Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
SAMSUNG 75" Class QN9D-Series 4K Ultra HD Smart Neo QLED TV - QN75QN9DAAFXZA
4.6 out of 5 stars
stars1,188 ratings1,186 reviews
  1. 5 stars78% (922)
  2. 4 stars15% (176)
  3. 3 stars4% (47)
  4. 2 stars1% (10)
  5. 1 star3% (33)
Write a review
Sort by |
Showing 11-20 of 1,186 reviews
Sep 22, 2022
bookworm123
5 out of 5 stars review

Verified Purchase

55" 2021 QN90A Neo 4K Smart QLED TV

Great picture. 4K channels really look good on this TV as do HD channels. The sound is also very good.

Review from Samsung Canada
Helpful?45GEEAK9PTJO15322462706
reply from Operations

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 9, 2023
Happy Samsung Viewer
4 out of 5 stars review

Verified Purchase

Good viewing!

The TV is now almost 2 years old. The picture and colour are very good but there appears to be a touch of blooming but not intolerable. Overall I am quite happy with the TV.

Review from Samsung Canada
Helpful?45GEEAK9PTJO15322462706
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Sep 1, 2021
Nancy
4 out of 5 stars review

Verified Purchase

Nice TV, had to download firmware update.

There was a sync problem with audio and video. After doing some research, I found a firmware update that need to be downloaded to a USB stick and then apply to TV. Otherwise nice TV.

Review from walmart.com
Helpful?45GEEAK9PTJO15322462706
Apr 18, 2022
Rick G.
5 out of 5 stars review

Verified Purchase

Just buy this!

Set up was really easy. As a television, it's simply outstanding. The various features and apps are intuitive to use, and function flawlessly. Very impressed. Highly recommended.

Review from Samsung Canada
Helpful?45GEEAK9PTJO15322462706
reply from Operations

Thank you, Rick G! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Aug 1, 2021
PITT
5 out of 5 stars review

Great QLED TV for next gen consoles

[This review was collected as part of a promotion.] I paired this with my Xbox Series X which I bought on release day and this definitely is a great TV paired with it. Its game mode combined with Dolby Atmos passthrough for my Samsung Harmon Kardon Soundbar you can't ask for anything else. 10/10

Review from Samsung US
Helpful?45GEEAK9PTJO15322462706
Dec 21, 2021
Unsolicited Ads
1 out of 5 stars review

Unsolicited Ads are so annoying!

The tv itself is great. High quality sound and picture. I am giving it 1 star because the tv menu bar has ADs for McDonald etc on it and we cannot figure out how to then it off. It's very annoying after purchasing this TV that Samsung feels they can sell third party advertising to us.

Review from Samsung Canada
Helpful?45GEEAK9PTJO15322462706
reply from Operations

Hi Unsolicited Ads, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Sep 5, 2021
wmb50
2 out of 5 stars review

beyond blurry

screen had to be replaced twice the first month of ownership, the picture is incredibly brilliant but action scenes are so blurry they are unwatchable and sound synchronization is non existant have a 5 year old top end samsung 4k that is beautiful but this one is bust have tried every setting available nothing helps

Review from Samsung US
Helpful?45GEEAK9PTJO15322462706
reply from Samsung Brand Ambassador

wmb50, Thank you for choosing the Samsung QN90A TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Jun 23, 2022
MillerT
1 out of 5 stars review

A return label in the bottom of the packaging

i just received my qn90a 85 inch tv today and after mounting it but before turning it on i removed all packaging from the staging area. to my surprise there was a return authorization with rma in the bottom of the package. sure enough, when i turned on the tv, more than half of the screen was damaged. mind you, the shipping box was nearly pristine and the tv itself had no discernible damage when off. i am flabbergasted to have received someone's return as a new product and have promptly initiated a return.

Review from Samsung US
Helpful?45GEEAK9PTJO15322462706
Jul 23, 2021
JakubJ
5 out of 5 stars review

The great giant

[This review was collected as part of a promotion.] This TV is great and big. You really feel like you are at the movies with very accurate colors. The features include voice assistant and all streaming apps - all seamlessly integrated into the user interface. Samsung's own TV service is a plus.

Review from Samsung US
Helpful?45GEEAK9PTJO15322462706
Jun 2, 2021
Vladd
1 out of 5 stars review

Great if you want a 65" prism in your living room.

i was very excited about this tv. i am 100% in the samsung ecosphere, samsung phones, 2 frame tvs and i love the ease of the samsung setup, and how my phones interact with the tv. this tv when running is ok. it's incredibly harsh with bloom on almost any setting, but that isn't the biggest issue. the biggest issue is that the tv appears like a giant prism in my living room during the day while running dark scenes. you can tell by the reflections the panel is distorted is some way and there is a large light wavy distortion running diagonally across the screen. i have never seen a panel this bad. i'd give this panel 0 stars if i could. i have been really happy with my frame tvs, so i will probably downgrade to the 65" frame.

Review from Samsung US
Helpful?45GEEAK9PTJO15322462706
reply from Samsung Brand Ambassador

Hello Vladd, Thank you for your review of the QN90A Neo QLED TV and for sharing your thoughts regarding screen glare and we will share your feedback with our product teams. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you. ~ Samsung Specialist