Hello, Ava. We appreciate you sharing your experience and review regarding your LG WashTower, model WKE100HVA. We always aim to provide exceptional cleaning power, fast drying performance, and maximum efficiency for your home laundry routines, and we want to ensure your cycles complete quickly and effectively. To help reduce your operating times, we recommend verifying that the rear ventilation ducting is completely free of lint restrictions or kinks, ensuring that fabric loads are separated into similar weights to balance the drum properly, and selecting the proper cycle options matched precisely to your specific garment types. For a comprehensive, step-by-step walkthrough on optimizing your wash and dry cycle durations, please visit our official troubleshooting resource here: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there! Thanks for sharing your note. Great hearing your WashTower is running well and keeping things quiet at home. We appreciate your mention about cycle timing and the weight‑sensing adjustments, and we’ll pass that along to our product team. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich

Hi. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate you taking the time to outline what has been happening with your unit, especially the slow app performance, the drying cycles leaving clothes wet, and the challenges you’ve had with the spin cycle taking a long time to balance a load. Your feedback about how the unit came with your home and how that has shaped your overall impression is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this app‑performance, drying‑cycle, and spin‑balancing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 & https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 ^James

Hello, Vicki! Thank you sharing your thoughts on the WKE100HWA — always good hearing it’s handling the wash and dry side of things well. We’ll make sure your note about the occasional noise gets passed along to our product team. You can refer to this helpful link for guidance: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Hello, Bath. We appreciate you sharing your experience regarding your LG WKE100HVA Washtower, and we recognize the importance of getting your washing machine working seamlessly. We want to help ensure your appliance runs smoothly, so we recommend verifying that the power cord is securely plugged into a functioning outlet and that the circuit breaker has not tripped, as a steady power supply is essential for operation. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hey there Efrain! Glad to hear everything’s been smooth sailing with your WashTower so far. Always great when a new appliance settles right in without a hitch. If you ever need a hand down the road, @LGUSSupport is here for you. #LifesGood ❤️ ^Rich

Hello. We appreciate you sharing your experience regarding your LG WashTower, model WKE100HVA. We always strive to deliver high-quality manufacturing, premium components, and long-term durability across all of our innovative laundry appliances, and we want to help ensure your device functions smoothly for your household. To help reset the internal system and stabilize overall operation, we recommend performing a master power reset by unplugging the unit from the wall outlet or switching off the circuit breaker for two full minutes, then plugging it back in or restoring power. Additionally, check that the door latch is clearing properly and fully clicking shut, and ensure the power cord is connected directly into a dedicated, grounded outlet rather than a surge protector. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can better assist. ^James

We’re thrilled to read you’re loving your wash tower! The centrally located controls make operation so much easier, and we’re glad they’re adding to your convenience. If you’re enjoying the performance so far, an LG Styler for wrinkle care and fabric refreshing could also be a great complement to your laundry routine. If you'd like to explore additional details or have any questions, be sure to reach us on social media at @LGUSSupport. We're here for you! ^Jose

Hey there! We appreciate you sharing your experience with us about your LG Washtower. Our goal is always to ensure that your Washtower is easy to use and that you find the perfect cycle for your laundry. Your feedback helps us improve, and we'll be sure to share your words with our teams so we can continue to reach that goal. Feel free to reach out to us on social media at @LGUSSupport if you ever need help in the future. We're always here for you! *Josh