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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.4 out of 5 stars
stars
781 ratings678 reviews
  1. 5 stars72% (562)
  2. 4 stars15% (121)
  3. 3 stars2% (18)
  4. 2 stars3% (24)
  5. 1 star7% (56)
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Showing 261-270 of 678 reviews
Jun 10, 2018
Reviewer name: Tally
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] We bought the tower for our grandchildren. We are thrilled with the purchase. I was suprised by the reviews stating that you need 3 or more people to build it. Not the case at all, it took me about 10 1/2 hours to build. 90% of which I did solo. My wife helped with some steps where another set of hands helped tightening bolts. The instructions were clear and you should take time to read them before starting. I also checked out some videos on YouTube which were helpful. The key is keeping the process orderly and not get overwhelmed with the instructions. It's just like reading a book, start at page one and proceed one page at a time. I would also like to mention the great support from Lifetime I experienced.There was one bracket missing from the boxes. I emailed the company and was pleasantly surprised with the response. The part was shipped out immediately and I had it in a few days. Overall we are pleased with the Tower and would recommend it. We also purchased a Lifetime Geo Dome. Same quality as the Tower.

Review from lifetime.com
Helpful?34K58068JXAR15359500619
reply from Reviews

Great pics! I'm sure your kids will love the shade cover you have under that big tree.

Oct 27, 2016
Reviewer name: MellyMom89
5 out of 5 stars
5 out of 5 stars review

The answer to all your kids woes!

This playground has been a life saver! With a home surrounded by nothing but dirt, no fences, and construction, we needed something for our kids to do outside. This playground was our answer for it all! The metal and plastic is sturdy and holds up well against all the wind and dirt, not to mention my roudy kids. I also highly recommend springing for the install. They came and put it together in about 4.5 hours and did a great job; much more preferable to the headache and 2plus days to get it done.

Review from lifetime.com
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Jul 2, 2017
Reviewer name: Dan FL
5 out of 5 stars
5 out of 5 stars review

Best for Price

I bought this playset last week. Knowing I was going to assemble it alone, I wasnt sure how long it would take. I always do my research before buying, and decided this playset was the best for the price at Sams ($998), and thought it would last longer and be less maintenance in the long run. Well I was able to do it all myself, except the roof. Its a bit heavy and too large for one person to lift it 10 feet in the air and hold it while screwing in the bolts. The project took me a total of 10 hours to build. Which I was expecting to take longer. The manual provided was easy to follow as long as you dont skip steps. Im the type that lays everything out before assembly, but with this playset the boxes are numbered and all parts required for the steps are in corresponding boxes. So basically its already layed out for you. The playset is extremely durable, exceeding my expectations. Im a large guy at 6 ft 245lbs and I can attest to the strength of this unit. I have utilized the swings myself to test this, and also sat on the floor while assembling the roof without issues. I expect that this will last for at least 10 years. I live in FL but doubt the rain will be an issues since its made of durable plastic and coated metal. Overall very impressed with the playset and of course the kids and all the neighbors kids love it.Note to the one that is assembling this. I put the entire frame together in my garage since it was raining, then carried the tower frame out to my back yard followed by the swing extension frame. So yet it can be built in a 2 car garage and then transported in pieces. Dont hesitate to buy this set, it wont disappooint.

Helpful?34K58068JXAR15359500619
reply from LifetimeProducts

Thank you for sharing your experience with us! I'm glad the playset is working so well for you and your family, and I have no doubt it will last you many years to come!- Lifetime Reviews Team (reviews@lifetime.com)

Nov 17, 2016
Reviewer name: Hgb307
4 out of 5 stars
4 out of 5 stars review

Love this set!!

We bought this set a little over a month ago and set it up 2 weeks ago. We wanted to surprise our 3 yr old for his birthday. He LOVES it!! It's a great set and I highly recommend it. My only issue with the set was how much of a pain it was to set up. My husband and I spent 12 hours putting it together. (Which after reading several other reviews, we knew it was going to be a challenge.) The instructions weren't very clear and several of the hardware pieces didn't fit together. We would spend 15-20 minutes on one screw trying to figure out how to make it work. This happened so many times I lost count. Thankfully, they included some extra pieces so we could switch a couple of them out... but not nearly enough of them. It was extremely frustrating. However, seeing his reaction made it all worth it.

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reply from Supplier Response

Sorry you had trouble with the assembly! We have assembly pro's on standby for when help is needed. Please feel free to reach out if anything else comes up. +1 800-225-3865 Monday to Friday 7 a.m. - 5 p.m. or Saturday 9 a.m. - 1 p.m. (MST); customercare@lifetime.com, or live chat from our customer service website.

May 29, 2017
Reviewer name: RMaher
1 out of 5 stars
1 out of 5 stars review

Extremely Dissatisfied

We did the research. For months we looked for the right playset, at an affordable price, for our two kids. We devided on this set; however we waited to purchase. We went to Lifetime's website... read the reviews... finally we made the purchase. The first thing we noticed when we picked the unit up, it was in so many pieces and not packaged very well. We opened each box only to see that there were no instructions included. I contacted Lifetime and asked if they could email me the directions. I was told no and given a link to go to. The link did not work. I contacted them again and was given another link.... After several tries/searches I finally found the instructions for this model in English. This was a purchase for my daughter's birthday. I started separating everything and getting it ready to put together a week before her big party. We are missing parts CBG (x2) ~what you included has ZERO holes drilled, AUH, AAN, DWR, CSD, hardware blister packs EBW DYF and EAL, hardware blisterpack DYG, and the end caps. The ones included with the set are wrong. My family flew in to town to help celebrate her birthday and put this monster together. Her party has come and gone and I had nothing to give her. At this point the only thing we can do is take it back. I can't tell you if it is difficult to install. We weren't able to put it together. We have gotten no where with customer service. Don't waste your money.... IF you do decide to purchase this, make them open it in the store and go through EVERY SINGLE BOX and check for the instructions and inventory the parts; otherwise you will end up frustrated and out of a lot of money.

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reply from Supplier Response

We are so sorry that your Adventure Tower Playset didn't include the correct parts. That would be a frustrating experience. This Playset is backed by an outstanding warranty, making sure that our customers are taken care of. If you have any future concerns or questions, please reach out to us through email at reviews@lifetime.com.

Aug 17, 2016
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

My Grandkids Love This!!!!

[This review was collected as part of a promotion.] I purchased the Adventure Tower Play set six months ago. My grandkids love it. I put it by our pool so they can slide down the slide into the pool. They have a ball with it. We live in Arizona so I installed a mister system on it. It keeps it cool so they can play in the heat of the day. When they are done playing the tower holds their pool toys. I'm so happy I bought this. I would highly recommend this play set. Instructions for assembly were easy to follow. I am a Grandmother...my son and I put it together.

Review from lifetime.com
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May 24, 2016
Reviewer name: Linda333
5 out of 5 stars
5 out of 5 stars review

Well made play set. Very happy with purchase.

The play set was delivered as scheduled. My husband and sons spent a Friday afternoon and most of a Saturday putting it together. It would have gone quicker, but when halfway through, we found we were missing two of the blister packs of hardware and received two packs that we didn't need. After contacting Sam's club, they allowed us to take the parts we were missing from another play set they had in stock, so we were able to finish putting it together without waiting days for the hardware. All in all it went fairly well. Not easy, but not too difficult either. My 3 year old grandson loves it! He Loves to play on the platform with his hotwheels. One thing we did swap out was the monkey bar. It was too high up for a three year old to reach. Instead we replaced it with a glider that he feels very secure while riding. All in all, great purchase!

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Oct 28, 2019
Reviewer name: lori h
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

We purchased this playset Nov 2017 and had it in storage until our home which was under construction was completed in June 2018. The playset was assembled at our new home in June 2018. Initially we were very happy and the kids loved it. However, it has been up for 16 months now and will have to be junked. Poles have rusted completely through. I contacted "lifetime" and I was informed "lifetime" does not warranty rust.

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reply from Supplier Response

We are sorry to hear that your playset has rusted, reach out to our customer service team and they can help you out. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

May 13, 2014
Reviewer name: EricOlsen
5 out of 5 stars
5 out of 5 stars review

Unique Design

I have had the system in my backyard for about a month and it is a big hit my kids and the kids in the neighborhood. It looks different from any other system out there. I really like the metal and plastic that won't cause splinters and won't rot like wood systems will. Also it is low upkeep (no staining or sanding or anything like that). One small complaint on the two climbing walls is the transition between the wall and the deck. It is a bit of a reach for my 3 year old to grab onto something to get up to the deck. My 5 year old can do it just fine. The kids really like the "fort" underneith and matchbox car city molded into the deck.

Review from lifetime.com
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Jul 10, 2020
Reviewer name: Bella
2 out of 5 stars
2 out of 5 stars review

Just OK

The kids enjoy it. Takes two people about a week of afternoons to assemble. Noted some engineering flaws (high angle slide, weak floorboard in fort, indentations in roof that do not allow water to roll off after a rain). Metal seems to rust easily. Some parts were missing. Over-priced.

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