[This review was collected as part of a promotion.] Absolutely great customer service, called to customer service multiple times to Ask questions about the playset before purchasing it. We live in a neighborhood with a very strict HOA and wanted to make sure the materials were accepted. We bought Lifetime Adventure Tower with Monkey Bars, easy to assemble and my son loves it. Also Company honors military families, something that is being lost today in our Great Country.

[This review was collected as part of a promotion.] We bought this adventure tower last spring, finally got it assembled in August, and found we were missing parts. The company was wonderful in replacing the parts free of charge, great to do business with this company!

I bought this because of all of the features included, the durability of other Lifetime products we own, and because it looks like a quality set that my kids will enjoy for years to come. I only rated 4 stars because we were missing a part (not essential to structural integrity). Customer service has been amazing, though, on initially communicating a production delay, then on assisting us with delivery issues, and finally on getting us the replacements for the missing parts. It took about 10 hours for my husband and I to put together. The kids couldn't wait to get on it!

We bought this 2 months ago for our boys (6&7) one of which has a slight weight problem. Since we set it up we have had a hard time getting them to come inside. My son has only lost a few pounds but has built muscle and toned up a lot. Thanks so much for getting them out from in front of t.v. and tablets! The have so much fun!!

Sabrina made my request for rusted out parts a breeze. A reply email from the start took a while because of covid, and some of the replacement parts will take a while because of covid to arrive. Other than things out of there control my experience was great.

Swingset seems like it will last and my 4 and 3 year old girls absolutely love it. Dealing with the shipping company almost made me want to have it returned to Sam's, but eventually we got everything sorted out with them. My husband put this together in two solid days off of work.

After the shut down every parent wanted to find something to help their child. A playground was a dream for my daughter. From the driver who delivered it, to assessing it and actually enjoying it. This play set is ideal for any kid. I just wish I had bought it sooner.

We just purchased this at the sale price and and was sure hoping we made a good sound investment as it is called “lifetime” and we weren't disappointed! It is so nice with well constructed materials! Takes time to put together but wasn't any problem. We can't get the grandbabies to come in!

[This review was collected as part of a promotion.] My kids love this swingset. heavy duty plan on it lasting for many years to come. Took two of us to put most of it together and about 8 hours altogether. Slide is a bit fast for my 4 year old at first. I have a 10 year old and 4 year old and both of them enjoy playing on it.

I specifically bought this playset for the step-kids (ages 10 & 12) and my grandkids (ages 1 & 3). I'm expecting more grands. I wanted something that would work for all ages and last many years. I was surprised when the 3 year old climbed the rock wall and was able to easily navigate the steps and the older kids enjoyed it as much as the 3 y.o.... It isn't completely set up yet, have the tower done, but the kids, all ages, had a blast. I even got myself up there and went down the slide. There's a lot of cool features not advertised, such as the road for cars on the floor of the tower and the driving wheel. I can't wait to get the rest set up this week. We had a couple damaged parts and Lifetime immediately sent replacement parts. They said it would be about a week or two, and it was literally two to three days delivered. I highly recommend this company for their customer service and this playset will last for many, many years.