Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing forWashing Machine Review
[This review was collected as part of a promotion.] The capacity is awesome! Before getting this washer, a weekend trip to the laundromat had to be made to wash our bedding. Now we can do it on our time, whenever we want! The spin cycle seems to work very well too. I feel like the loads come out of the washer more dry than our last washer. Thus, the dryer time is shorter too!
Hello. We love this review — thank you for sharing! It’s great to hear how the washer’s capacity is saving you those weekend laundromat trips and giving you the freedom to wash bedding at home whenever you like. We’re glad the spin cycle is making loads come out drier, cutting down dryer time and making laundry day even more efficient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Love it
[This review was collected as part of a promotion.] It’s an upgrade to our old lg washer original was purchased new in 2012 it lasted till June 2025 without needing any kind of maintenance. So when it died we looked for something affordable and the same machine we had came up but the newest edition with all the bells and whistles here’s to hopefully another 12 years of amazing products. FYI the original lg dryer bought back in 2012 is still going strong. Some of the features of the upgraded washer I love are the ai wash and the app notifications. It’s nice to have updates when not at home just to remind me that hey don’t forget there is clothes that needs to be dried. Great job lg love your products. The installation was easy and hassle free.
Hi Frank, thank you for sharing your experience with the LG WT8200CL washer. We’re delighted to hear your original LG washer served you well for over a decade and that the upgraded model with AI Wash and app notifications has added even more convenience to your routine. It’s wonderful that installation was smooth and hassle‑free, and we appreciate your continued trust in LG products. For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Amazing washer!
[This review was collected as part of a promotion.] This washer is amazing. It has an app and allows you to view and change cycles. It has a lot of nice options and even allows you to use AI to determine the recommended settings based on laundry. I find it washes our clothing thoroughly and efficiently. I love my new washer. It has a large capacity and can fit large items like comforters and blankets.
Hi there — thank you for the wonderful review! We're thrilled to hear that your LG washer is making laundry easier and more efficient with its smart features, spacious capacity, and powerful performance. It’s great to know the app and AI settings are helping you get the most out of every cycle. We truly appreciate your feedback! ^James.
Awesome upgraded washer
[This review was collected as part of a promotion.] You never truly know how badly you need a new washer until you get the new one and realize how many “issues” you’d been taking for granted. Right away this washer slotted in as the perfect upgrade and there’s been noticeable improvements. The smallest but it represents LG not leaving any detail behind is the bleach cup. In old systems it was a separate part that snapped out but that left it open to rust and grime. This new one is molded in place so you only have to worry about the drain hole becoming clogged. My very first use went straight for the ThinQ app (there’s two QR codes inside the machine so make sure you grab the right one.) I needed to wash delicates and there’s not a preset n the selector wheel BUT I honestly think this was the best thing for me because once I entered the app I could see why you didn’t want to miss it. Soaking options, multiple rinse cycles, the aforementioned delicate cycle were all there and honestly if the delicates cycle had been on the selector wheel, I probably wouldn’t have checked out ThinQ for a while. Overall though this is a workhorse, I’ve run at least 12 loads through it this week and it performs like a champ. The only odd item is the detergent cup doesn’t always drain but since I’m using reusable pods in the tub, it hasn’t affected things at all. I’ll probably call in and just validate how to make sure that works well going forward in case I switch back to liquid. The actual washing though is superb. It seems much smarter than my last top loader that would leave everything plastered to the walls and required drying the clothes to get out the wrinkles. In this case it seems to more gently end things so the clothes aren’t pinned and twisted, so hanging up clothes to dry works much better. Other improvements I’ve noticed are the lid, the additional cycle options, the spinning impeller (seems to be made of a new material that looks to hold up longer, my last one looked like it had a fight with a wagon of cats), and the top edge of the basin looks like it’s angled to reduce the tendency of debris sitting in there over time. Only time will tell if this one holds up longer or just as long as the previous but shout out to LG that the motor and actual function never failed so I’m looking forward to this one lasting just as long. Definitely feels like they improved all the items I might have noted as wanting to upgrade on my last set and the love the color. Touch panel is fairly fingerprint prone but rest is A+.
Hi, Rivalyn. Thank you for taking the time to share such a detailed and thoughtful review! We're thrilled to hear how well your new LG washer is performing and how the design upgrades, smart features, and ThinQ app have enhanced your laundry experience. It’s great to know the improvements are making a real difference, especially with the delicate cycle and quiet operation. If you decide to switch back to liquid detergent and want to confirm the best setup for the detergent cup, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're happy to assist! ^James.
Horrible
Lors des brassées de foncé qui ne se met pas dans la sécheuse, le linge sort plein de poussière dedans. Je dois frotter tous mes vêtements pour l’enlever avant de faire sécher. J’ai toujours eu des frontales et je n’ai jamais eu ce problème. LG dit que c’est ma façon de laver qui en est la cause. J’ai essayé toutes leur recommandations sans succès. C’est clairement l’appareil le problème. Je ne recommande pas du tout. Je n’achèterai plus jamais de laveuse à chargement par le haut et certainement pas la marque LG vu le terriblement mauvais service à la clientèle.
Nous sommes sincèrement désolés pour la frustration et les désagréments que vous avez subis. Vos préoccupations nous tiennent à cœur et nous souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe LG CareQ au 1-888-542-2623 ou envoyez-nous un message direct avec vos coordonnées afin que nous puissions vous aider.
Needs more spin
[This review was collected as part of a promotion.] I'll start with the not so great, the spin cycle leaves clothes a bit wetter than I'm used to. I've most recently used front load washers so maybe this is just how top loaders work. My clothes definitely came out clean, but the extra water meant more work for my dryer. For such a large drum, this washer doesn't take up much space, the build is really efficient. The soap dispensers slide back into the chasis, giving you full access to the drum, so loading and unloading are nice and easy. The setup was easy and the LG ThinQ app makes keeping track of the cycle status a breeze. There are plenty of cycle options, extra rinses and the like, but I do wish there was one for an extra spin. There is an option for download able cycles, so maybe that's something LG can do in the future. Now that I've mentioned the not so good, let's talk about what works. This washer is efficient and definitely get clothes clean, my mother does a lot of gardening and her clothes come out perfectly clean each time, I definitly think this upright washer cleans better than front loaders, and there is the added benefit of being able to leave the top open, nobody wants a smelly washer. I like all the cycle options that are included, without becoming too complicated. This is definitely a washer you can throw your clothes in, add soap to the dispenser and go about your business. If you're looking for an upright washer, you can't go wrong with this one.
Thank you for your thoughtful and detailed review! We love that you're experiencing the powerful clean and intuitive design that make our top load washers a fan favorite. From the space-saving build to the LG ThinQ app convenience, it’s great to hear how seamlessly it’s fitting into your lifestyle. Here’s to more carefree laundry days and the kind of smart, clean performance you can count on. Thanks for being part of the LG family! 🧺❤️ ^Anthony
Very sleek & quiet
[This review was collected as part of a promotion.] This washer is just what we needed!! It’s definitely an upgrade, it’s sleek so it takes up less room, but we’re able to still fit a good amount of laundry inside which is a big plus for our family of 6! It is very easy to figure out, and it’s pretty quiet! We noticed you can hardly hear it when it’s running which is amazing! The settings are nice because the time adjusts based off settings, so if you put a big load, it adjusts the time accordingly which is also a great positive for us. Overall we love it! We couldn’t have asked for a better washer!
Sounds like the perfect fit for a busy household, Rosalinda! 🙌 A washer that’s sleek, spacious, and so quiet you barely notice it running is a total win. The auto-adjusting time feature is a smart touch, especially with laundry for six! 🧺✨ If you post more about your laundry setup or family wash day wins, tag us on social media @LGUS—we’d love to see it! *Joseph
LG washer
Received washer yesterday, was hesitant according to review to keep washer . Clothes came out clean and no problems with spinning wet clothes. So far , I haven't experienced any problems. It's always good to buy extended warranty , because electronic anything almost don't last as good as older appliances, due to computer malfunctions., which parts can be expensive.
Thanks for sharing your experience, we're glad to read it's off to a great start and your clothes are coming out clean. If you ever have questions down the road, we’re here to help! ^Jose
LG magic
[This review was collected as part of a promotion.] The 5.0 cu. ft. Mega Capacity Smart Top Load Washer WT8200CL offers very impressive features. The washer that cater to efficiency and convenience. Its has a large capacity and allows for thorough cleaning of sizable loads aka cal. King comforter, it’s ideal for my family. The Impeller washing system ensures that our clothes are moved gently without damaging them. One standout feature I think is the EasyUnload™ design, which makes loading/unloading laundry a heck of a lot easier. The AI Sensing technology thinks for you. It totally wash cycles based on the weight and fabric type of the load, ensuring optimal water and energy usage. So my husband and kids can even do it. Lol Connectivity options is a game changer the smartphone control, allowing you to start or monitor washes remotely. Which working from home or running errands. I can see if I need to get up or get home and switch the loads. The impeller system offers a more modern approach to washing, and overall, this washer in my opinion is totally user-friendly features, and smart technology. If you're looking for a capable washer that effectively combines size, efficiency, and smart features, this LG washer is a solid option.
Hey there! It's fantastic to hear how impressed you are with the LG WT8200CL 5.0 cu. ft. Mega Capacity Smart Top Load Washer! You've perfectly highlighted its mega capacity for large loads, the Impeller washing system for a gentle clean, and the EasyUnload™ design for convenience. The AI Sensing technology simplifies washes for everyone, and smartphone connectivity offers great remote control. It's clear this washer, with its user-friendly features and smart technology, is an excellent choice for combining size, efficiency, and intelligence in your home. We're so pleased it's a solid option for you! ^ Diego
Sleek looking, large tub, great wash!
[This review was collected as part of a promotion.] First of all, this is a beautiful appliance. From the color to the sleek layout of the controls, it looks great and functions very well. Large tub accommodates a large load, washes and spins out perfectly. It's very appreciated in our laundry room.
Now that’s what we love to hear, Mrs. Buchanan! Style and performance in one! 🙌 We’re thrilled your new washer is not only turning heads in the laundry room with its sleek design, but also tackling those big loads like a champ. Make sure to download the ThinQ app for even more amazing benefits. If you have more love to share or feedback, connect with us on social media @LGUSSupport. Here’s to fresh, clean laundry made easy. ^Joslyn