[This review was collected as part of a promotion.] It is Christmas Eve, I am trying to put this together for my 3 children and there are no instructions included. No problem I'm thinking, I'm sure I can find them online. NOPE, none of the product ID's (seems to be a different one for each box) are working, the link to help you find the product ID is not working and Customer Service is closed for the holidays. While I am glad the company gave the employees off for the holiday, I am not impressed so far..............

[This review was collected as part of a promotion.] I just bought the adventure tower for my kids last week and they absolutely love it. It's well built and very sturdy and good quality. I paid the extra money for lifetime to assemble it and I'm glad I did their are a lot of pieces.

[This review was collected as part of a promotion.] We purchased this climber a little over a year ago and love it so much! My boys love the car tracks built in and the rock wall. We swapped the swing with the trapeze bar to allow for a drive thru store:)

I looked high and low for a playset that fit my tallest granddaughter. I am the type that has to see the product to be able to know if it fits what I am looking for. Pictures online etc can be very deceiving. I walked into my local Sam's club and found this in display. I instantly knew this was the set for my granddaughters. I wasn't paying the high delivery or assembly charge. So I rented a uhaul and picked it up myself. Over a weeks time, ny husband whom is a trucker, myself and some friends tackled the assembly of this set. The instructions are very vague. The metal is heavy, so at some points like attaching the swing bar to the playhouse we needed an total of three adults which we didn't have. Certain assembly steps in my opinion were out of sequence. There were many things I felt could have been assembled before( like the roof after the leg assembly, as it was a four man job once standing straight up). I could list a few more but you get the idea. This is why I gave it 4 stars. After we got it built, the kids loved it and it's super cool, thus I give the completed playset 5 stars. Just be prepared for what's ahead if there's only two of you trying to assemble this thing. I have build many things and I am so thankful it's finely done a week after starting the assembly.

[This review was collected as part of a promotion.] I just finished assembly of the adventure tower playset this weekend that I ordered online. For the most part I was excited to get this because it appeared much better quality than the standard cedar ones found in the big box stores. Unfortunately, I got different parts than were shown in product detail pictures and that are shown in the lifetime assembly videos online. 1) Most significantly, the swing bar came in two pieces, vs. the one piece that I was expecting. You can actually see it shift back and forth at the connection when weight is put on the inner vs outer trapeze bar (yes, fasteners are adequately tightened). I can only guess they shortened the bar to make it easier to ship, but this is an unacceptable quality compromise. 2) The roof was a different design (octogon vs round) and I believe much more difficult to assemble than the ones shown in the assembly videos online. Some of the included hardware was just too short. 3) The swing A frame comes in multiple pieces as well. This has more of a force fit than the swing bar so it seems more structurally sound, but it still had a few extra confusing assembly steps. 4) The slide I received came in two pieces, and appears less curvy than what is pictured in the many product pictures out there. The connection seems sound, but I specifically went with this product to avoid multi-piece slides so common in other play sets. Overall, I was excited about this purchase because many people seem happy with this set, but I guess due to cost savings measures they have changed the product for the worse. I find the two piece swing bar especially disappointing given the quality I was expecting.

We purchased this almost 2 years ago and the grand kids absolutely love it. It took us most of the day to put it together, but the quality is great. It still looks great and is in good shape after 2 winters. The only complaint I have is in the design of the steps up to the slide. They were very difficult for our 2 1/2 year old granddaughter, and we finally put plastic netting between the top two steps. The angle and spacing of the ladder is awful for small children. Other than that, we absolutely love this set.

[This review was collected as part of a promotion.] Have had this for a couple years now, our kids love it and so had every kid that's been to the house! Much easier to assemble than wood sets I've done in the past. One thing that I've noticed, is with the slope of the ladder, smaller kids who have climbed the it for the first time, freak out at the top trying to get across the gap from the last rung into the clubhouse. An additional rung at the top would solve that, and I've debated buying one and drilling my own holes to add one. Also wish they sold matching touch up paint for the metal pieces. Still, overall, we love it and highly recommend

We love this playset but do not love how easily it blew across our yard, taking out trees in the process, and narrowly missing our house. It ended in a heap of twisted metal and broken plastic. The wind was minimal at the time and the sandbox immediately adjacent to the playset did not even have the lid blown off. I watched in horror as the whole thing unfolded; a construction worker next door saw it happen too and came running to make sure everyone was okay. Luckily no kids were on the playset at the time! I do not know if I can, in good conscience, recommend a playset that has the potential to do this. The playset weighs a lot, so the design must be faulty in order to create an uplift that can carry something so big.

[This review was collected as part of a promotion.] It's been almost a year since i assembled it, so now i can give it 5 stars. it was a full day of work to assemble, with helpers (mostly my wife and 12-year old). the kids have a lot of fun on it. we just dumped 8 bags of play sand under the slide and platform, and the kids love that addition.

[This review was collected as part of a promotion.] We've had our playset for 18 months and it still looks new. I highly recommend this set. One concern I had was the arched ladder being dangerous for our 3-year-old (now 4 and a half). Well, he's climbed up it hundreds of times and it's never been an issue.