Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer

Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for

LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer

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4.6 out of 5 stars

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May 12, 2023

Brice42

2 out of 5 stars review

Well Made But Disappointing

This is our third LG laundry set. The first stayed with a house we sold and is still running. The second was about five years old and ran flawlessly. We sold that set to buy the stack model for aesthetic reasons. We would have bought the full featured model but needed the Graphite Steel color to match the refrigerator that it sits beside. I like everything about this unit except the dryer selections are extremely limited. Temperature and dryness settings are fixed in most modes. You can cook your clothes on high heat, run at medium heat on a cycle that runs long after the clothes are dry or repeat a shorter cycle because you cannot adjust dryness. LG deliberately handicapped this dryer to justify a higher cost for the next model up. Compared to the higher model, this unit has a lower grade tub material and no dryer steam function. I don't know why LG found it necessary to turn off the selection buttons. The unit is well made but I kind of hate it.

Review from lg.com

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reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 14, 2022

MichaelnFQ

5 out of 5 stars review

Wash tower

[This review was collected as part of a promotion.] I could not be happier with my new laundry. Is it easy to use, compact and nice looking in my walk in closet!! I highly recommend purchasing this unit.

Review from lg.com

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Jul 15, 2024

Loyak828

5 out of 5 stars review

Great and compact!

[This review was collected as part of a promotion.] I bought this combo tower about a month ago and it has been a game changer! Fast, efficient, and quiet! I will recommend this to everyone!

Review from lg.com

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Sep 23, 2024

Timmybob

5 out of 5 stars review

Love the washtower

[This review was collected as part of a promotion.] I bought the LG wash tower. Runs quiet, does a great job washing and drying our clothes. Would definitely recommend.

Review from lg.com

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reply from LG

Hello, Timmy! We’re excited to hear how much you’re enjoying your LG WashTower! This LG unit is known for its quiet performance and impressive cleaning power, and it’s great knowing it’s handling both washing and drying so smoothly in your home. We appreciate the recommendation and your positive feedback! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 13, 2024

Luz alcaraz

1 out of 5 stars review

[This review was collected as part of a promotion.] I bought this machine and 1 piece broke, still waiting for the piece to be replaced is been 3 weeks with no washer or dryer

Review from lg.com

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reply from LG Digital Care Team

Hey there Luz! We appreciate you letting us know about what's happening with your LG washtower, and we want to help get it back up and running again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the part you're waiting on, and we'll be ready to help! *Josh

Feb 14, 2025

sadz

1 out of 5 stars review

lack of custom options

Does not provide full control over wash cycle; most options are to be downloaded without customization. normal cycle is about 2 hours , which is insane

Review from lg.com/ca

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reply from LG CareQ

Hi there. We appreciate you letting us know about your experience and we are saddened to hear that you had encounter unusual performance from the LG product. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation.

Dec 2, 2024

Mjding

5 out of 5 stars review

Funcitional

[This review was collected as part of a promotion.] I love the way the unit looks and the functionality of the controls being in the middle of the units.

Review from lg.com

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reply from LG Digital Care Team

Hi there, thank you for sharing your thoughts on the Single Unit Front Load LG WashTower™ with Center Control™, model WKE100HVA. We’re glad to hear you’re enjoying both the clean, modern look and the convenience of having the controls centered between the washer and dryer. That design is meant to make everyday use easier and more intuitive, so it’s great to know it’s working well for you. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Aug 20, 2021

AndreaE

5 out of 5 stars review

Great Addition to my Closet

[This review was collected as part of a promotion.] I bought this washer/dryer combo to go in my new closet - love it! It is quiet, efficient and looks amazing!

Review from lg.com

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Jul 22, 2021

Jmb20202020

5 out of 5 stars review

The perfect way to save space

[This review was collected as part of a promotion.] We love the capacity to space taken up ratio. The flat design has helped us save space without compromising on cleanliness

Review from lg.com

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Aug 1, 2024

Anonymous

5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Overall the unit has been great. Have it in our cabin and the space we saved by going with a single up and down piece has been awesome.

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your experience with the LG Wash Tower (WKE100HVA) model. It’s great to hear that the unit has been performing well overall. The stacked, single‑piece design is one of its biggest advantages, and it’s awesome that it helped you save so much space without sacrificing washing and drying capability. That kind of convenience really makes a difference in a getaway home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy