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Customer reviews for LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA for
LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA
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4.5 out of 5 stars
stars
2,422 ratings2,399 reviews
  1. 5 stars70% (1,695)
  2. 4 stars20% (485)
  3. 3 stars4% (97)
  4. 2 stars2% (55)
  5. 1 star4% (90)

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Showing 2,191-2,200 of 2,399 reviews
Apr 10, 2019
Reviewer name: Strzelecki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice picture

Happy with our LG tv.

Helpful?19FU7HFU61ZV15282765468
Apr 15, 2019
Reviewer name: jjong
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great~!

Best Price, Best Quality

Helpful?19FU7HFU61ZV15282765468
Jun 6, 2019
Reviewer name: DarM
2 out of 5 stars
2 out of 5 stars review

Disappointed

I am disappointed with this TV. I did research on it before selecting it; however, the picture quality is poor -- hazy -- and the facial color is awful. I increased the red tint which seems to help. I never had this problem on a 'non-smart' TV. Maybe this one isn't as smart as it should be. :) The LG tech said I should call my satellite service, and the satellite say I should call LG. Frustrating .

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from Customer Service

Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

Jun 29, 2023
Reviewer name: Fluffhead
2 out of 5 stars
2 out of 5 stars review

Short lived

I bought this set a little over 3 years ago, the interface has slowed down tremendously and the wifi has stopped working. I have done every possible fix but it seems the modem is completely dead. I'm not willing to look for an obsolete modem to try and install myself to maybe have wifi again. This was my first and probably last TV from LG.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LG Social Media

We're sorry to hear about the interface and Wi-Fi issues you've experienced with your LG TV. We appreciate your initiative to attempt to fix your unit. For further assistance, kindly send us a message on our Facebook or Twitter via @LGUSSupport, and we'd be glad to assist you. ^James.

Jul 23, 2019
Reviewer name: Alberto27
1 out of 5 stars
1 out of 5 stars review

Tv stopped working after 24 hours

This tv was my first lg product and most likely my LAST. The tv worked amazing ... for the first 24 hours then it updated, froze on Hulu and proceeded to not turn back on and if it would turn back on, it would stay frozen on the LG logo screen and not move. Never have I had a product be so good to just die the next day. I got this tv for the idea it would last at least a few years because lg was a great brand and now I know I was wrong.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from Customer Service

Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV receiving an update that caused an issue with it turning on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Aug 13, 2023
Reviewer name: Chris Wrobel
1 out of 5 stars
1 out of 5 stars review

LGTv

I had to take the back off the tv after 2 years to clean the ribbon cable that plugs into the internet card. This I learned by looking at problems other people had. This worked for 6 months. Now it has the same problem again, I think the poor plating on the ribbon cable is the issue. Very disappointed with this tv

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LG Social Media

We understand your disappointment, and we're sorry to know that our LG UK6090PUA 4K HDR Smart LED UHD TV caused you inconvenience. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your concern. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport containing the product details of your unit and your contact information. It'll be our pleasure to assist you. -Shae

Feb 9, 2019
Reviewer name: DPC23221
3 out of 5 stars
3 out of 5 stars review

Nice picture quality, smart features not working

Not all of the smart features are working - Netflix, YouTube and YouTube TV return error messages. Amazon Video and Google Play appear to work, however. I got around the smart problem by plugging a Google Chrome device into the HDMI port and connecting to those services through that, but I'm not happy about the smart functionality.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
Aug 18, 2019
Reviewer name: Fady424
1 out of 5 stars
1 out of 5 stars review

Worst tv

[This review was collected as part of a promotion.] Started flickireng on and off after like 6/7 month maybe longer definaetly less then a year but out of no where the screen wouldn't stop flickering I've had Roku a that lasted longer very disappointed in lg

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from Customer Service

We hate to hear you are experiencing this issue with your TV. Check out the following help library article to assist with the flickering issue you are experiencing: http://www.lg.com/us/support/product-help/CT10000018-1434731395168-others If you still need assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Jan 21, 2024
Reviewer name: Droffis
1 out of 5 stars
1 out of 5 stars review

It's a good thing it's discontinued

[This review was collected as part of a promotion.] Horrible, worse tv ever owned. Connection sucks, Platform sucks, Internet sucks, Wi-Fi sucks, Constantly disengages from apps, The sound is lame, The remote broke right away, Won't stay connected to the Internet, The pictures in and out never stays the same. Just the worst TV I've ever owned

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from l

Hello! At LG, we are committed to ensuring our customers do not face multiple problems with our products. We deeply apologize for the negative experience you had and appreciate you bringing it to our attention. Your feedback is extremely important to us as it is the key to improving our products. ~Rita

Mar 12, 2019
Reviewer name: bdburns
4 out of 5 stars
4 out of 5 stars review

Great Picture, good price

[This review was collected as part of a promotion.] TV was easy to set-up, finding the user manual could be easier. My disappointment is with the small number of apps offered by LG compared to their competitiors. I assumed LG would offer the same ones Roku offers when I bought the TV.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468