Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for
LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer
4.6 out of 5 stars
stars782 ratings782 reviews
  1. 5 stars78% (611)
  2. 4 stars13% (103)
  3. 3 stars3% (22)
  4. 2 stars2% (15)
  5. 1 star4% (31)
Sort by |
Showing 661-670 of 782 reviews
Aug 28, 2021
Jasmina
5 out of 5 stars review

Laundry is enjoyable!

I recently bought this laundry tower to replace and old clunky laundry that I unherited when I moved into a condo. This unit fit perfectly into the closet and cleans perfectly and quickly. The app feature is great so you know when your cycle is coming to an end...just need to figure out how to lower the volume on the chime when the wash/dry cycle ends.

Review from lg.com/ca
Helpful?2VBNT9DX9SA115407117243
Jul 27, 2024
TiniRita
5 out of 5 stars review

Loving my LG Washtower!!

After a recent visit to my local home improvement center, I knew I wanted stackable/front loading machines for my small walk-in laundry room in an effort to maximize floor space to allow for additional storage options. Being vertically challenged, I found it difficult to reach the controls for the top unit without a step stool and was very excited to find the Washtower solved my space and accessibility concerns without sacrificing capacity. Cycle customization and monitoring for both washer and dryer is easy with the use of the LG ThinQ app. Can’t recommended this product enough!

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Jan 1, 2023
Tkocci
1 out of 5 stars review

So disappointed

This unit is new and will not wash anything. Only cycle that even sort of works is bedding, and on that it only fills up with water. All other cycles flash dashes on the screen. After that it never spins or washes anything. Can’t even spin out the water it brings in. Can’t believe it! So disappointing

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Aug 29, 2024
Jess k
5 out of 5 stars review

Quiet and Efficient!

So far, SO good! We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but it's really quiet and has such quick cycles, I feel like I'm caught up on laundry for the first time ever with my 3 kids!

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hi Jess, thanks for sharing your experience. We’re glad your LG WashTower with Center Control model WKE100HWA has been such a great addition to your home. It’s wonderful to hear how quiet it is in your upstairs laundry space and that the fast cycles are helping you stay ahead of laundry — especially with three kids, that’s a big win. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Sep 27, 2024
3boyzinparadise
5 out of 5 stars review

LG really does make life not just good but better

[This review was collected as part of a promotion.] Although whoever installed this washer/dryer tower combo failed to remove the shipping bolts on the washer which caused a horrible scraping noise and and unbalanced spin. After contacting LG as well as the builder of my home, the bolts were removed by the builder and both washer and dryer are working quietly and flawlessly. I would highly recommend LG for this washer/dryer combo. My LG Refrigerator and OLED TV work as flawlessly as the above mentioned.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG

Hi! What a great shout‑out to your LG Washer dryer tower combo. We’re glad to hear everything is now running smoothly and quietly after the installation bolts were removed, and it’s fantastic knowing this unit is performing just as flawlessly as your LG Refrigerator and LG OLED TV. Your continued trust in LG across multiple products truly means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 19, 2022
BummedinCO
3 out of 5 stars review

This should be a 5 star

This washer-dryer combo is great. It is quiet and easy to use and is very convenient, so why the 3 star? It does not come with all of the features that it has on it's console. For example, I want air dry. Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature. Easy enough right? Wrong. The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from Social Media

We hate to hear this and will be happy to pass this along to our product developers.^Sandy

May 30, 2021
Teddevans
5 out of 5 stars review

Exactly as described

[This review was collected as part of a promotion.] Only a few weeks old but very happy to have this laundry center. It’s going to make our small laundry room much more functional than with side by side units and we love the melodies played to alert when cycles are completed.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
Nov 25, 2024
Mama Snow
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I love our washer and drier. If you download the app, there’s additional settings you can use. I would recommend LG adding some sort of animal washing feature. Idk if that can be done, either way, it does 10x’s better than my previous washer.

Review from lg.com
Helpful?2VBNT9DX9SA115407117243
reply from LG Digital Care Team

Hi there, thank you for sharing your experience. It is great to hear that you’re enjoying your LG Single Unit Front Load WashTower with Center Control, model WKE100HWA. The quiet performance, strong cleaning power, and the extra customization available through the LG ThinQ app are features many customers appreciate, so it’s wonderful to know they’re making a difference for you as well. Your suggestion about an animal‑washing feature is a creative idea. While the unit isn’t designed for pet bathing, we appreciate you sharing what you’d love to see in future innovations. And it’s fantastic to hear it’s performing far better than your previous washer. If you ever have questions or need support, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood

Jan 6, 2024
BCBob
4 out of 5 stars review

Non-reversible doors

Overall I like this product, however after I installed the system I found that the doors are NOT reversible. The hinge is on the left so it causes problems in tight spaces. I never thought to ask since every washer/dryer I’ve ever bought has had reversible doors. Beware if this is important to you.

Review from lg.com/ca
Helpful?2VBNT9DX9SA115407117243
Nov 16, 2024
Dexx42
2 out of 5 stars review

Clothes Shrinker 3000

This is one of the more difficult purchases that I've ever made when it comes to appliances. I definitely won't buy this ever again, but unfortunately I'm stuck with my purchase until this thing finally kicks the bucket. My main problem with the device is the restrictive programming and how to wash and dry your clothes, you can't actually change certain settings and set up a custom cycle, you have to use the program cycles that the manufacturers at LG have prescribed for me to use. Now what I'm left with is no way to do a cold cycle wash, or to dry a load of laundry while using low heat. I've even tried using the app, it does have more cycle options, but you can't customize anything. I appreciate that the researchers and engineers at LG have figured out the best way to use this washing machine, but they seem to have forgotten that the purpose of a washing machine is to care for clothes. So when you want to set up a certain cycle to meet a specific need for your type of laundry, good luck because the engineers at LG have decided that all of their Cycles are in the best interest of the machine, not your clothes.

Review from lg.com/ca
Helpful?2VBNT9DX9SA115407117243
reply from LG CareQ

Dear customer, We appreciate you letting us know about your experience and we are saddened to hear that you had encounter unusual performance from the LG product. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.