Customer reviews for Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz.

Customer reviews for Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz. for

Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz.

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4.7 out of 5 stars

stars194 ratings43 reviews

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Jan 4, 2026

5 out of 5 stars review

Verified Purchase

Best Price Anywhere

I use Hershey's Cocoa to make a homemade cocoa mix for my kids, as well as homemade brownie mixes for gifting and great chocolate cakes and cookies. Sam's Club has the best price per ounce for this product of anywhere I have found.

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Nov 15, 2025

Pretribrapper

5 out of 5 stars review

Verified Purchase

Alsays Good. Non-GMO is the way to go

Affordable and good. Cacao seems to have been up in pr I ce but glad Sams has this in bulk because we use often. Great product. My "Yuka" app rates it 90/100 and it is considered excellent

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Jan 16, 2026

Grammy D

5 out of 5 stars review

Verified Purchase

Love Hershey

So happy to find Hershey's Cocoa. Price is good for this size as the local stores are not carrying name brands. I will not buy generic nor store name brands as the quality of the products are not the same.

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May 5, 2026

Buddy

5 out of 5 stars review

Verified Purchase

Good value.

Good quality product and value.

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Sep 18, 2025

Karla

5 out of 5 stars review

Verified Purchase

In stock again

Hershey’s cocoa is the best, glad it’s back in stock before the holidays.

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Dec 13, 2025

Frank

5 out of 5 stars review

Verified Purchase

Good and Bad

Good product, just don't like the bag concept!

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Nov 23, 2025

Chris

3 out of 5 stars review

Verified Purchase

Needs better packaging bag broke open easy

Great price for the value

Helpful?

reply from HERSHEY'S

Hi, Chris. We’re glad to hear you found great value in Hershey’s Cocoa, but we’re sorry the packaging didn’t hold up as expected. Your comments about the bag breaking are very helpful, and we’ll share them with our team as we look for ways to improve durability. Thank you for sharing your feedback!

May 19, 2026

Unlisted

3 out of 5 stars review

Verified Purchase

Same cocoa in a new, dissapointing, package.

This is is the same cocoa powder we've used for decades but with a downgrade in the package. The bag is harder to use and messier than the carton style they had since I was a kid 60 years ago.

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reply from HERSHEY'S

We’re glad to hear you’ve enjoyed our cocoa for so many years, but we’re sorry to learn the new packaging hasn’t met your expectations. We understand how important convenience and ease of use are, especially for a product you’ve trusted for decades. Your comments about the bag being harder to use and messier are truly valuable, and we’ll be sure to share them with our team for consideration. Thank you.

Sep 12, 2025

ghmilton

2 out of 5 stars review

Verified Purchase

Not so much.

Comes in a plastic bag instead of a container you can measure from.

Helpful?

reply from HERSHEY'S

Hi! Please reach out to Sam’s Club Contact Support at (888) 746-7726 so that they can offer further assistance.

Feb 15, 2026

1 out of 5 stars review

Verified Purchase

Bad packaging on Hersheys!

I’m not a fan of the new packaging

Helpful?

reply from HERSHEY'S

We're sorry to hear you’re not a fan of the new Hershey’s Cocoa packaging—we appreciate you taking the time to let us know. Your comments are truly helpful, and we’ll be sure to pass them along to the right team. Thank you for sharing your feedback with us.