the dampness sensor for the dryer stopped working within a month of owning the dryer. I have been waiting for 2 months for LG to repair it for me and they still haven't done so. so overall I am very unsatisfied.

[This review was collected as part of a promotion.] Aside from the electrical cable not being included (which seems so odd!), this is a fantastic dryer. It can handle larger loads of laundry - which makes washing blankets much more convenient - and it also has an energy saving option as well as AI sensing. It was easy to setup and install, too, so all around a great addition to our laundry days!

[This review was collected as part of a promotion.] This felt like a complete rethink of what a dryer could be. The AI sensor dry detects fabric and load size to automatically create the right dryer settings. With two kids in the house it’s nice to take a decision off my plate. I LOVE using the ThinQ app for remote start and monitoring. I am also comforted by the option to run diagnostics via the app. It dries quickly and quietly and takes up less space than my previous dryer.

(This review was collected as part of a promotion.) Super impressed with how quickly and in 1 cycle dries a large volume of clothing. This is a major upgrade to my previous one which still worked, but would need multiple run cycles and would leave a layer of lint on the surrounding area. The delivery was perfect, they installed with the additional exhaust duct that we ordered with it to replace our previous one. The dryer itself looks sleek, I love that you can see into the window (my previous one did not have this) and that the door is reversible!! That is such a great feature because at first I thought I was stuck with opening it the way it was, but realized I can custom it to fit my needs. There are a lot more dials and settings vs. my previous one which is a bit intimidating at first. I’m still playing around with those functionalities to adapt to the best choice for what I’m drying. I also haven’t yet used the wifi feature, but its a nice bonus as it can tell you when your dry time is almost done (nice if you want to do multiple loads back to back). It’s also not noisy at all, which is a great benefit! So far, so good!

(This review was collected as part of a promotion.) We have been loving this large capacity, LG dryer with Wi-Fi capabilities! Our old dryer was taking 2 1/2 cycles to dry clothes, and this one takes only one cycle. There are different programs to choose from as well as specialized programs that you can download in the app. I love that if I want to touch up something in the dryer, I can restart it from my phone. Installation was easy the LG team delivered and installed for free. Something that's a bit different is that the top of the dryer is slanted which does give it more of a modern look- but limits you from storing anything on top of the dryer. It's not a big deal. I think it probably gives an overall cleaner look in my basement laundry, but something to be aware of. I like the black door and how it lights up when the cycle is finished or when you open the door. With two young kids, we are constantly doing laundry, so it's great to have a dryer that we can rely on. We haven't gotten an alert that we need to clean out the lint. I do empty the lint trap ievery load but I like that that's a built-in feature if the flow is an issue. As an added bonus, you can change the dryer finish sound. I saw some people saying that they didn't like that there was only a 20 minute touchup. You can press less and it goes down to five minutes. Overall this is a great dryer and I'm happy that we purchased it. It's making my life easier.

[This review was collected as part of a promotion.] Installation wasn't too difficult, you have to supply your own cord either 3 or 4 prong depending on your outlet type. I was able to connect my own ductwork to the back of the dryer so I didn't pay extra for installation help. The hardest part of installing was connecting the dryer to WIFI, it doesn't work with 5G it needs 2.4 gigahertz to set up properly. The app is easy to navigate and you get an additional 1 year warranty if you set it up. The app has additional cycle ending tunes you can choose from for your dryer, it also has remote features to monitor your energy use or even start the dryer. I use AI dry option a lot, I do at least 2 dryer loads a day and the AI dry usually works best for my loads. I love customizing my dry times and can pick how dry I want them to be. I use the Wrinkle Care feature for dress clothes and the Energy Saver one to help me keep my costs lower. The sleek modern design and the ability to dry larger loads in the bigger drum make my dryer perfect for the amount of laundry my family makes for me. I love that when not in use the dryer door is black and when it's running, I can clearly see my clothes tumbling. I actually love using this dryer because when I use the app I can tell how long until my load is done, pause it, restart it or start it at a later time, perfect for us because our electric is cheaper at certain times of the day.

[This review was collected as part of a promotion.] Love my new LG ThinQ dryer. Set up was a breeze for my husband and he was even able to easily reverse the door so it opened to the left verses the right how it came. Very quiet when running. The drum is huge and can hold a very large extra load, even my big oversized comforter. Also drying a regular load takes about 40 min which is much shorter than my old dryer that would take 60 minutes or more to dry a regular load. The AI sensor drying automatically adjusts heat and time. Love that it's an energy saver. Still learning all the features of the ThinQ AI but you can control the dryer all from your smartphone, which is cool.

[This review was collected as part of a promotion.] So we switched from a very old dryer and I can say learning how to use this was a little confusing at first. But once we figured it out it was very easy! It is a beautiful machine lol. It seems very sturdy and built very well. I'm use to having to run the dryer a few cycles to get a large load of clothes dry so I was very impressed that we only had to run one 60 minute cycle and our clothes were perfect. What's even better is it has an app that you can start, stop, change the modes on it. It even let's you know when your clothes are finished. I love my new dryer!

[This review was collected as part of a promotion.] I've always had great experiences with LG products, so choosing this dryer was an easy decision. It looks sleek, runs quietly, and dries clothes quickly. I also love how easy the controls are to use, and it has plenty of settings for different types of loads. It's made laundry so much more convenient and the quality feels exactly like what I've come to expect from LG so I have no doubts it will hold up for many years since it's so durable.

Doesn't dry well. Have to do repeated cycles. Also catches clothes in a spot underneath the lint filter and twists the clothes up. When I pull them out it tears the material and is ruins that piece of clothing. Would not recommend this dryer. Had the service tech come out to repair it and he tightened some screws under the lint filter, but that didn't fix the problem just tore my lint filter. Have requested another solution and have not been contacted back.