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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,277 ratings2,548 reviews
  1. 5 stars68% (4,966)
  2. 4 stars12% (867)
  3. 3 stars8% (548)
  4. 2 stars5% (329)
  5. 1 star8% (567)

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Showing 1,011-1,020 of 2,548 reviews
May 19, 2021
Reviewer name: ProcGirl
1 out of 5 stars
1 out of 5 stars review

Horrible Pillows

I bout these nit even 2 months ago and they are already flattening and fir some odd reason the pillow filling is going to one angle which makes the pillows triangled no matter what I do it’s just a list cause. Bought more pillows NOT from Sam’s.

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Nov 7, 2018
Reviewer name: great quality tires
5 out of 5 stars
5 out of 5 stars review

Soft and Fluffy

I originally bought these because of the price and how fluffy they were. My husband’s first reaction was that they were so fluffy his head would touch the ceiling lol. But they do lose a bit of the air, but the softness and fluffiness doesn’t fade. We travel a lot and stay at many high end hotels- I must say that these pillows are very comparable to the quality of those. Thanks Sam’s! You’ve done great again!

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May 17, 2020
Reviewer name: dee33
2 out of 5 stars
2 out of 5 stars review

Not the best

I really thought these were a great buy when I purchased them. New, they are very thick and firm. However, after months of use, they begin to sag in the middle, and no matter how much you try to fluff them back up, it doesn't work. So, now mine have a permanent dip in the middle.

Helpful?48HI7PXRN2OG15386918810
Feb 6, 2022
Reviewer name: Alannav
1 out of 5 stars
1 out of 5 stars review

Quality went downhill

I decided to repurchase after 2 years of having these exact pillows. These pillows now are completely flat after 2 weeks. Quality has changed and I’m completely disappointed. The old one still had firmness just knew it was time for new ones. Today I’m going somewhere else to get new pillows yet again. These are only good for a sham because they won’t be slept on!

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Jan 22, 2024
Reviewer name: AMT842
3 out of 5 stars
3 out of 5 stars review

Flatten Quickly!

I was hoping the neutral/negative reviews were wrong, but I had the same experience. It's a shame considering they seem so fluffy & supportive at first, but that doesn't last long. Now I'm waking up with knots & sore spots in my neck about half the time

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Jul 27, 2018
Reviewer name: too thick
3 out of 5 stars
3 out of 5 stars review

Too thick

These pillows are sooo thick!!! Honestly I can’t sleep on them, however I place it slightly under my back while I’m on my side for support. Other than that it is too full and won’t even sink in for me to sleep on it. I thought it would be thick but soft and plush like hotel pillows. No!

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Apr 16, 2023
Reviewer name: Nici
3 out of 5 stars
3 out of 5 stars review

Guest Room Maybe

I bought these pillows Jan. 2023. The first month they were pretty good pillows, although one pillow was softer or not as firm as the other. By the second month I noticed both pillows were starting to go flat and not as firm. The original pillow that already not as firm was to soft that I couldn’t even sleep on it. It was so soft I could tell immediately when I laid my head on it. By March both pillows were uncomfortably flat and soft I wasn’t sleeping very well. We’re in the middle of March and I’ve already replaced both pillows. They may work ok in a guest bedroom, but I wouldn’t recommend for everyday use. Honestly I wouldn’t purchase again, but if your looking for something cheap/affordable they’ll do the job.

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Oct 30, 2021
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

SMELLS LIKE MOLD!!

I am extremely unsatisfied with these pillows. They feel nice, but after pulling them out of the package I smelled mold. I'm extremely sensitive to mold so now I have a migraine & some pillows that I don't even want in my home. I've never been so disappointed with anything I've purchased here.

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reply from Supplier Response

Hi Emily--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 14, 2019
Reviewer name: NightOwl1
2 out of 5 stars
2 out of 5 stars review

your head sinks and gets warm right away

I like firm and these are far from. Kind of a big let down, I was so excited and looked so nice, got them in the cases and my head sunk right in. So I'd have to sleep on the very edge to solve the problem. I sleep with two pillow and now this is my bottom pillow and my old ones are still firmer than these new ones so I'll use them, I need to be propped up so it all works out in the end but still a let down their nice if you don't mind soft pillows.

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Mar 21, 2025
Reviewer name: czi
3 out of 5 stars
3 out of 5 stars review

I bought two of the king sized pillows for staging my house. They are what they are: very inexpensive pillows with poly fluff that will flatten quickly (if you use them, lol). You can buy better, but you won't buy cheaper. My complaint is that no matter how I tried, they DO NOT measure 36" long. More like 34".

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