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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,231 ratings2,530 reviews
  1. 5 stars68% (4,941)
  2. 4 stars12% (859)
  3. 3 stars8% (546)
  4. 2 stars4% (325)
  5. 1 star8% (560)

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Showing 1-10 of 2,530 reviews
Jun 16, 2026
Reviewer name: BT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No more back pain for me

This pillow is 1/3 the cost of the last pillow I got and it was a package of 2. I’ve been sleeping on it about a week and have not had my usual early morning back pain I had with previous pillow. And it claimed to do away with back pain. I love my new pillow.

Helpful?48HI7PXRN2OG15386918810
Aug 2, 2026
Reviewer name: Honest
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pillows for the price.

Great pillows for the price. 3rd time bought. Each pillow lasts about 6 months. They lose their fluff and become stale. Still good for the price. 1 year worth.

Helpful?48HI7PXRN2OG15386918810
Jun 21, 2026
Reviewer name: Crystal
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow Deal

The pillows started going flat as soon as we purchased them. This is the first time this has happened, we have previously bought the same pillows and they seemed to last a lot longer. Was disappointed this time around.

Helpful?48HI7PXRN2OG15386918810
Jan 4, 2026
Reviewer name: ekf
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not like they used to be

These used to be the best pillows, but the manufacturer must have changed. Now they lose their ‘puff' within two weeks and become flat. So disappointed.

Helpful?48HI7PXRN2OG15386918810
Aug 9, 2026
Reviewer name: Linda
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing Pillows

The quality of MM Hotel pillows has gone down considerably over the past five years. They were SO GOOD when I started buying them around 2018. I keep buying them hoping I will be surprised and they’ll go back to the past quality we experienced, but no. This is the last I will buy them.

Helpful?48HI7PXRN2OG15386918810
Apr 4, 2026
Reviewer name: DEREK
2 out of 5 stars
2 out of 5 stars review

Another example of “shrinkflation”

I have been purchasing these pillows for a long time and these used to be my go to pillow until recently. Purchased a new set at an out-of-state Sam’s Club back in September and the set felt as if there was less filling. I thought maybe it was just a different pillow. Recently purchased replacement pillows at my local Sams and they were the same-significantly lower fill. Please bring back the old recipe for this pillow and just charge a little more! We all know these can’t stay $19.99 for king sized pillows forever!!

Helpful?48HI7PXRN2OG15386918810
Jun 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Shoddy workmanship.

It is sad. I have bought these pillows for years. The last time was 2 years ago. I bought a set 2 weeks ago. These pillows have less filling. You can bend it in two and the material is touching the filling used is choppy and they don’t hold their shape. My older ones are in better shape than the new ones. The quality has gone totally downhill. I am gravely disappointed.

Helpful?48HI7PXRN2OG15386918810
Aug 7, 2026
Reviewer name: Roberta
1 out of 5 stars
1 out of 5 stars review

flat in under two weeks

i wanted to love these pillows since I've purchased them in previous years and loved them. currently the quality is garbage, unfortunately. less than two weeks of using them, and they're aleady flat and it's back to garbage sleep quality for me. I might as well have just laid my head on the $20 bill i spent on these, it would have given me the name amount of support. please do yourself the favor I didnt do for myself, and save your money for something else.

Helpful?48HI7PXRN2OG15386918810
Jun 17, 2026
Reviewer name: Cristin
1 out of 5 stars
1 out of 5 stars review

WAY too soft.

With Member's Mark brand, I was definitely expecting more from these pillows. They appear to be big and full, but the minute you lay your head on them, there's absolutely no support. My husband and I both share this opinion and wake up in the middle of the night practically smothered by these pillows the way you just sink in around them. We're clearly the odd man on this one but would not recommend, nor would we buy again.

Helpful?48HI7PXRN2OG15386918810
Apr 24, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not what they used to be

I have bought these pillows for years. Usually after about a year I replaced them. Not now. They have made a change to them somehow. They are not the pillows they used to be. I bought some (always king size) and I could tell a difference right out of the package. They are not firm at all and after sleeping in them for a few nights I had to put them on my guest bed. I am going to try one more time and see if I just got a bad batch but seems like a lot of folks are experiencing the same as me. If they are not better this time I’m done!

Helpful?48HI7PXRN2OG15386918810