Customer reviews for Member's Mark 5-Burner Gas Griddle

Customer reviews for Member's Mark 5-Burner Gas Griddle for

Member's Mark 5-Burner Gas Griddle

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4.5 out of 5 stars

stars537 ratings243 reviews

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Showing 201-210 of 243 reviews

Apr 14, 2021

Jose

5 out of 5 stars review

Verified Purchase

Griddle

Best grill, griddle, or BBQ I've ever bought.

Helpful?

reply from Member's Mark Support

Jose, Thank you for leaving a review. We're delighted that you're happy! Thank you for choosing Member's Mark.

Jul 3, 2021

Ryestrong90

5 out of 5 stars review

Verified Purchase

Griddle

Great easy to set up with 2 people. One prepares the parts and other sets up

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. Happy grilling!

Jun 4, 2021

Frank

3 out of 5 stars review

Verified Purchase

5 burner griddle

Disappointed with grill cleanup. Grill stays discolored.

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. The griddle should be seasoned before every use (including the first use) You will notice the griddle top changing color and becoming dark as it is seasoned. This is not a discolouration, it is becoming correctly seasoned. With continued use of your griddle, the seasoning bond will get better and better. Applying a coating of oil at the start and finish of each cook, will help to maintain seasoning. Never use soap to clean the griddle, this will destroy the seasoning. For more information regarding the seasoning process please refer to your manual.

Oct 25, 2021

Chris

5 out of 5 stars review

Verified Purchase

Get ya one!

Outstanding quality and it cooks very well! Took seasoning perfectly

Helpful?

reply from Member's Mark

Thank you for taking time to leave a review. Thank you for choosing Member's Mark.

Jul 23, 2021

Bonita Turnipseed

1 out of 5 stars review

Verified Purchase

Would like a refund

Flat to not a good quality at all

Helpful?

reply from Member's Mark Supplier

Thank you for taking the time to leave a review. I'm not sure what you're referring to when you say "flat". For any assistance with questions or concerns, please reach out to customer service at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to address any issues you're facing.

Jun 21, 2021

Kat

3 out of 5 stars review

Verified Purchase

Good buy for the price

Great to cook on. Very temperamental to light every time!

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. The push and turn starting feature on your unit should not be temperamental each time you are trying to light your grill. That must be frusturating! Sometimes poor weather conditions can cause lighting issues, but if you are experiencing lighting issues every time you try to light your grill, this needs to be addressed! Please reach out to customer service by phone or email at: 1-833-454-0864 or support@proseriesbbq.com.

May 3, 2021

1 out of 5 stars review

Verified Purchase

Trouble

Only one side of the burners work. I want to return. However, it took hours to put it together.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear about the issues with your burners. There are some troubleshooting tips in your manual. If you have tried the troubleshooting and are still experiencing the issues with only have your burners lighting, please reach out to us at: 1-833-454-0864 or by email at: support@proseriesbbq.com we would be happy to address any issues you're experiencing.

May 24, 2021

5 out of 5 stars review

Very easy assembly, just follow the illustrations

Just finished seasoning my new griddle. I seasoned 3 times and have a nice dark grilling area. Looking forward to trying it out tonight. The only problem with this purchase is that I can't find a cover for it

Helpful?

reply from Member's Mark Supplier

"Thank you for leaving a review. I have attached the dimensions of the griddle below to help you find a cover that will fit your griddle: Assembled Dimensions: (Shelves up) Length: 174.0 cm (68.5"") Depth: 67.5 cm (26.6"") Height: 104.2cm (41"") Assembled Dimensions: (Shelves down) Length: 122 cm length (48"") Depth: 67.5cm (26.6"") Height: 104.2cm (41"") Hope this helps!"

Apr 28, 2021

RLD

5 out of 5 stars review

opened back

I love cooking on my new griddle grill, nice even heat, no flaming up and burning the meat. I've grilled chicken, hamburgers, sautéed mushrooms, and onions right on the griddle and everything has turned out perfect. The only problem I have with the grill is the opened back, birds keep getting into the top draw trying to build a nest. I'm going to try to find a way to cover it. Perforated metal screen or something.

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. We have passed along your feedback regarding the issue with the opening at the back.

May 12, 2021

thehobbyist

5 out of 5 stars review

Best Griddle on the Market

I had a 36"BS grill that I recently sold in order to get this one. This was difficult to find in-stock. I had to drive 5 hours round trip. Got to say, I am really liking it. Took about 2 hours to assemble, but was easy. It is packaged and engineered quite well. I like the stainless steel features and lid. Looks pretty sleek. Compared to the 36" BS, the cooking surface is slightly smaller at 720sq in. I don't care for the ignition mechanism, it is single click not battery operated. I think the front access grease tray is excellent, also it is protected from filling with rain water. Looks like an upgrade and feels like an upgrade. All seasoned and ready to cook.

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. We have passed along your feedback regarding the ignition. We hope you enjoy your griddle for many years!