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Customer reviews for Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz. for
Hershey's Cocoa 100% Cacao Natural Unsweetened, 23 oz.
4.7 out of 5 stars
stars184 ratings39 reviews
  1. 5 stars88% (161)
  2. 4 stars6% (11)
  3. 3 stars2% (3)
  4. 2 stars1% (2)
  5. 1 star4% (7)

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Showing 31-39 of 39 reviews
Jan 4, 2026
Curtis
5 out of 5 stars review

Verified Purchase

Excellent Product

Excellent Product

Helpful?66ZZ8IYW1I1315318811753
Sep 17, 2025
Kat
5 out of 5 stars review

Verified Purchase

Brownies

Little pricey, best for baking !

Helpful?66ZZ8IYW1I1315318811753
Sep 6, 2025
Nunya
5 out of 5 stars review

Verified Purchase

It's cocoa powder

It's cocoa powder. If you're not familiar with this product, climb back under your rock- the world gets harder from here

Helpful?66ZZ8IYW1I1315318811753
May 3, 2026
anonymous
1 out of 5 stars review

Stupid

The cocoa might be good quality, but the fact that you put it in a bag that makes it virtually impossible to measure and makes a huge mess cancels out any quality the product has.

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

We’re sorry to hear that the packaging for HERSHEY’S 100% Cacao Cocoa caused frustration when measuring and using the product. Your comments will be shared with our team. Thank you.

Dec 5, 2025
PATRICIA
5 out of 5 stars review

LOVE the new packaging

For the folks complaining about the new bag packaging, buy a container for it….I previously had 2 orders which had 2-3 of the old containers in them, explode all over the other items in the box. And you know how much fun it is trying to clean up cocoa powder-it gets everywhere. Hershey actually listening to its customers and improving the packaging for shipping is a GOOD thing people! There are so many storage options these days, this is not something to complain about. Also, for those that may still have one of the old containers, do like I do and fill it back up with new when empty…..

Helpful?66ZZ8IYW1I1315318811753
Nov 21, 2025
Andy
1 out of 5 stars review

It says it's only available for online shipping but refuses to ship to my address or other addresses of friends. Sam's says they can't ship to my address (residential neighborhood with verified correct address). What does Sam's want? They won't carry it in store and they won't ship to any address I put in. Either say it's out of stock or ship it!

Helpful?66ZZ8IYW1I1315318811753
Nov 21, 2025
KELLY
5 out of 5 stars review

So glad it is back in stock! I cant be without cocoa in my pantry! Much better price than smaller containers in groceries. I don't care what the packaging is, for the better price than other places, I will deal with the container!! Thank you Sam's.

Helpful?66ZZ8IYW1I1315318811753
Feb 5, 2026
SYLVIA
1 out of 5 stars review

Preferred the container

I ordered 4 packs and 1 was damaged.

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

Hi, Sylvia. We’re sorry to hear that one of your HERSHEY’S Cocoa containers arrived damaged — that’s definitely not the experience we want for you. We invite you to email us at consumer@hersheys.com and mention Case No. 11453705 so we can further assist. Thank you.

Nov 21, 2025
Minhazul
1 out of 5 stars review

Couldn't locate in store. Only shipping.

Helpful?66ZZ8IYW1I1315318811753
reply from HERSHEY'S

Hi, Minhazul. We’re sorry you weren’t able to find Hershey’s Cocoa. Availability can vary by location, and sometimes certain items are offered online only. We appreciate you letting us know, and we’ll share your comments with our team. Thank you.