Hello, Frederic. Thank you for sharing your experience with your LG Dryer. We appreciate the details you provided about the clothing getting caught near the lint filter on both units you received. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James

We love this! It sounds like the DLE8200W arrived at the perfect time. We're thrilled it's handling those heavy pet loads with ease—thanks for choosing LG! Should you ever need anything else, we're just a call or a click away. Connect with us at 888-542-2623 or through our support page: https://www.lg.com/ca_en/support/contact-us/

Thank you for sharing your experience with your DLE8200W. We understand how frustrating it can be when clothes occasionally come out damp, especially when you’re expecting a fully dry load. Intermittent dampness can sometimes be related to load size, fabric type, cycle selection, or airflow. A few things you may want to check: Avoid overloading the dryer—larger loads can prevent proper airflow. Make sure the lint filter is cleaned before every cycle. Check that the exterior vent and ducting are clear of lint buildup or obstructions. Try using a Sensor Dry cycle rather than Manual Time Dry for mixed fabric loads. For heavier items (like towels or bedding), you may need to use a heavier-duty cycle or add extra time. If the issue continues, we’d be happy to help you troubleshoot further to ensure everything is operating as it should. Please contact our LG Canada support team at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us through: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com • ✉️ Email: https://www.lg.com/ca_en/support/email We appreciate you choosing LG and are here to help!

We’re thrilled to hear that you love your LG washer and dryer and would recommend them to others — that truly means a lot to us. Your support and confidence in our products are greatly appreciated. If you ever have any questions or need assistance, our LG CareQ Team is happy to help at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us via: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email

Great to hear you’re enjoying your LG washer and dryer. Should you need assistance with the ThinQ app, please call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

Thank you for sharing your experience, YSLB. We're glad to hear you've been enjoying your new DLE8200W, but we want to help ensure your delicate clothing stays perfectly protected. We're sorry to learn that thinner clothing has been getting caught near the front door. As a first step, please make sure the lint filter housing is completely clean and that the lint filter is fully seated in place before each cycle, as this can sometimes help prevent clothing from catching. We also apologize that you weren't able to upload a photo through the review form, as images can be very helpful in understanding concerns like this. If the issue continues, our support team would be happy to look into it further. Please don't hesitate to contact us through https://www.lg.com/ca_en/support/contact-us/. Thank you for your valuable feedback and for choosing LG.

Hello, Angelica! Talk about an absolute game-changer! Knowing that your LG Dryer is bringing genuine happiness to your laundry routine by speeding through cycles and making your daily schedule a breeze is the best news ever! We are entirely thrilled to have earned your glowing recommendation and to keep delivering that lightning-fast performance to your household. If any questions ever pop up in the future, you can always comfortably find our team ready to help at @LGUSSupport. ^James

A smarter dryer that saves you time and electricity? That is a win, LamaA! We are thrilled to hear your new DLE8200W is already outperforming your old dryer after just two weeks and making laundry day more efficient. Saving you both time and electricity is exactly what we aim for, and we love knowing you are already enjoying the difference. Welcome to the LG family, and thank you for the wonderful recommendation! If you ever have any questions or need assistance, you can reach our LG CareQ team through our support page: https://www.lg.com/ca_en/support/contact-us/.

We’re delighted to hear that you’re enjoying the capacity and performance of your new dryer, and that it handles both large and small loads efficiently in just one cycle. It’s great to know it has been a positive upgrade from your previous unit. Your feedback is truly appreciated and helps us continue delivering quality products that make everyday laundry easier. If you ever need assistance, you can reach our LG CareQ team at 1-888-542-2623. You may also contact us via live chat or email here: https://www.lg.com/ca_en/support/contact-us/ We’re grateful to be part of your home.

We’re thrilled to hear that your DLE8200W is one of your favorite appliances! It’s great to know it’s easy to use and drying your clothes well. Thank you for sharing your feedback! If you ever need assistance, LG Canada support is available at 1-888-542-2623 or via: • Contact Us: https://www.lg.com/ca_en/support/contact-us/