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Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing for
LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing
4.2 out of 5 stars
stars48 ratings48 reviews
  1. 5 stars75% (36)
  2. 4 stars6% (3)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star19% (9)
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Showing 11-20 of 48 reviews
Jan 5, 2026
Yves Giguère
1 out of 5 stars review

Verified Purchase

Bad cleaning quality

Clean very bad, clothes come out full of white stuff

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

We appreciate your review and are sorry to hear about this issue. Using the Tub Clean cycle once or twice a month and reducing detergent amount may help improve wash results. Thank you for bringing this to our attention.

Apr 15, 2026
RosyG
5 out of 5 stars review

Best washer ever

Capacity is great, makes almost no noise, it performs beautifully

Review from lg.com
Helpful?4OE5OVGVY3UU15292500455
reply from LG

Hello, Rosy! We’re delighted to hear your LG Washer is delivering exactly what you hoped for. A large capacity, whisper‑quiet operation, and beautiful performance — that’s the kind of combination we love knowing is making life easier in your home. It sounds like it’s doing its job flawlessly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 5, 2025
Wilf
5 out of 5 stars review

Verified Purchase

LG Washer

Very nice washer, very quiet, large tub, easy to install. No problems at all.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

Hi there! Thank you so much for your wonderful feedback on the LG WT8200CL! We're thrilled to hear that you're enjoying the quiet performance, large capacity, and easy installation. It’s great to know the washer is working perfectly for you with no issues. We truly appreciate you taking the time to share your experience, and we're proud to have earned your satisfaction. If you ever have questions or need support in the future, we’re always here to help. Thanks again for choosing LG!

Aug 30, 2025
Elena
5 out of 5 stars review

Verified Purchase

Happy with this purchase

Great product and I think this is the best one so far. Fast and easy to understand.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

Thank you so much for your wonderful feedback on the LG WT8200CW washer! We’re thrilled to hear that you find it fast and easy to use, and that it’s your best one so far. Your satisfaction means a lot to us, and we’re here if you ever need any assistance or have questions in the future. Enjoy your laundry days with your new washer!

Sep 4, 2025
Bunny
5 out of 5 stars review

Verified Purchase

Great product

Deep drum holds everything and cleans great! Used it for a month now and am loving it.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

Thank you for your wonderful feedback on the LG WT8200CW! We’re so happy to hear that the deep drum is meeting your needs and that you’re loving how well it cleans. It’s great to know the washer has been working perfectly for you over the past month. If you ever need any assistance or have questions, feel free to reach out—we’re always here to help! Thanks again for choosing LG!

Aug 31, 2025
RDale
5 out of 5 stars review

Verified Purchase

Happy Purchase

Large capacity and quiet. Like having the bottom agitator which seems to allow more room.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

Thank you for sharing your feedback on the LG WT8200CW washer! We're glad to hear you're enjoying the large capacity and quiet performance. It's also great to know that the bottom agitator design is working well for you and helping to maximize space. We appreciate you choosing LG and are happy to know the washer is meeting your needs. If you ever have any questions or need support, please feel free to reach out—we’re here to help!

Mar 1, 2026
Bruce 419
5 out of 5 stars review

Upgrade from a 15 year old LG washer.

This is a huge upgrade from our 15 year old LG washer. The WT8200CL is very quiet and smooth operating washer. Some people complain that it does not put enough water in the tub. Perhaps they should learn how to use the washer. Go on-line and print what features are available for each wash cycle. I find most wash cycles have a adequate water level. If you need to add water because you don't feel there is enough, the Heavy Duty & the Deep Wash cycles you can just pause the cycle and touch the deep fill button, don't hold it down unpause the cycle and you can add whatever amount of water you feel comfortable with. Pause the cycle when you get the water level where you want it, and touch the deep fill button again this will turn off the additional water you are adding. Unpause the cycle button and washer will pick back up on the wash cycle. You can even use turbowash doing this on the heavy duty cycle. If you want more water in the tub on any cycle just set soil level to heavy.

Review from lg.com
Helpful?4OE5OVGVY3UU15292500455
reply from LG

Hi, Bruce! We appreciate you sharing such a detailed and thoughtful review of your LG WT8200CL washer. Upgrading from a 15‑year‑old LG model to this one is a big step, and it’s great to hear how much you’re enjoying the quiet operation, smooth performance, and the flexibility the wash cycles offer. Your breakdown of how to manage water levels—especially using Deep Wash, Heavy Duty, and the Deep Fill option—is incredibly helpful for other owners who may not realize how customizable the washer really is. We’re glad the LG washer is delivering the performance you were hoping for and that you’ve taken the time to explore its features so thoroughly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 24, 2026
Pwsm12
1 out of 5 stars review

Horrible washer

This washer sucks, it’s not going to clean your clothes well and when you call they’re gonna ask you if you have a picture of how the clothes still smell bad when they come out even though you watch a whole cycle of the clothes on top not being agitated. The impeller sucks it doesn’t pull the clothes under if you really want the washer go with the agitator because you’re stuck with it after 14 days.

Review from lg.com
Helpful?4OE5OVGVY3UU15292500455
reply from LG

Hi. Thank you for sharing your experience with your LG Washer. It’s clear you’ve been putting the unit through real‑world use, and your feedback on cleaning performance, agitation, and the impeller design is truly valuable. LG washers operate differently depending on the model, and proper load distribution, cycle selection, and water‑level sensing can all affect how the clothes move during the wash. You can review helpful usage guides and troubleshooting information here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348DRC & https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790To allow us to properly investigate the details of your specific product model and to see how we can assist with your cleaning performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for additional tips related to wash performance and loading. ^James

Feb 6, 2026
Sherianne C
5 out of 5 stars review

Exceptional Washer!

(This review was collected as part of a promotion.) So far, I've really enjoyed this washer. I did a lot of research before purchasing and felt LG was going to meet my laundering needs. The cycles are efficient and washed my clothes thoroughly. I have used the AI Cycle and was pleasantly surprised. It adjusted the time, temp, and spin speed according to the fabric. The cycles also seem to run fairly quiet. I love the easy unload feature, which makes it very easy to reach inside the tub. I love the little things like the drain feature on the soap dispenser as well as the sturdiness of it. The App Control is wonderful! You can track how many cycles since you've washed your machine, the energy consumption, as well as remotely starting your machine. It's also nice to be able to track the progression of each cycle in real time. All in all, I am very happy with my washer!!

Review from influenster.com
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

Thank you for sharing your experience with the WT8200CW. We’re glad to hear you’re enjoying the efficient cycles, quiet operation, AI Cycle, and the convenience of the LG ThinQ® app. It’s great to know the thoughtful design features have made a positive difference in your day-to-day use. Moving forward, if you need any assistance, you may reach out to our LG CareQ Team at 1-888-542-2623 or connect with us through the following platforms: https://www.lg.com/ca_en/support/contact/whatsapp https://lg-chatbot.com/web/ca?locale=en_CA https://www.lg.com/ca_en/support/email

Jan 13, 2026
White Washine Machine
1 out of 5 stars review

DO NOT BUY AT ANY COST!

Do not buy at all costs. The latch that locks it in place after 4 months, the build quality is disturbingly bad, it feels very fragile to use and can break at any time. Also it cannot handle simple detergents like Tide, after a wash cycle, left over detergent will still be in the basket. IT requires me to use vinegar to thin out the detergent as the machine is too weak. I would 100% avoid this washing machine. Not worth the money and I don't think I will every buy from LG again.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15292500455
reply from LG CareQ

We’re sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we recommend contacting our customer support team to explore possible solutions.