I was in need of new pillows and the thing that caught my eye was they were described as ‘hotel’ pillows. Ive always loved hotel pillows so I ordered them. And wow I was very surprised how comfortable they were! It was a double pack. And they were super soft, yet firm. I actually sleep better and deeper with these pillows. If youre looking for the best pillow, order these!! Best ever!

i aas very happy when I bought these the first time so when it was time to purchase new ones, I went back to them. Unfortunately, they are not the same anymore. They are not as fluffy to begin with and flattened within days. They are just hard flat pieces that I can no longer sleep on.

Description doesn’t describe these pillows. I don’t understand why these pillows are called memory foam because the pillows seem to have nothing to do with memory foam. Perhaps the term “cluster” compensates for the pieces of foam that make up the pillow. Unfortunately, I recommend these as a don’t buy.

I don't leave reviews very often. But I had to in case there's anyone out there suffering neck pain like I was for years. I have slept for probably 10 years or more with firm pillows from all kinds of different companies. I can't stand a flat pillow and felt like i needed good head support to help me sleep better. Anyway, It was time to change pillows in my spare bedroom, so I gave these a try. They're inexpensive and I know the Sam's brand is a good name. I figured it would be great for company that stayed overnight. Well, I just so happened to fall asleep in the spare bedroom one night and noticed how my neck didn't hurt as bad as it had been. So I continued to use the pillow and here I am 3 weeks later to tell you, I have zero neck pain! It's a miracle! This happened by accident but I feel like this was meant to be. Thank you to Sam's wholesale Club and the vendor who makes these for them.

Quality pillow. Pillows are a personal choice and what works for me may not for others. This pillow holds up and does not go flat quickly like others. I need a pillow that supports my head as I am a side sleeper. This is the best pillow I have had in many years.

I’ve purchased this pillow several times in the past, it was one of my favorites, but I returned my last order. This is not the same pillow that it used to be, it’s so flat you can fold it over and has a very strong chemical odor. I can’t imagine anyone would want this pillow. I expect much better quality control from Member’s Mark:

I have always purchased these pillows and the quality would be excellent. The last set I purchased were a definite waste of money and wish I had not thrown away the packaging so I could send them back. The pillows went flat after 2 days of sleeping on them. They are no where near the hotel premier brand anymore and should be discontinued.

I've bought these pillows before from SAMs club, they are really good high quality pillows for the price and they don't flatten or get lumpy like other more expensive pillows,I've bought in the past. Plus when they do finally get too flat to use I don't feel guilty reordering new ones. I hope SAMs club continues to always stock these pillows in the future.

We have bought these pillows for years. Unfortunately, the last 2 times we have purchased them, they have become lumpy within the first week of use and develop a big hole where your head lays in the middle of a pillow. Definitely not what they used to be.

I wanted to love the members mark pillows but after just a few short weeks they’ve gone completely flat. Trying to fluff these back up is a total pain and is more visual than substantial—as soon as you lay your head on them it’s flattened again. Maybe my massive brain weighs more in the pillow