It ONLY connects to 2.4 Wi-Fi. That information is not written on the box or in the online write up. It is very disappointing.

I'm sure if my wifi wasn't a dedicated 5GHz it would work fine. In setting it up, you have to supress the 5 GHz to access the 2.4 GHz. That allowed me to continue the set up. I get to the final stage of setting it up which is scanning the large QR code snd says that I'm done, but the app doesn't progress forward. If i go to the Dashboard, it says that I'm not set up and then it complains about my wifi again. Tried working with CS and they basically tell me to do what I've already been doing. Giving up and returning. Opinion, camera needs to work with 5GHz.

I purchased this as a gift for my mother and it has brought so much joy to both of us, as she gets to watch the visitors to her yard and ask me what they are based on the pictures. It's a great opportunity for us to connect throughout the day to discuss who stopped by. While it might be a little difficult to set up initially for those who aren't tech-savvy, once constructed and paired with your device, it couldn't be easier to use. Birdfy's customer service is also very helpful. The solar panel is essential - never need to bring it inside to charge!

The Birdfy 2 Pro is an awesome camera based bird feeder. I have registered up to 175 bird visits per day with it and found it's AI to be very good at identifying birds! If you're looking to find out what's in your backyard this will certainly increase your knowledge and fun with respect to backyard birding! Holds more food than I expected so I don't have to fill it all the time.

Received this as a mothers day gift and was excited to set it up. The item was very well packaged with plenty of padding. Ours had damage to the front plastic piece. Marks of discoloration looking like the plastic was mishandled before being attached. The damage caused a gap which would allow birdseed to escape. No way this happened in transit--it had to have been packaged this way. Second red flag is all of the glowing reviews. The company must be blocking negative reviews. Do your research, and find the multitude of problems and complaints. Make sure you charge the camera completely and get it connected before you fill with seed or hang the feeder. Connecting with the app never happened. We have the appropriate wifi connection. We are well versed in how these things work and have set up other bluetooth cameras, so not user error.Nothing but a blaring alarm as we tried to get

The Birdfy Solar Powered Bird Feeder 2 Pro with AI Camera is amazing! It was super easy to install and set up. The feeder is durable, weatherproof, and perfect for year round use. The camera captures amazing quality videos and works great at night. The app is very easy to use and does a great job identifying birds. I would recommend this bird feeder to anyone who is looking for a fun and educational experience!

Install and setup was quick and super easy. We already have other Birdfy products and knew the process. The next morning we were already getting videos and photos of birds. Where we set it up also serves and a motion camera for anyone pulling in and out of the driveway. A nice added bonus! So far, no squirrels or other unwanted visitors have been able to get to it. It’s been a couple months and we’ve had no issues with the camera or the feeder itself. The cameras are crisp and clear. The AI features are cool. The AI will tell you what kind of birds are visiting your feeder. Our family is very happy with the product!

This is really cool. I bought it as a Father's Day gift and we opened it today. I am extremely tech savvy and the reason I took off a star is that if you don't know what you are doing, this thing is so frustrating. The biggest issue I had, was the internet. My Eero is 5 ghz and this thing will only run on 2.5 ghz. I had to connect it to my "guest wi-fi" which was 2.5ghz. Only figured this out by Googling the Birdfy and Eero functions. The minute I turned it on, it needed a firmware update. Nothing works or updates till you figure out you need the 2.5 ghz. Then the update works. Prior to figuring all this out I would have told you that the screen is black, the app won't work, and the camera won't work. I didn't read through all the reviews but I bet it's the 2.5 ghz issue if someone is having a problem. The app is a little slow. I also have a somewhat blurry camera on the small one that zooms up close. Almost looks like I need to take a plastic cover off of it so I'll have to go check that later. Other than that, it truly does seem really cool and takes good videos and pictures! It also identifies the birds. I had two House Finches and a Cowbird visit right away. Never heard of a Brown Cowbird??

I got this for Mother’s Day. It’s super cute and I was so excited. I spent a couple hours setting it up outside and then started getting the camera hooked up to my phone. I do all the IT type work at my house, this should not be hard. It said the camera needed a firmware update. So I tried updating it. It times out, I tried again. Still nothing would download for the update. I turned it off, I turned my phone off, I removed the ap and rewarded the ap. I tried all the tricks I could think of and the ones google offered. Finally, I broke down and called support. They had me try a hotspot. Still nothing downloading. She said she would have someone else reach out through email. No email came. The next day I sent an email asking for added support, no response to email. I send email again tonight. If I don’t hear back, I’ll just return the device. I’m bummed.

Worked great for a while and was really happy with how easy it was and how great the bird footage was. Then all of a sudden one day the motion detection in the camera just stopped working. Contracted Birdfy and they said "yeah it is a common issue". Also the AI identification stopped and when I try to add it back it says I have to pay a monthly subscription even though it was advertised as lifetime AI. Disappointed, would not buy again.