[This review was collected as part of a promotion.] Absolutely great customer service, called to customer service multiple times to Ask questions about the playset before purchasing it. We live in a neighborhood with a very strict HOA and wanted to make sure the materials were accepted. We bought Lifetime Adventure Tower with Monkey Bars, easy to assemble and my son loves it. Also Company honors military families, something that is being lost today in our Great Country.

[This review was collected as part of a promotion.] We bought this adventure tower last spring, finally got it assembled in August, and found we were missing parts. The company was wonderful in replacing the parts free of charge, great to do business with this company!

I bought this a week ago. The play set looks great once you suffer thru actually getting it all together. It took 5 adults and 2 full days to assemble. The instructions are horrendous and not very helpful. The delivery that is provided is a curb side delivery that requires you to get it off the semi. If I had known that I would have cancelled our order.

This swing set seems very sturdy and resistant to the elements. I found the assembly instructions to be very clear, simple and easy to understand. The only thing I feel it might need is better anchoring tie downs but I've found my own system that works well. I love that it's made in the USA!

The play-set is extremely good quality and sturdy. The kids love it. The only knock on it in my opinion is it is very difficult to put together. Took probably around 12 total hours. You definitely need two people for many of the steps. Not all parts were labeled and there were several screws/bolts that had no thread. Thankfully there was a spare parts bag so we still had plenty. Make sure you have a good few days available to put this together. In the end the product looks great and we are happy with the purchase.

I bought this because of all of the features included, the durability of other Lifetime products we own, and because it looks like a quality set that my kids will enjoy for years to come. I only rated 4 stars because we were missing a part (not essential to structural integrity). Customer service has been amazing, though, on initially communicating a production delay, then on assisting us with delivery issues, and finally on getting us the replacements for the missing parts. It took about 10 hours for my husband and I to put together. The kids couldn't wait to get on it!

We bought this 2 months ago for our boys (6&7) one of which has a slight weight problem. Since we set it up we have had a hard time getting them to come inside. My son has only lost a few pounds but has built muscle and toned up a lot. Thanks so much for getting them out from in front of t.v. and tablets! The have so much fun!!

Sabrina made my request for rusted out parts a breeze. A reply email from the start took a while because of covid, and some of the replacement parts will take a while because of covid to arrive. Other than things out of there control my experience was great.

Swingset seems like it will last and my 4 and 3 year old girls absolutely love it. Dealing with the shipping company almost made me want to have it returned to Sam's, but eventually we got everything sorted out with them. My husband put this together in two solid days off of work.

After the shut down every parent wanted to find something to help their child. A playground was a dream for my daughter. From the driver who delivered it, to assessing it and actually enjoying it. This play set is ideal for any kid. I just wish I had bought it sooner.