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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.4 out of 5 stars
stars780 ratings677 reviews
  1. 5 stars72% (561)
  2. 4 stars16% (121)
  3. 3 stars2% (18)
  4. 2 stars3% (24)
  5. 1 star7% (56)
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Showing 571-580 of 677 reviews
Oct 25, 2016
Jvincent
5 out of 5 stars review

Best climber for the money!!

[This review was collected as part of a promotion.] We purchased this climber a little over a year ago and love it so much! My boys love the car tracks built in and the rock wall. We swapped the swing with the trapeze bar to allow for a drive thru store:)

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Jul 14, 2020
Travis2007
5 out of 5 stars review

Strong and Well Made

[This review was collected as part of a promotion.] We bought this playset about 6 years ago. Its been great for our kids to play on. They have loved climbing and swinging for years. Recently we had a very bad 90 MPH windstorm that picked up the entire playset (which wasn't anchored down) about 10ft in the air and dropped it on top of our trampoline (which was anchored down). After the wind died down the next day, we assessed the damage. To our surprise and relief, the play-set had held together. The sing part of the frame was a bit tweaked, but easily straightened out. Unfortunately, we can't say the same for our new trampoline. Thank you Lifetime for making a very well built and durable product!!! Our kids were very happy that they can still enjoy their play-set. Its now anchored down with 3 cemented tie downs so this doesn't happen again. To anyone looking at buying one, don't hesitate, they will last a "Lifetime".

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Dec 7, 2017
Frustratedbutfinished
3 out of 5 stars review

Terrible packaging quality.

First let me say now that it's FINALLY together it's the best swing set. Now to the awful part. When you buy it, pay someone else to deal with the company's horrible packaging and mistakes. First, the boxes and marked 1 of 3, 2 of 3, 3 of 3. Nothing about a 4th piece which is the slide. So when you buy it, insist you get all pieces. The slide is NOT in the 3 boxes. Now open the boxes and instructions. The instructions say things are marked with letters. It would make life so much easier if they were. Only about 10% were marked and they were the parts that were obvious. My husband who assembles things all time, started struggling through it, but we were following directions to a "t". When we got to part of step 3, we realized we were sent two swing poles instead of 1 swing pole and 3 regular poles. It was a nightmare. It was too late to try and take apart so we ended up drilling holes to make it work. The roof didn't fit right but we finally made a way to make it work. Based on that whole experience I wouldn't recommend anything from Lifetime unless it comes with professional installation. Now that it's together, it's solid and we are happy, but not worth the tears we cried or getting injured over fighting to get things to fit.

Review from lifetime.com
Helpful?34K58068JXAR15359500619
reply from Reviews

We are so sorry for the problems you experienced while you assembled your playset. We've sent your suggestions to our quality department so we can make these changes.

Jul 10, 2021
Dave
5 out of 5 stars review

Bad weather and a helping hand

I erected this product and it was a great play structure for my kids and their friends. A few months later we had severe weather and extremely strong winds. The winds picked this up a carried it nearly 100 feet before placing it not so gently back on the ground on its side. (I did not have it anchored properly). I got online and found the parts list I needed and called customer service. I was connected to a very helpful lady that was very patient with me. She done a wonderful job putting together the order I need to replace the bent parts. I was extremely happy with this product and the customer service Lifetime provided me. I will purchase more products from Lifetime in the future not only because I think this product is quality but as important the lady in customer service was so pleasant to work with. 5 star product 5 star customer service. Thank you

Review from lifetime.com
Helpful?34K58068JXAR15359500619
May 22, 2018
Lisa
5 out of 5 stars review

So excited

[This review was collected as part of a promotion.] Ordered this for our grandchildren and are so excited to install and surprise them. We did a lot of research before buying and this product is so highly recommended. OI know they are going to love it.

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Nov 14, 2016
Coombsashley
5 out of 5 stars review

Love this playground!

I'm so glad we went with this playset! My older and younger kids have a blast on it. I'm also glad I went with the model that has the trapeze bar and monkey bars! It's a hit! It also is great quality, and low maintenance which is what every busy family needs. I would totally recommend this playset

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Sep 27, 2017
Nadja87
5 out of 5 stars review

Great customer service!!!

[This review was collected as part of a promotion.] We bought the Lifetime Adventure Tower, as we are putting it up we noticed 2 little parts missing. I called cusomer service am CAMERON was outstanding in solving this problem and sending us the parts without any cost! Thank you!!

Review from lifetime.com
Helpful?34K58068JXAR15359500619
May 2, 2018
Booknerd123
2 out of 5 stars review

Up, up, and away! Luckily no kids hurt!

We love this playset but do not love how easily it blew across our yard, taking out trees in the process, and narrowly missing our house. It ended in a heap of twisted metal and broken plastic. The wind was minimal at the time and the sandbox immediately adjacent to the playset did not even have the lid blown off. I watched in horror as the whole thing unfolded; a construction worker next door saw it happen too and came running to make sure everyone was okay. Luckily no kids were on the playset at the time! I do not know if I can, in good conscience, recommend a playset that has the potential to do this. The playset weighs a lot, so the design must be faulty in order to create an uplift that can carry something so big.

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Jun 18, 2018
Familyman
5 out of 5 stars review

What a great company!

I bought this for Christmas, the box was too targe to fit in my shed or garage, so I opted to wrap it in a tarp to protect it from the elements... long story short the was a hole in the tarp, saturating the box and al it's contents, by the Tim we unwrapped it to discover the problem, all the parts were rusted and beyond use. I contacted the company asking for a replacement and offering to pay for the parts. They declined payment and rushed the needed hardware free of charge! This company really knows what customer service means!

Review from lifetime.com
Helpful?34K58068JXAR15359500619
Sep 1, 2019
Bel01
5 out of 5 stars review

Great Play Set

[This review was collected as part of a promotion.] I bought this play set three years ago and is still looking like brand new!! My daughter and all the neighborhood kids love it!! I notice that the set needs more anchorage parts for the monkey bars and Lifetime send them for free. The best play set ever!!!

Review from lifetime.com
Helpful?34K58068JXAR15359500619