Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,270 ratings2,546 reviews
  1. 5 stars68% (4,960)
  2. 4 stars12% (866)
  3. 3 stars8% (548)
  4. 2 stars5% (329)
  5. 1 star8% (567)

Member photos

  • +42 images
Sort by |
Showing 11-20 of 2,546 reviews
Jun 17, 2026
Reviewer name: Cristin
1 out of 5 stars
1 out of 5 stars review

WAY too soft.

With Member's Mark brand, I was definitely expecting more from these pillows. They appear to be big and full, but the minute you lay your head on them, there's absolutely no support. My husband and I both share this opinion and wake up in the middle of the night practically smothered by these pillows the way you just sink in around them. We're clearly the odd man on this one but would not recommend, nor would we buy again.

Helpful?48HI7PXRN2OG15386918810
Aug 30, 2026
Reviewer name: Air fryer cook
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too feathery

Not the same as before - have bought a few times before. I always pull out some stuffings because the pillows are too big otherwise. The stuffing inside now goes everywhere when you try to rearrange. Not the polyester that I wanted.

Helpful?48HI7PXRN2OG15386918810
Jun 14, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Very disappointing

I had high hopes for these pillows. I have bought numerous Members Mark items that were good quality. These are not. They just go to complete mush under my head. Frankly, I am shocked by the number of positive reviews. Definitely not hotel quality!

Helpful?48HI7PXRN2OG15386918810
Mar 29, 2026
Reviewer name: TARYN
1 out of 5 stars
1 out of 5 stars review

NOT THE SAME AS THEY WERE

Every year I purchase a new set. Until this year, I’ve never had a problem. However, when I feel the the new ones compared to the old ones, you can tell that quality has diminished. My husband, and I are very disappointed

Helpful?48HI7PXRN2OG15386918810
Jan 13, 2022
Reviewer name: CNR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Quickly goes flat

I purchased these pillows thinking they’d be the same as the ones I bought in the store (same exact brand) and they were not. The first ones I bought a couple of years ago, are still firm and not flat at all. This new one had all the same labeling feel nice the first time you lay on them, then they go completely flat. I used it for about a week and the pillow filling separated in the middle. So it’s lumpy on either side and you have to try and fluff it out but it doesn’t stay. As soon as you lay in it it goes flat.

Helpful?48HI7PXRN2OG15386918810
Jun 23, 2024
Reviewer name: Xena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect amount of filling

We bought these because the 3,1023 we already had gave us neck aches in the morning. Neither myself (5"4 155 lbs) or my husband (6"4 215 lbs) have any more neck aches. It has the perfect amount of fill for a big man and a small woman. Highly recommend!

Helpful?48HI7PXRN2OG15386918810
Aug 4, 2017
Reviewer name: Robin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable +++

I received these a couple weeks ago. Appears very good quality. I was looking at others very expensive off info vision. So happy I gave these a try first. I have major neck and breathing problems. I have used good feather-down forever, these are the best replacement I could have chosen. Soft yet firm perfect comfort on my back and right side sleeping! So far I can use one not both to prop up. As a new owner I highly recommend!

Helpful?48HI7PXRN2OG15386918810
May 9, 2025
Reviewer name: Nearmissy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Neck pain lessened.

I've been on the hunt for a pillow to alleviate my neck pain for a year or so. I've tried quite a few. This pillow has been the best one. I have actually slept through the night and I am waking up with less neck pain. I'm glad I have two. I am saving the other for down the road. Definitely a good buy for the price.

Helpful?48HI7PXRN2OG15386918810
Mar 12, 2026
Reviewer name: Trish
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Quality

I've bought these pillows for years, but this time there is a noticeable change in quality. After just a few nights the filling is already lumpy. Also, when I washed the bedding and took the pillow out of the pillowcase all the filling moved to one end when I pulled the pillow out of the case. The end of the pillow was just loose fabric with no filling.

Helpful?48HI7PXRN2OG15386918810
Aug 25, 2022
Reviewer name: GrandmaR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Don't touch my pillow.

We have been purchasing this pillow set for years. I have purchased them for other family members also. I have a bad back/neck and can only fall asleep on my right side. I've spent over a thousand dollars easily in my life time trying to find a good pillow. Not anymore! I always keep a new set on hand now.

Helpful?48HI7PXRN2OG15386918810