Hello, Bath. We appreciate you sharing your experience regarding your LG WKE100HVA Washtower, and we recognize the importance of getting your washing machine working seamlessly. We want to help ensure your appliance runs smoothly, so we recommend verifying that the power cord is securely plugged into a functioning outlet and that the circuit breaker has not tripped, as a steady power supply is essential for operation. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your experience regarding your LG WashTower, model WKE100HVA. We always strive to deliver high-quality manufacturing, premium components, and long-term durability across all of our innovative laundry appliances, and we want to help ensure your device functions smoothly for your household. To help reset the internal system and stabilize overall operation, we recommend performing a master power reset by unplugging the unit from the wall outlet or switching off the circuit breaker for two full minutes, then plugging it back in or restoring power. Additionally, check that the door latch is clearing properly and fully clicking shut, and ensure the power cord is connected directly into a dedicated, grounded outlet rather than a surge protector. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can better assist. ^James

Hi there, thank you for sharing your experience. It is great to hear that you’re enjoying your LG Single Unit Front Load WashTower with Center Control, model WKE100HWA. The quiet performance, strong cleaning power, and the extra customization available through the LG ThinQ app are features many customers appreciate, so it’s wonderful to know they’re making a difference for you as well. Your suggestion about an animal‑washing feature is a creative idea. While the unit isn’t designed for pet bathing, we appreciate you sharing what you’d love to see in future innovations. And it’s fantastic to hear it’s performing far better than your previous washer. If you ever have questions or need support, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood

Hi, there. Thank you for sharing your feedback on your LG Wash Tower (WKE100HWA) model. We understand how important it is to have reliable appliances that function properly. We aim to provide top-notch products exceeding our customers' needs and expectations. Your feedback is important to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy