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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,277 ratings2,548 reviews
  1. 5 stars68% (4,966)
  2. 4 stars12% (867)
  3. 3 stars8% (548)
  4. 2 stars5% (329)
  5. 1 star8% (567)

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Showing 1,021-1,030 of 2,548 reviews
Jul 27, 2018
Reviewer name: too thick
3 out of 5 stars
3 out of 5 stars review

Too thick

These pillows are sooo thick!!! Honestly I can’t sleep on them, however I place it slightly under my back while I’m on my side for support. Other than that it is too full and won’t even sink in for me to sleep on it. I thought it would be thick but soft and plush like hotel pillows. No!

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May 26, 2024
Reviewer name: NONE
1 out of 5 stars
1 out of 5 stars review

Pillows ordered

I ordered ON line for Queen and King size; and says it is in progress and delivery LAST Thursday; dah! Still waiting and says at Shelby location out of stock but in stock in Madison Heights and other stores. WOULD like you to take effort to either Fill my order or tell me to shop elsewhere for Firm Pillows. You also don't show when I purchased the ones from you the last time.

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Aug 4, 2019
Reviewer name: Ponygirl05
5 out of 5 stars
5 out of 5 stars review

Hotel Quality Pillows

The Members Mark brand from Sam’s Club is legit. These pillows are huge and fluffy, the bath towels are amazing, and the sheets are superb. I used to waste my time waiting on sales at department stores and clipping coupons, but no more! I’ve been a Members Mark convert for 3 years and I’m never looking back. My bed looks like something out of a Hilton or Marriott advertisement.

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Aug 5, 2018
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

Hotel Pillow Dissapointment

We brought these pillows home about a year ago, and at first they were good, provided support and overall we were happy with our purchase. About four months ago they went flat! We started waking up with back neck pain. They look nice, but sorry to say, they don't hold up!

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Apr 16, 2023
Reviewer name: Nici
3 out of 5 stars
3 out of 5 stars review

Guest Room Maybe

I bought these pillows Jan. 2023. The first month they were pretty good pillows, although one pillow was softer or not as firm as the other. By the second month I noticed both pillows were starting to go flat and not as firm. The original pillow that already not as firm was to soft that I couldn’t even sleep on it. It was so soft I could tell immediately when I laid my head on it. By March both pillows were uncomfortably flat and soft I wasn’t sleeping very well. We’re in the middle of March and I’ve already replaced both pillows. They may work ok in a guest bedroom, but I wouldn’t recommend for everyday use. Honestly I wouldn’t purchase again, but if your looking for something cheap/affordable they’ll do the job.

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Mar 21, 2025
Reviewer name: czi
3 out of 5 stars
3 out of 5 stars review

I bought two of the king sized pillows for staging my house. They are what they are: very inexpensive pillows with poly fluff that will flatten quickly (if you use them, lol). You can buy better, but you won't buy cheaper. My complaint is that no matter how I tried, they DO NOT measure 36" long. More like 34".

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Jun 14, 2019
Reviewer name: NightOwl1
2 out of 5 stars
2 out of 5 stars review

your head sinks and gets warm right away

I like firm and these are far from. Kind of a big let down, I was so excited and looked so nice, got them in the cases and my head sunk right in. So I'd have to sleep on the very edge to solve the problem. I sleep with two pillow and now this is my bottom pillow and my old ones are still firmer than these new ones so I'll use them, I need to be propped up so it all works out in the end but still a let down their nice if you don't mind soft pillows.

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Oct 30, 2021
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

SMELLS LIKE MOLD!!

I am extremely unsatisfied with these pillows. They feel nice, but after pulling them out of the package I smelled mold. I'm extremely sensitive to mold so now I have a migraine & some pillows that I don't even want in my home. I've never been so disappointed with anything I've purchased here.

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reply from Supplier Response

Hi Emily--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Oct 26, 2021
Reviewer name: hrinker90
1 out of 5 stars
1 out of 5 stars review

Pillows have changed

I’ve been buying these pillows for a couple years, and they were great! Just bought a couple at the end of September and the seam on the end is now very poorly stitched on the new ones. After one night of sleeping on the pillow, the end busted open. Won’t be buying these anymore…

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reply from Supplier Response

Hi hrinker90--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 5, 2022
Reviewer name: Kelly
2 out of 5 stars
2 out of 5 stars review

Not as good as they used to be

I have been buying these pillows for the last five years or so and have always been pleased with them until this last purchase. I bought 4 this time and one of the ones I got was almost completely flat (although it didn't look like it in the package). It's possible I just got a "bad" one, because the others seemed fine, but I've read several other recent reviews that were similar so it sounds like there could have been a sacrifice in quality to keep the price point low.

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