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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 471-480 of 1,383 reviews
Jun 30, 2019
Sunshines4u2
4 out of 5 stars review

Verified Purchase

Great chair

Bought for my office- it was pretty easy to put together. Just wish the back was a couple inches taller so I could put my head back.

Helpful?2UDP50LK21VK15387164300
Jun 22, 2019
Rusty
5 out of 5 stars review

Verified Purchase

Very comfortable

So glad I waited and found this chair! Great price and great quality! My hubby was super happy! Has great back support!

Helpful?2UDP50LK21VK15387164300
Dec 16, 2021
xena_angel
5 out of 5 stars review

Verified Purchase

Easy and Comfortable

Super easy to assemble, not too heavy, very comfortable. The roller wheels are very smooth, no runner needed.

Helpful?2UDP50LK21VK15387164300
Dec 18, 2020
Linda
3 out of 5 stars review

Verified Purchase

Not what I expected

Once I had unpacked the chair, was kinda disappointed. Just my opinion. It looked and felt cheap. Didn’t look or feel like quality. It of course not leather. Plastic parts. But what can you say for the price.

Helpful?2UDP50LK21VK15387164300
Sep 11, 2019
Aves
1 out of 5 stars review

poorly designed back

Had it for 6 weeks then leaned back and heard a serious creaking sound, now half of the back leans further than the other and leaning pushes further and is uncomfortable for more than a moment or two.

Helpful?2UDP50LK21VK15387164300
Dec 25, 2020
Ramu
1 out of 5 stars review

Seat ripped after less than 3 months

I bought this chair in July 2020 at SamsClub in Edison, NJ. Assembled it in early september 2020. Nearly 3 months later the stiches in the seat have come out.. bought this for the Serta brand. Is there any warranty on this item?

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello Ramu, We are sorry that you are experiencing issues with the Serta Office Chair. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Nov 2, 2022
RoseN
1 out of 5 stars review

DO NOT BUY!!

Purchased this chair in Feb/March of this year. The stitching has come completely undone across the entire seat. Had to use duck tape to keep it from getting worse. No longer have receipt or I would definitely would have returned.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement cushions. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Sep 13, 2018
comparativeshopper
2 out of 5 stars review

Chair was nice cushion, top material peeled in 1.5

Chair has nice cushions and good back support, but material on it peeled in 1 1/2 years. At this time it is a piece of junk. Bad investment for me, would not buy again.

Helpful?2UDP50LK21VK15387164300
Jul 11, 2019
BlockTile
1 out of 5 stars review

Not worth it! Did not last even a YEAR!

I bought two as you see attached pictures and they both couldn't make it a year. The bonded leather started to peel off very quickly. Making the chair unusable, not to mention the mess all over the floor.

Helpful?2UDP50LK21VK15387164300
Sep 28, 2022
Berlui
1 out of 5 stars review

Dangerous! Stay away

The arm rest hast sharp pins that over time go thru the material and literal make you bleed. The worst chair in the world. The stitching also didn't last..

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.