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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,179 ratings2,515 reviews
  1. 5 stars69% (4,922)
  2. 4 stars12% (853)
  3. 3 stars8% (541)
  4. 2 stars4% (317)
  5. 1 star8% (546)

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Showing 181-190 of 2,515 reviews
May 9, 2021
Reviewer name: dlr
1 out of 5 stars
1 out of 5 stars review

Pillow is not “premiere”

Waited until I slept on the pillow for a bit but could have written this review after the second or third night. The pillow seemed quite plush and supportive taking it out of the package. The first night’s sleep was good. However after the third night, the pillow was about the third of its original thickness and not supportive hardly at all. I can’t imagine what it would be like in a year. I was so disappointed that I ended up returning the package at my local Sam’s Club just now.

Helpful?7IFZ4JBDUS9215386918810
Mar 26, 2023
Reviewer name: Urs
1 out of 5 stars
1 out of 5 stars review

Waste of money

I have always purchased these pillows and the quality would be excellent. The last set I purchased were a definite waste of money and wish I had not thrown away the packaging so I could send them back. The pillows went flat after 2 days of sleeping on them. They are no where near the hotel premier brand anymore and should be discontinued.

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Jan 28, 2023
Reviewer name: Marti
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not the memory foam you expect

Description doesn’t describe these pillows. I don’t understand why these pillows are called memory foam because the pillows seem to have nothing to do with memory foam. Perhaps the term “cluster” compensates for the pieces of foam that make up the pillow. Unfortunately, I recommend these as a don’t buy.

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Apr 28, 2024
Reviewer name: Dawn R
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Neck problems? These are not for you.

If you already have neck problems, do not purchase these pillows. When you first lay on them, your head does sink in, but then the pillow fluffs up in the night causing your neck to be at a weird angle. I had to return them because my neck would hurt the very next morning.

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May 30, 2025
Reviewer name: Signature Moves
1 out of 5 stars
1 out of 5 stars review

Not like before.

These pillows used to be everthing wonderful. Now they're mostly air and thin teddy bear stuffing. They don't hold their form or have weight like they used to. You might do ok with 4 of them double sacked, but one at a time, no good. You cannot elevate your head or prop yourself up in bed with these.

Helpful?7IFZ4JBDUS9215386918810
Nov 21, 2023
Reviewer name: Backyard guy
1 out of 5 stars
1 out of 5 stars review

Not what they used to be

We have bought these pillows for years. Unfortunately, the last 2 times we have purchased them, they have become lumpy within the first week of use and develop a big hole where your head lays in the middle of a pillow. Definitely not what they used to be.

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Sep 2, 2022
Reviewer name: SadieSandwich
1 out of 5 stars
1 out of 5 stars review

Not the same pillow - completely changed

These are not the same pillows and same amount of stuffing as they’ve always been. I have been buying these for years and recently they have changed. They have reduced the amount of stuffing to be completely flat in a month or two, probably another gimmick to increase profits. Pillows are just like any other flat pillow now. Not worth the money.

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Aug 9, 2019
Reviewer name: OzFamily
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hotel to Home Luxury Pillows

I bought this a month ago and I’m so happy that I made this purchase! We went on vacation and the condo had these pillows. I immediately ordered them and had them shipped home and they arrived before we got there. I’m a side and back sleeper and I LOVE them. We’ve bought every pillow we could and these by far are the best!

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Jan 16, 2019
Reviewer name: 1HopAlong
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

One Pillow Flat, the other great!

I have bought these pillows before in the past about a year or so ago. I actually loved these pillows. Problem is, this time around, when I opened the pillows up and used them the first night, one pillow was flat and the other nice and plumpy as I have come to count on. I wish I would have taken them back to the store, even though I ordered them online. I know the quality is better than what I received, so I know that these are good pillows that last me about a year total. I hope that they improve them because I know that in the past, I was a happy customer. Hence why I was purchasing them again. I bought 8 pillows last year, and this year two. I had plans to replace all of those 8 pillows but currently I'm not sure if I want to replace them all with these pillows. I order online because I'm disabled, so returning them isn't that easy.

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Dec 24, 2022
Reviewer name: LHS
2 out of 5 stars
2 out of 5 stars review

Not as Firm as They Used to Be

I've purchased these pillows several times over the years, and these pillows are not as firm as they used to be. You can now squeeze the pillow and touch your fingers together. While rubbing your fingers together, the inside feels like the batting from a cheap, polyester-filled comforter. I don't think I will keep these. Back to the drawing board in my search for a decently firm pillow.

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