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Customer reviews for Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz. for
Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz.
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4.7 out of 5 stars
stars
234 ratings49 reviews
  1. 5 stars86% (202)
  2. 4 stars6% (15)
  3. 3 stars2% (5)
  4. 2 stars1% (3)
  5. 1 star4% (9)

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Showing 41-49 of 49 reviews
Jul 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

It came expired !!!!

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

We're sorry to hear your Hershey's Cocoa arrived expired, as this is not the experience we want for our consumers. We invite you to contact us at consumers@hersheys.com and mention case# 11573791 so that we can issue a complete report to our QA team. Looking forward to hearing back from you.

Sep 18, 2025
Reviewer name: SuzTex12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Changed container.

I had a hard time finding it in the store but was glad to see the new packaging

Helpful?66ZZ8IYW1I1315318811753
Sep 29, 2025
Reviewer name: Sheila
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value

Best cocoa. Much more reasonable at Sam's.

Helpful?66ZZ8IYW1I1315318811753
Feb 5, 2026
Reviewer name: SYLVIA
1 out of 5 stars
1 out of 5 stars review

Preferred the container

I ordered 4 packs and 1 was damaged.

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

Hi, Sylvia. We’re sorry to hear that one of your HERSHEY’S Cocoa containers arrived damaged — that’s definitely not the experience we want for you. We invite you to email us at consumer@hersheys.com and mention Case No. 11453705 so we can further assist. Thank you.

Sep 30, 2025
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy Big Save More

This large beg of Hershey's Cocoa will get you ready for holiday baking. Love Hershey's chocolate

Helpful?66ZZ8IYW1I1315318811753
Oct 3, 2025
Reviewer name: Hairbender60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All things chocolate.

Use this cocoa all the time. Not sure why they wouldn’t ship it, but was happy to find it in store.

Helpful?66ZZ8IYW1I1315318811753
Nov 21, 2025
Reviewer name: Minhazul
1 out of 5 stars
1 out of 5 stars review

Couldn't locate in store. Only shipping.

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

Hi, Minhazul. We’re sorry you weren’t able to find Hershey’s Cocoa. Availability can vary by location, and sometimes certain items are offered online only. We appreciate you letting us know, and we’ll share your comments with our team. Thank you.

Sep 6, 2025
Reviewer name: Nunya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's cocoa powder

It's cocoa powder. If you're not familiar with this product, climb back under your rock- the world gets harder from here

Helpful?66ZZ8IYW1I1315318811753
Sep 17, 2025
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Brownies

Little pricey, best for baking !

Helpful?66ZZ8IYW1I1315318811753