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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,270 ratings2,546 reviews
  1. 5 stars68% (4,960)
  2. 4 stars12% (866)
  3. 3 stars8% (548)
  4. 2 stars5% (329)
  5. 1 star8% (567)

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Showing 171-180 of 2,546 reviews
Jun 11, 2024
Reviewer name: mikemcd
1 out of 5 stars
1 out of 5 stars review

Wash them and then tell me it's a 5-star item.

Go ahead - - Wash and dry this thing following the label instructions. Then tell me it's a 5-star pillow. Not so much. The insides will separate and deform. No amount of shaking, fluffing, pulling or pressing is going to help. You'll either have a dog bone shaped pillow or a sack with all the fill at one end. I returned the first set thinking surely they had a manufacturing defect - - but no. The second set did the exact same thing after a single wash.

Helpful?48HI7PXRN2OG15386918810
Apr 30, 2023
Reviewer name: Paul
1 out of 5 stars
1 out of 5 stars review

Falls flat

I bought a set of these pillows about 5 years ago and they were great pillows. Good support, fluffy, durable, but after that long they were looking a little dingy, so I bought a new set. The new set did not live up to the old ones at all. After only a week of use they were flat and uncomfortable. I decided I had gotten a bad batch, so after a month of uncomfort I bought another set. The second set fell flat and lifeless after a week or two as well. Sam's change back to the old manufacturer or the old materials, please.

Helpful?48HI7PXRN2OG15386918810
Aug 25, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillows ever!!!

Looks like I'm not the only one that loves these pillows, after reading the reviews just to confirm my feelings it seems that every one feels the same, they are very supportive and I get the best sleep with these than any other pillow I've used before.

Helpful?48HI7PXRN2OG15386918810
Jan 27, 2021
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big Big Pillows, but they're GREAT

These pillows are huge. I was pretty skeptical about whether or not we'd like them. My husband broke his neck several years ago so he's pretty picky about his pillow. Much to my shock and his, we really like them. No more punching the pillow in the middle of the night. We've used them for two weeks and are very happy with the purchase.

Helpful?48HI7PXRN2OG15386918810
Nov 19, 2017
Reviewer name: FSM
1 out of 5 stars
1 out of 5 stars review

Quality Downhill

Bought several of these pillows over the years and they used to be the best pillow ever, full with a bit of firmness. Unfortunately like many other things, these pillows have gone downhill and fast. They are way too soft and seem to lack half the amount of filling as in the past. They no longer support the head or neck and smash down with the first night of use. Charge more, give you less. So very very disappointed!

Helpful?48HI7PXRN2OG15386918810
Jul 14, 2021
Reviewer name: CB
5 out of 5 stars
5 out of 5 stars review

Great pillows

I don't leave reviews very often. But I had to in case there's anyone out there suffering neck pain like I was for years. I have slept for probably 10 years or more with firm pillows from all kinds of different companies. I can't stand a flat pillow and felt like i needed good head support to help me sleep better. Anyway, It was time to change pillows in my spare bedroom, so I gave these a try. They're inexpensive and I know the Sam's brand is a good name. I figured it would be great for company that stayed overnight. Well, I just so happened to fall asleep in the spare bedroom one night and noticed how my neck didn't hurt as bad as it had been. So I continued to use the pillow and here I am 3 weeks later to tell you, I have zero neck pain! It's a miracle! This happened by accident but I feel like this was meant to be. Thank you to Sam's wholesale Club and the vendor who makes these for them.

Helpful?48HI7PXRN2OG15386918810
Jun 29, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Cheaper version less batting used

Well, you ruined the pillows they used to be high-quality and super firm and thick and now they're floppy they don't hold your decorative pillows and they're not the same pillow. You've used less material less feeling less batting on the inside it's cheap compared to the old version and you thought we wouldn't notice and we can definitely tell the difference.

Helpful?48HI7PXRN2OG15386918810
Feb 26, 2024
Reviewer name: Kyle
3 out of 5 stars
3 out of 5 stars review

Quality drop

I have bought them for years. Seems this time they changed how they are made. I think in the past I have gotten about a year and a half out these pillows. Held their fluff well so we kept buying them. This time when we bought them in May or June of 2023 they were going flat in about 6 months. Just thought about now as we were washing sheets and putting bed back together. Not so pleased with the quality this time. Not sure if I will buy again.

Helpful?48HI7PXRN2OG15386918810
Nov 27, 2024
Reviewer name: LM
1 out of 5 stars
1 out of 5 stars review

Very flat and uncomfortable

These are extremely flat and have no fluff. I bought some of these pillows a few years back and they were wonderful. Have bought more twice since the first pillows I'd bought and both times they were so flat and uncomfortable to the point where I get headaches from them. I'm not going to take anymore chances in these in the future.

Helpful?48HI7PXRN2OG15386918810
Apr 20, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Cheap pilliw

I use to love these pillows but the last package I bought weren't the same, flimsy and not filled, I got to looking and they changed the filling to polyester, they're horrible ! Only used 1 other will stay in bag, Sam's Club I'm not a happy customer stop being cheap.

Helpful?48HI7PXRN2OG15386918810