferred cycles is great for laundry day! Your WashTower can download dry cycles through the ThinQ app so you can modify each cycle as you wish. Check out the dry cycles here: https://spr.ly/64274CrKJ. For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David