Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing forSleek looking, large tub, great wash!
[This review was collected as part of a promotion.] First of all, this is a beautiful appliance. From the color to the sleek layout of the controls, it looks great and functions very well. Large tub accommodates a large load, washes and spins out perfectly. It's very appreciated in our laundry room.
Now that’s what we love to hear, Mrs. Buchanan! Style and performance in one! 🙌 We’re thrilled your new washer is not only turning heads in the laundry room with its sleek design, but also tackling those big loads like a champ. Make sure to download the ThinQ app for even more amazing benefits. If you have more love to share or feedback, connect with us on social media @LGUSSupport. Here’s to fresh, clean laundry made easy. ^Joslyn
So Much Room
[This review was collected as part of a promotion.] I'd been using a front load washer for years and years. I wanted to switch back to a top load so I could soak my clothes as well as feeling like a top load washer cleans better. I decided on this LG washer due to the capacity of the washer. I can literally fit 2 loads of my previous washer in one load with this LG washer. I like the AI feature that automatically selects the water level and type of wash as well. Easy to "set and forget". The washer also runs very quiet which is nice.
Thank you for sharing your experience with us, Shelly. We’re so glad you made the switch with us! 🙌 It’s awesome to hear how much you’re loving the extra room, the AI convenience, and that whisper-quiet performance. Sounds like laundry day just got a whole lot easier (and quieter)! If you have more love to share or feedback, connect with us on social media @LGUSSupport. Thanks for choosing LG — happy washing! 💚 ^Joslyn
So BIG!
[This review was collected as part of a promotion.] We are loving the size of this washing machine. We can wash all of our bedding in one load. The color is an off black, very sleek. Still discovering all of its features, but the AI setting is awesome. It uses weight and other algorithms to optimize the temperature and spin rate that us best for each load!
No more laundry limbo—your LG washing machine just changed the game! 🖤✨ That sleek finish and ultra-generous capacity aren’t just stunning, they’re seriously smart too. We love hearing how AI technology is making laundry feel less like a chore and more like a personalized experience. From bedding to everyday loads, it’s all about efficiency, elegance, and extra time back in your day. Thanks for letting LG be part of the fresh start in every cycle! ^Anthony
Amazing and efficient
[This review was collected as part of a promotion.] I absolutely love my new LG washer! The drum is quite spacious, with my previous washer I always got a little nervous stuffing my king size quilt inside. I had absolutely no concerns here. It cleaned it like a champ. I love how customized you can tailor each load if necessary. There are so many cool features within the app, I'm still testing them all out. I'm also a big fan of the fact there's a space for powder detergent in the dispenser tray. Setup and app connection was a breeze. The drain hose has great flex to it but stays in place quite easily. They were very thoughtful in the details that often aren't given a second thought. Very appreciated. All in all I find this to be a great washer that will suit my family for years to come.
Hey there! We are absolutely thrilled to hear how much you love your new LG washer! It's fantastic to know that the spacious drum provides ample room, even for your king-size quilt, and that it cleaned it like a champ. We're delighted you appreciate the ability to customize each load and are enjoying exploring the many cool features within the app. It's also wonderful to hear that the dedicated space for powder detergent in the dispenser tray and the easy setup and app connection are making your laundry routine even smoother. We put a lot of thought into those smaller details, like the flexible yet stable drain hose, so your appreciation truly means a lot to us. Thanks so much for sharing such positive and detailed feedback! We're confident your new LG washer will continue to suit your family's needs wonderfully for years to come.
Quiet and Big
[This review was collected as part of a promotion.] Have used a front load washer for 10 years and going back to top load now and decided to get this washer. Why top load? Easier to load, fits more and can soak clothes. This washer runs very quiet and it's huge! It fit the same amount of clothes I did in my old washer with two loads and even had more room! You can see in the photo below - I put in what would be two loads in my previous washer and there is still room. The clothes washed perfectly and came out clean. The AI is supposed to figure out what kind of clothes and how full the washer is to determine the best way to wash them. So far, it's done well and no issues. The black color is nice but shows fingerprints really easy, but it's easy to clean off with a damp cloth.
Hey Doug. Returning to top load after a decade with a front load has been a total game-changer, especially with this LG washer. It runs whisper-quiet, holds a considerable amount, and makes soaking clothes easy again. I fit what used to be two full loads with room left over, and everything came out fresh and clean. The AI wash feature is a smart bonus that adjusts to each load like a pro. The black finish looks sleek, and a quick wipe keeps it smudge-free. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🙂 ^David
washer preformance
i love my washer. it is so quiet i can hardly hear it running. It has a huge drum. holds alot of clotes. It cuts down on loads. Highly recommend it.
Hi there! Thank you for sharing your positive feedback on the LG WT8200CW washer! We are delighted to hear how much you love your new appliance! It’s great to know that the quiet operation and the huge drum capacity are cutting down on your laundry loads and making your life easier. We truly appreciate your high recommendation. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach the LG CareQ Team at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!
Worse washer ever!
DO NOT BUY! The washer leaves dirt on you clothes and customer services is not helpful.
Hi, Shun. Thank you for reaching out about your LG Washer (WT8200CL) model. We understand the importance of having a washer that keeps your clothes truly clean and performs the way you expect. <br />When residue appears on clothing, one helpful step is to run a Tub Clean cycle with either liquid chlorine bleach or an approved washing‑machine cleaner. This helps clear the buildup inside the drum that can transfer onto clothes. It can also help to check the drain pump filter and ensure the water level settings match the size of your load, as smaller loads with heavy soil can sometimes leave particles behind. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. We’d like to take a closer look and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help further. ^Juvy
horrible customer service.
Horrible customer service. Keep changing time service. Horrible quality.I will never buy LG.
Hi, Khalil. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT8200CL) model to be serviced on time and to operate reliably. To help keep your washer running smoothly, one helpful step is to check that the washer is leveled properly—an unbalanced installation can cause noise, vibration, and cycle interruptions. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you still need assistance with service scheduling or support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy