I had to get the computer panel replaced due to soap getting into the panel. I believe this is a design flaw since we pull the drawer our to put soap in it, then close the drawer. How does soap get into the control panel? I had to pay to replace it, the tech will have to come out for a third time because he couldn't get the right part. Pretty frustrated since this is a 2 year old machine.

[This review was collected as part of a promotion.] I have been using this for a month now. Excellent easy to understand and use features. It is located in the garage so the cycle complete notification feature is very nice. The only problem was installation and initial operation. An error code was displayed upon delivery which was missed. It was discovered to be an exhaust airflow blockage. The outside flappers were clogged which was fixed but the error code does not go away for several cycles. Initially I contacted support which scheduled an installation revisit but it was cancelled when I resolved the problem. Yes, I had to read the manual, but it would have been nice if the technicians at LG new about the error codes and delay in clearing. Would have saved time on both ends.

[This review was collected as part of a promotion.] We bought a different brand after we bought the house in2013. The tub would only hold a small amount of water, so when I was doing a larger load I would have to put a couple of buckets of water in the tub. The machine was very noisy. Our son has this same LG Washtower and it works great at his business. We are loving it doing the laundry. It is a very quite machine and very efficient.

[This review was collected as part of a promotion.] I needed to purchase a new stackable washer dryer combo after my old one quit. I chose the LG combo and couldn't be happier that I did. The front-loading washer gets my clothes cleaner than I would have thought possible. The ease of loading and running both the washer and dryer makes things for easy for me and the compact design freed up additional space in my home. I highly recommend the LG washer dryer combo. LG lives up to its name...Life is Good!

[This review was collected as part of a promotion.] Washes and drys very well. One issue is the difficulty in connecting WiFi and remote features. The owners manual gives very little detail on these features. Had to go to internet for instructions and call your help line.

[This review was collected as part of a promotion.] First, I love an LG product. We have been together for over 14 years. Every item that I have from them still works -phones, tablets, earbuds, TV’s, Fridges. This is the first tower that I have had and I love it! It’s space-saving, Uber modern, and it performs efficiently (my electric bill has decreased)! I also know that the clothes are cleaner than my old side-by-side rival machine. I was a bit worried about having this type of washer because I owned a similar one in the past (not LG) and the smell was still stinky after the cleaning cycle. LG is transparent in their instructions in caring for the machine. There is no musty smell in the drum. This fits any household and can handle your delicates and heavy duty loads! It’s pretty quiet too! An adjustable chime when done for both machines. The app is a great tool for this machine as well! The cost I paid was also great with a promotion.

I recently bought this laundry tower to replace and old clunky laundry that I unherited when I moved into a condo. This unit fit perfectly into the closet and cleans perfectly and quickly. The app feature is great so you know when your cycle is coming to an end...just need to figure out how to lower the volume on the chime when the wash/dry cycle ends.

PRO: Looks good CONS: I have never had a washer that stinks like this one. Even my clothes don't smell or feel as clean and they are not as soft. I have to leave the door open on the washer so it doesn't smell all mildewy. I don't like having a washer that suggests I have to clean it after each load. That's just crazy and it doesn't help it smell any better. As for the dryer my only complaint is that lint, dirt, sand Etc builds up on the lower portion of the seal on the door. Therefore extra mess.

[This review was collected as part of a promotion.] So the washer and dryer are the same size as a full size washer and dryer. The amount of water in the washtub was an issue for me, i had a front loader before that did not wash the clothes well. I am so happy with the washing process in this washer. I turn the light on inside of the drum and i can see the water and soap actually washing my clothes. The dryer sets itself from the settings off of the washer and it works very well. Great purchase for us.

Overall I like this product, however after I installed the system I found that the doors are NOT reversible. The hinge is on the left so it causes problems in tight spaces. I never thought to ask since every washer/dryer I’ve ever bought has had reversible doors. Beware if this is important to you.