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Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing for
LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing
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4.2 out of 5 stars
stars
53 ratings53 reviews
  1. 5 stars74% (39)
  2. 4 stars8% (4)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star17% (9)

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Showing 51-53 of 53 reviews
Jul 25, 2025
Chemist1981
5 out of 5 stars review

Big and sleek

[This review was collected as part of a promotion.] So it says 5.0 cu.ft. Mega Capacity and means it. So large! Did a queen comforter with no issues at all. Sorta fun to watch trough the glass top. It closes slow, no more slammed top. Still working through the AI parts, but it seems to sense the needed cleaning cycle, and the turbo is really fast. It does seem easy to reach into. I am 5'4" and can reach the bottom without a struggle. Overall great washer so far. The app is cool, and tells me when the cycle is done, nice tool.

Review from The Insiders
Helpful?4OE5OVGVY3UU15292500455
reply from LG Digital Care Team

Hey there! That's wonderful to hear how much you're loving your new LG washer! The 5.0 cu.ft. Mega Capacity is clearly a huge win, handling even queen comforters with ease. It's fantastic you're enjoying the slow-closing glass top and finding the AI features with TurboWash so quick and efficient. Plus, being easy to reach into at 5'4" is a great design highlight! The app is a super cool tool for cycle notifications, making this a truly great washer so far. Enjoy your perfectly clean loads! ^ Diego

Jul 18, 2025
ShelleyGw
5 out of 5 stars review

So Much Room

[This review was collected as part of a promotion.] I'd been using a front load washer for years and years. I wanted to switch back to a top load so I could soak my clothes as well as feeling like a top load washer cleans better. I decided on this LG washer due to the capacity of the washer. I can literally fit 2 loads of my previous washer in one load with this LG washer. I like the AI feature that automatically selects the water level and type of wash as well. Easy to "set and forget". The washer also runs very quiet which is nice.

Review from The Insiders
Helpful?4OE5OVGVY3UU15292500455
reply from LG Digital Care Team

Thank you for sharing your experience with us, Shelly. We’re so glad you made the switch with us! 🙌 It’s awesome to hear how much you’re loving the extra room, the AI convenience, and that whisper-quiet performance. Sounds like laundry day just got a whole lot easier (and quieter)! If you have more love to share or feedback, connect with us on social media @LGUSSupport. Thanks for choosing LG — happy washing! 💚 ^Joslyn

Nov 21, 2025
KHALIL
1 out of 5 stars review

horrible customer service.

Horrible customer service. Keep changing time service. Horrible quality.I will never buy LG.

Helpful?4OE5OVGVY3UU15292500455
reply from LG Digital Customer Care

Hi, Khalil. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT8200CL) model to be serviced on time and to operate reliably. To help keep your washer running smoothly, one helpful step is to check that the washer is leveled properly—an unbalanced installation can cause noise, vibration, and cycle interruptions. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you still need assistance with service scheduling or support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy