I recently bought this laundry tower to replace and old clunky laundry that I unherited when I moved into a condo. This unit fit perfectly into the closet and cleans perfectly and quickly. The app feature is great so you know when your cycle is coming to an end...just need to figure out how to lower the volume on the chime when the wash/dry cycle ends.

After a recent visit to my local home improvement center, I knew I wanted stackable/front loading machines for my small walk-in laundry room in an effort to maximize floor space to allow for additional storage options. Being vertically challenged, I found it difficult to reach the controls for the top unit without a step stool and was very excited to find the Washtower solved my space and accessibility concerns without sacrificing capacity. Cycle customization and monitoring for both washer and dryer is easy with the use of the LG ThinQ app. Can’t recommended this product enough!

This unit is new and will not wash anything. Only cycle that even sort of works is bedding, and on that it only fills up with water. All other cycles flash dashes on the screen. After that it never spins or washes anything. Can’t even spin out the water it brings in. Can’t believe it! So disappointing

So far, SO good! We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but it's really quiet and has such quick cycles, I feel like I'm caught up on laundry for the first time ever with my 3 kids!

[This review was collected as part of a promotion.] Although whoever installed this washer/dryer tower combo failed to remove the shipping bolts on the washer which caused a horrible scraping noise and and unbalanced spin. After contacting LG as well as the builder of my home, the bolts were removed by the builder and both washer and dryer are working quietly and flawlessly. I would highly recommend LG for this washer/dryer combo. My LG Refrigerator and OLED TV work as flawlessly as the above mentioned.

This washer-dryer combo is great. It is quiet and easy to use and is very convenient, so why the 3 star? It does not come with all of the features that it has on it's console. For example, I want air dry. Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature. Easy enough right? Wrong. The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!

[This review was collected as part of a promotion.] Only a few weeks old but very happy to have this laundry center. It’s going to make our small laundry room much more functional than with side by side units and we love the melodies played to alert when cycles are completed.

[This review was collected as part of a promotion.] I love our washer and drier. If you download the app, there’s additional settings you can use. I would recommend LG adding some sort of animal washing feature. Idk if that can be done, either way, it does 10x’s better than my previous washer.

Overall I like this product, however after I installed the system I found that the doors are NOT reversible. The hinge is on the left so it causes problems in tight spaces. I never thought to ask since every washer/dryer I’ve ever bought has had reversible doors. Beware if this is important to you.

This is one of the more difficult purchases that I've ever made when it comes to appliances. I definitely won't buy this ever again, but unfortunately I'm stuck with my purchase until this thing finally kicks the bucket. My main problem with the device is the restrictive programming and how to wash and dry your clothes, you can't actually change certain settings and set up a custom cycle, you have to use the program cycles that the manufacturers at LG have prescribed for me to use. Now what I'm left with is no way to do a cold cycle wash, or to dry a load of laundry while using low heat. I've even tried using the app, it does have more cycle options, but you can't customize anything. I appreciate that the researchers and engineers at LG have figured out the best way to use this washing machine, but they seem to have forgotten that the purpose of a washing machine is to care for clothes. So when you want to set up a certain cycle to meet a specific need for your type of laundry, good luck because the engineers at LG have decided that all of their Cycles are in the best interest of the machine, not your clothes.